Success Comes Through System Training Lisa Nicole Cloud, SVP

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Success Comes Through System TrainingLisa
Nicole Cloud, SVP

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The Key to Success in Getting to SVP in 1 Year or
Less Is Mastering The 10-Step System
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Why Follow the System

• System Training trains the masses and creates
  duplication
• System training creates a simple, organized,
  logical process which look at all important
  aspects of building a 5Linx business
• Using a System insures that everyone can have
  success if they JUST follow the system

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SYSTEM

• Save
• Yourself
• Stress
• Time
• Energy
• Money

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Consequences of Not Using A System

• Knowledge and Information is lost through the
  generations of your business
• You minimize the potential success of your
  business partners because they do not 100 of the
  knowledge of building a successful, profitable
  5Linx Business

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Finding Your Why

• Why Are You Doing Your Five Linx Business?
• Your Why Needs to Be Bigger than the Money
• Your Why Needs to Be Bigger than YOU
• Find your passion purpose for building your
  business
• Right Now Identify 5 Reasons Why You are Building
  this business!!!!

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Elite Quick Start System

• List 5 Reasons Why You Are Doing the 5Linx
  Business
• _______________________________________________
• _______________________________________________
• _______________________________________________
• _______________________________________________
• _______________________________________________
• Choose your starting position CR-99/4 or
  IMR-499/4
• Fill out an application and become Qualified. A
  IMR can qualify their position by acquiring 4
  customers on any 5Linx service, one customer not
  being yourself. ONE CUSTOMER MUST BE OUTSIDE
  YOUR HOUSEHOLD!!
• Schedule 24 hour game plan strategy session with
  upline ET or ED
• My Upline ET is _____________________phone
  _________________
• My Upline ED is _____________________
  phone_________________

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Elite Quick Start System
4. Create your list of 40 names using the
sheets provided. 20 potential customers (any
service) 20 potential business partners
5. Activate your 5linx Virtual Office Services
so you can effectively run your
business. Choose the Premium Reporting and Web
Hosting Plan for 29.99 a month and this will
give you 2 personal customer points
towards your 20. 6. Double Down
Become a 5Linx Executive by completing the
following steps Step 1 (Week 1
Goal) Connect 10 customers in first 30 days and
earn 150 Step 2 (Week 2 Goal)
Connect 10 more customers, totaling 20 services
in first 30
days and earn 350
Step 3 Enroll 3 Qualified IMRs in your first 30
days and earn 75 Step 4 Complete
Steps 1-3 in first 30 days and earn
675
CONGRATULATIONS YOU HAVE JUST EARNED YOUR
1250 FAST START BONUS AND ACHIEVED THE POSITION
OF ET!!!
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Elite Quick Start System

• Schedule your grand opening (PBR/PBL) with a
  5Linx Executive in the next 5 days.
• Commit and attend all trainings and conference
  calls so that you can truly learn and understand
  the 5linx business.
• Sun 9pm est 212-990-2300 pin 8325
  (Advanced Training)
• Mon 9pm est 212-990-2300 pin 8325 (BOC)
• Tues 1pm est 212-990-2300 pin 8325 (BOC)
• Wed 1pm est 212-990-2300 pin 8325 (BOC)
• Wed 9pm est 212-990-2300 pin 8325 (TRNG)
• Thur 830pm est 646-519-5800 pin 5469 (New
  Rep Corporate Welcome Call)
• 830pm est
  646-519-5800 pin 5469 (Corporate Product
  Training Call)
• 9. Register for the next 5Linx National Training
  Event!! Fax the registration form provided in
  your Game Plan package to the 5Linx Corporate
  Office at 585-359-0233.

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Elite Quick Start System

• Login to your 5Linx Virtual Office Approve Your
  Training Certificate.
• Step 1 Go to www.5linx.com and click on LOGIN
• Step 2 Enter Your RIN
  L___________ and Password (last 4
  digits of social security )
• Step 3 Reset Your password as
  prompted by the system
• Step 4 Answer
  questions on Training Certificate and click
  approve. Upon completing
  your Game Plan Strategy Session or
  attending A Saturday training a certificate will
  be submitted for you by your upline
  Trainer Coach
• ALWAYS CHECK ALL BOXES ON TRAINING CERTIFICATE
  AND CLICK APPROVE SO THAT YOU GET CREDIT FOR YOUR
  TRAINING IF YOU HAVE COMPLETED A GAMEPLAN
  STRATEGY SESSION OR ATTENDED A SATURDAY TRAINING

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Game Plan Strategy Session Package
Download this Document from www.teameliteus.com
website and review with your upline ET or ED
This is a 16 Page Business Planning Document to
Properly Launch Your 5Linx Business
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Training Certificate
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Game Plan Strategy Session To Do Checklist

• _____ Make sure new business partner knows RIN
  and website address
• _____ Review how to get into back office and
  get onto personal website.
• _____ Get new business partner qualified. (Review
  Qualification Requirements)
• _____ Complete personal product worksheet with
  new business partner
• _____ Review Game Plan strategy Session Package
• What is the new persons WHY? ____________________
  _______
• Make List of 20 Potential Customers
• Make List of 20 Potential Business Partners/Sort
  List
• Review Script for getting customers
• Review Script for getting business partners
• Schedule Grand Opening (PBR/PBL)
• Review Conference Call and Training Schedule
• Approve training certificate with new person
• Review Important phone numbers and company policy

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Checklist

• _____What is the date of new business partners
  Grand Opening? _______
• _____Review Entering Customers on Personal
  Webpage
• _____Gain Commit to attend upcoming training
  events Registered
• Next Saturday Training Date________________
  YES NO
• Next Regional Training Date________________
  YES NO
• Next National Training Date________________
  YES NO
• 5Linx New Rep Welcome Call _______________________
  __________
• 5Linx Product Training Call_______________________
  ____________
• Area Weekly Meeting Date _________________________
  ___________
• Team Call Date____________________________________
  __________

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Success Documents Strategies

• Use the Game Plan Strategy Session Document
• Use the Game Plan Strategy Session Checklist
• www.teameliteus.com Resource Tools

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Goals of Quick Start Game Plan Session

• Get new Business Partner Qualified
• Schedule their PBR or Grand Opening
• Give the new 5Linx BP a Plan of Action for their
  1st 30 Days in the Business
• Confused Business Partners Do Nothing

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POWER HOUR5Linx Co-Founder JASON GUCK
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THE FUTURE IS .. NOW! SVP, JOHN O. JONES
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THE FINISHED FILES ARE THE RESULT OF YEARS OF
SCIENTIFIC STUDIES COMBINED WITH THE EXPERIENCE
OF MANY OF THE YEARS TO COME
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(No Transcript)
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THE FINISHED FILES ARE THE RESULT OF YEARS OF
SCIENTIFIC STUDIES COMBINED WITH THE EXPERIENCE
OF MANY OF THE YEARS TO COME
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(No Transcript)
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THE FINISHED FILES ARE THE RESULT OF YEARS OF
SCIENTIFIC STUDIES COMBINED WITH THE EXPERIENCE
OF MANY OF THE YEARS TO COME
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Creating The Paradigm Shift

• Proof Sources

• Trends

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Understanding is (so) MellowCash Flow Quadrant
E
B
I
S
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5 Key Points To Building

• Locate
• Educate
• Communicate
• Motivate
• Tolerate

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Locate
Build

• On The Potential
• On The WHY
• Results

You Will Never Run Out Of People If You Keep
Looking !!!
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INDUSTRY

• Trillion Dollar Global Industry

• Permanent

• Reinvents Itself Every 5-10 Years

• Significant Number of Millionaires and
  Billionaires

• Perfect Residual Product

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COMPANY

• Young, Dynamic, Fearless

• Global Vision

• Beyond The 5 Year Curse

• Excel At Business System(s) Support

• The Best Company That No One Has Heard Of YET!

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PRODUCTS/SERVICES

• Largest Menu Of Services In The Industry

• Dynamic, Cutting Edge, Attractive Popular
  Services

• Ease Of Sale

• Ease Of Order

• Ease Of Lifestyle Services

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COMPENSATION

• 3 20 Within 30 Days 1,250.00

• Additional Bonuses - 1,500, 5,000, 10,000,
  50,000

• CABS

• TCABS

• Generational Pay

• Open-Line Bonuses

• Profit Sharing (Rep. Customer pools)

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COMPENSATION

• Additional Residuals Income Streams

• Non-Profit(s)

• Retail Program

• Business Potential

• Stock Options

• Paid Vacations

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The Door Of Success
Timing Positioning
3 Things People Do At The Door!

• Go Back

• Get There And Fight

• Get There And Go Through

The Door Is Open What Are You Going To Do?
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Motivate
The Potential of the Opportunity (World-Wide)
- 8th Level and Beyond
The 3 Year Run
Lead and Close (always) with PRAISE!!
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Tolerate

• D.O.A

• M.I.A.

• A.W.O.L.

The Finish Line Everyone Has One!
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Integrity

• We must all be police and protect the 5LINX
  opportunity for all of us.
• Fraud
• Misrepresentation
• Misconduct
• Illegal activity
• Breaking policies procedures

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Promotions Recognition
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Your Business At Home Magazine StrategyLisa
Nicole Cloud SVP
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Your Business At Home Magazine Strategy

• Purchase a Minimum of 25 Magazines
• Create A List of Prospects (people you have
  approached in the pass, successful mentors youve
  been afraid to approach, new prospects etc.)
  Make sure you gather their name, address, phone,
  email information. Download Sample Prospecting
  Spreadsheet from the team website.
  www.teameliteus.com
• Contact Prospect and let them know you are
  mailing them a package with a magazine and DVD
  you want them to take a look at. Let them know
  the package is coming so they are looking out for
  it. You dont want your package to go in the
  junk mail pile!!!
• Mail magazine with prospecting cover letter to
  prospect list. Insert in the magazine an
  application with your RIN number and a business
  card.

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Your Business At Home Magazine Strategy

• Follow up with prospects 48 hours after they
  receive the magazine. Make sure they have viewed
  the full presentation from the DVD.
• Determine if they are ready to enroll or if they
  need more info. If they are ready to go enroll
  them and have them watch the Quick Start segment
  on the DVD. Schedule their game plan-get them
  qualified and schedule their PBR. If they need
  more info get them out to a Business Presentation
  in their area. If there is no Business
  Presentation in their area, get them on the phone
  with an upline ND or SVP and get them closed into
  the business.

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Your Business At Home Magazine Strategy

• Follow-Up Script
• 5Linx BP Hey Warren. Hows it going? Did you
  get the package I sent you? Great!! After
  looking at the magazine and DVD what did you
  think?
• If prospect likes what they saw.
• 5Linx BP Do you see an opportunity for
  yourself? Do you have enough information to get
  started immediately? (if not) What other
  information do you need to make a decision? Try
  to get them out to an area meeting so they can
  see the bigger picture in their local market.
• Tell you prospect 5Linx is positioned for
  explosive growth over the next year. They were
  just ranked in Inc 500 Magazine as one of the
  fastest growing companies in the US. They are
  aggressively expanding in your market and they
  are looking for a few people who are sharp,
  motivated, business minded entrepreneurs to
  position on the National Expansion Team. The
  benefit of being a National Expansion leader is
  not only do you make money on what you do but you
  also get to override the growth of the people on
  your team. Over the next few years VoIP is going
  to be in every household and everyone is going to
  have a videophone. Why not position yourself to
  profit from this wealth trend.
• 5Linx BP Enroll new BP or get them out for a
  2nd look at a business presentation in their area.

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CUSTOMER ACQUISITIONMarshall Fortson, SVP
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Customers

• Build a long term residual income with good
  quality customers
• Customer are the back bone to the 5LINX
  opportunity

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Fast Start

• Take immediate action
• Get your 1st 20 customer points ASAP 500
• This is your business
• Dont wait for someone to do it for you
• Lead by example

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Get Started

• Be your first customer
• For all you communications services
• Helps familiarize you with the services
• Personal testimonial for each services
• Why sell a service that you are not willing to
• use yourself

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Make a List

• INVENTORY OF POTENTIAL CUSTOMERS
• Family friends
• Work associates
• Organizations
• Recreational activities
• School associates
• People you do business with
• People who owe you
• People who love you
• Always add to your List

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Excitement

• Speak with EXCITEMENT
• Have a sense URGENCY
• Residual income for the rest of you life.
• Ignorance on fire will always out
• perform knowledge on ice.

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The Apple System
Customers are referred to as Apples
Red Apples
Green Apples
Rotten Apples
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Red Apples

• People that very approachable
• and easy going.
• These people are easy, they love
• you and they usually say YES!
• Spend 80 of your time here

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Green Apples

• People that have questions and are willing
  
• to help, but need more information
• Answer 3 question then determine if the
  customer is serious or wasting your time, refer
  them to your personal website for more
  information
• Spend 20 of your time here.

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Rotten Apples

• People that are negative and will not support you
• Spend 0 of your time with these people

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SW,SW,SW,N
Some Will, Some Wont So What! Call the NEXT red
apple!
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Script
Hello _______ Do you have a minute? I need your
help. If I could save you money on some of your
telecom services, with the same or better quality
service with no cost to you. Could you do me a
huge favor, help me out with my new business and
give one of my services a try? PLEASE? Get a
commitment before you proceed!
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Script
HELLO JORDON, I NEED A FAVORDO YOU THINK YOU
COULD HELP ME OUT? THIS FAVOR IS VERY IMPORTANT
TO ME BECAUSE ... (INSERT YOUR REASON WHY, )
ITS A WAY FOR US TO HAVE SARAH STAY HOME WITH
THE KIDS. IVE JUST STARTED MY OWN
COMMUNICATIONS BUSINESS AND I WOULD LIKE FOR YOU
TO SUPPORT MY BUSINESS AND PLEASE TRY ONE OF THE
SERVICES I CAN OFFER YOU. YOULL BE SAVING MONEY
AND HELPING ME, SARAH AND THE KIDS AT THE SAME
TIME. CAN I COUNT ON YOU?
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Emotion vs. Logic

• Acquire customers using emotion

• Offer your services from the heart

• Establish a sense of loyalty

• Use the magic words of emotion
• FAVOR HELP TRY

I need HUGE a favor.
Please HELP me out.
TRY one of my services.
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Relationship

• LET YOUR CUSTOMERS KNOW HOW MUCH YOU APPRECIATE
  THEIR SUPPORT
• BEING SERIOUS ABOUT YOUR BUSINESS WILL HELP
  YOU MAINTAIN LOYAL CUSTOMERS. CONSIDER
  YOURSELF AS A TELECOM BROKER YOU GET YOUR
  CUSTOMERS THE VERY BEST DEALS AVAILABLE FOR THEIR
  TELECOM AND TECHNOLOGY NEEDS.

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Reasons
Why Prospects Say NO

• Representative did not use scripts.
• Representative didnt make it clear that it is
  important!
• The customer is negative and knows you have
  something to gain.
• Dont Take NO personal

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Acquiring Customers

• Approach customer using script
• Sort for RED apples
• Complete enrollment
• Website
• LOA
• Check status in your Virtual Office
  personal customer report
• Follow up with customer to ensure satisfaction
  Ask for Referrals

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Website

• Your 5LINX personal website presents the products
  for you
• Acquire customers 24/7
• Use business cards to direct customers to your
  website
• Dont worry about faxes not going through
• You earn monthly residual income on personal
  websites in your organization

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Reporting
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Monthly Bonus Pool
5 goes into the customer bonus pool for every
select customer

• Top 5 personal customer producers
• 1 40
• 2 20
• 3 17
• 4 13
• 5 10

• Divided among all 50 club members
• Must add a 2 new customer to qualify

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Training Calls

• KEEP YOUR MIND SHARP BY UTILIZING THE
  THURSDAY NIGHT PRODUCT TRAINING CALL!!!
• THURSDAYS _at_ 9 P.M. EST
• CALL IN NUMBER
• 646-519-5800 (PIN 5469)

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Conclusion

• The goal is SVP qualified
• 25 personal customers for SVP
• 50 Customers Club
• 50 Club pays you a monthly dividend
• for all new select customers

Important Work with your Team, Together Everyone
Achieves More!
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ACQUIRING BUSINESS PARTNERSGerry Osong, SVP
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Playing Baseball
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Piquing Sorting
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List

• Creating Your Prospect List
• Your list is your working capital
• Write your list on paper or print
• Give people the opportunity to say NO
• Do not prejudge people when creating your contact
  list\
• Those you think will . . . wont.
• Those you think wont . . . will.
• Those you think can . . . cant.
• Those you think cant . . . can.

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WHIP

• Who do you know that has a good
• (W) Work ethic
• (H) is Hungry
• (I) has a high level of Integrity
• (P) has Personal power

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Pique Interest

• When piquing interest, your goal is to get a YES
• DO NOT explain the opportunity
• Your goal is to keep your prospect curious
• The less you say the more success you will have
• Your excitement and enthusiasm are more important
  than your knowledge of the business

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Scripts

• Technology Pique Interest Examples
• Have you seen that new videophone that just hit
  the Atlanta market?
• Its unbelievable, you can cut your phone bill to
  24.95 a month, see the people you are calling,
  and call unlimited long distance anywhere in the
  world for just 24.95!!
• The technology just hit this market and people
  are making serious money with the business
  opportunity associated with the technology!!
• Do you know anyone interested in making money off
  of technology like this?

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Business Tools

• If your prospect is interested in getting more
  information use a business tool
• 3 minute opportunity overview (pre-recorded)
• 585-420-4582
• Live three-way call with up-line leader
• Leave a DVD for 48 hrs.
• Use Brochure Mini DVD
• Company Brochures

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Expert Invite

• If your prospect is interested in getting more
  information after being exposed to a tool,
  let an Expert invite them to a business
  presentation
• PIQUE PASS
• Expert invites increase the turnout ratio of
  guests to business presentations

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Pique Pass Script

• Does 5Linx seem like a business you would like
  to get more information on?
• Ok thats great. Listen Im newly involved
  with the business and I want to be sure you get
  all the correct info, so let me get you on the
  phone with the Executive in this area
• TIME TO PASS YOUR PROSPECT TO THE EXPERT

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Edify the Expert

• Edify Your Expert and Initiate a 3 way call
• Very successful
• TOP producer, executive, income earner
• Knows 100 of information
• Cares about helping others
• Pioneer

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Expert Invite Script

• Edify Your Expert and let the Expert take over
• Hi JohnFrank tells me you are business minded
  and that you are open to making some money with a
  new business. Is this correct?
• Ok Greatwell right now we are aggressively
  opening this market and we are introducing the
  new videophone technology to the market place.
  Its cutting edge technology that allows you to
  cut your phone bill to 24.95 a month and you can
  see the people you are calling. The technology
  also allows you to make calls anywhere in the
  world for the same 24.95 a month. Its very
  impressive technology and right now we are
  looking for sharp motivated individuals to put on
  our National Expansion

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Expert Invite Script

• Edify Your Expert and let the Expert take over
• On the expansion team you will have the ability
  to not only make money off of what you do but you
  will also get to override the growth taking place
  in this market. Does this sound like something
  you want to get more info on?
• Ok Great. We are having a presentation on ______
  (invite to next presentation and be sure to give
  address and arrival time which needs to be no
  later than 20 minutes before the presentation
  starts.) At this presentation we will cover in
  great detail info about the company, products
  services, and the compensation plan. We will
  also demo the technology so you can see for
  yourself how exciting this technology is!!

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Expert Invite Script

• Edify Your Expert and let the Expert take over
• Be sure to let the person know you are looking
  forward to meeting them in person and that you
  will be sure to introduce them to the expert
  presenting that night.
• Make sure they know the start time, location and
  that the meeting is professional attire!!

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Summary

• Share this opportunity with everyone you come in
  contact with
• The law of large number s will never fail you
• SOME WILL, SOME WONT,
• SO WHATWHOSE NEXT

Passion
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Private Business ReceptionNkechi Funso, SVP
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WHY?

• Every business has a Grand Opening
• Introduce Warm market to your business
• Obtain new business partners and customers
• Fastest way to achieve Executive Trainer 1,250
• Creates your success story
• Duplicate Every new IMR can have a PBR
• Creates momentum

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When?

• Schedule PBR 7-10 days from the
• new IMRs start date

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Where?

• In the new reps house
• Office
• Restaurant
• A Familiar Environment

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Invite

• Utilize Script and 2 minute Pique call
• Tell Dont ask You need to be there
• Do Not prejudge invite everyone
• Send professional invitation to all guests. RSVP
  regrets only Provide clear directions and Time

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Leader

• Set the level of expectation 30-40 Invites
• Call new representative EVERY DAY to see how
  inviting is going Praise Progress
• Confirm all guest 12-24 hours prior to PBR
• with new IMR on the phone
• Expect 60 of confirmed guests to attend
• Know who the REDS are before you arrive

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Set Up

• Magazines, Flip Chart, DVDs, LOAs, applications
  (refer to Doc 711)
• Finger Foods, chips, pretzels, coca cola, etc.
• Light jazz music when guest arrive
• Put out fewer chairs than expected
• Cool room for comfort
• Start on Time
• Keep meeting under 1 hour for best results
• NO ALCOHOL!!

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Presentation

• New rep share story and introduce the
  guest speaker
• Round circle - all guests introduce themselves
  and what they currently do.
• Speaker deliver the presentation
• Sort the room
• Promote the Quick Start

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Close

• Thank you
• 3 Types of people
• Take a 2-5 minute break.
• Quick Start for those ready to started
• SWAT the room

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S.W.A.T.

• Special Winning Attitude Team
• 1 SWAT leader for every 5 guests
• Select SWAT team 7 days before PBR
• Do you see an opportunity? YES or NO
• No move to the room with the food.
• Yes Promote the Quick Start

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3 Results

• New Business partners
• New customers
• Referrals

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Create MassiveMomentum
PBRs

• Simple and Duplicate

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12 Tips For Building Your 5Linx BusinessRon
Williams, SVP
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12 Tips For Building Your 5Linx Business

• 1. IF YOURE GOING TO DO IT, DO IT.
• -Dont get in and do a half bake attempt at it.
• -Work the business as a real business, because it
  is a real business and it
• requires real work to succeed.
• 2. CHUNKING ROCKS!
• -The more you do it, (show the plan, gather
  customers, train) the better you become.
• 3. LOOKING FOR THE ACES!
• -In this business you are looking for 4-10
  superstars that will change your life, your
  children lives and their children lives for
  generations to come.

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12 Tips For Building Your 5Linx Business

• 4. YOU MUST STAY PLUGGED IN!
• -The key to this business is knowledge knowledge
  is power.
• -Must be plugged into the weekly meetings,
  conference calls, trainings etc.
• 5. TAKE MASSIVE ACTION!
• -Home Party ASAP!
• -Stop and get your customers out of the way your
  1st week.
• -You and your up-line visit your top three
  friends ASAP.
• 6. MAP OUT YOUR GOALS AND MAKE THEM REALISTIC.
• -No pie in the sky figures SVP in 30 DAYS,
  50,000 in 1 Week!

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12 Tips For Building Your 5Linx Business

• 7. BE YOUR OWN BEST CUSTOMER!
• -Being that you are in the company as a partner
  use the services.
• - If you dont use the services, then how can you
  sell them?
• (You cant sell a Honda driving a Ford!)
• 8. GO ON A SELF-IMPROVEMENT KICK!
• -Remember that as an owner, you are selling
  yourself first, then the business second.
• -Present yourself as someone they can relate to
  but always stay professional.
• 9. DREAM STEALERS!
• -Expect Them!
• -When you come to a person that tries to steal
  your ambitions and goals, always remember SW, SW,
  SW, N Some Will, Some Wont, So what, Next.
• -Then move on!

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12 Tips For Building Your 5Linx Business

• 10. WORK THE PLAN AND IT WILL SET YOU FREE!
• -Expect to keep working at least two years to
  realize any sizable income that you could
  consider enough to quit a job with.
• -Many other programs take longer than that, but a
  big part of the how long is up to you!
• 11. BE CONSISTENT, HONEST, STAY FOCUSED AND TALK
  TO EVERYONE!
• -Always be consistent in your doing, always be
  persistent in what you are going after and
  duplicate your efforts through your organization.
• -Talk about your business with anyone that will
  listen dont prejudge because the person you
  are talking to might not be your next superstar
  but may lead you to them.
• -Concentrate on one business, dont diversify
  yourself.
• 12. FOLLOW THE LEADER AND THEN FOLLOW-UP!
• -Listen to the leaders in your business to learn
  what they are doing to be successful.
• -Please make follow-up your lifeline.
• Follow up on your prospects, your customers and
  your people in your down-line.