Introducing Mercator

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Introducing Mercator

• Corporate Presentation

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Introducing Mercator

• Mercator is the IT division of the Emirates Group
• Fulfilling the IT requirements of Emirates and
  the wider airline community
• Committed to the delivery of the highest quality
  products and customer service

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Introducing Mercator

• An organisation of over 1500 people specialised
  in the development and implementation of
  airline IT solutions
• Maintaining partnerships with leading software
  development houses

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The Mercator vision

• Our continuing mission is to establish Mercator
  as the professional IT services and business
  solutions provider of choice. Trusted, valued and
  respected by the Emirates Group and other
  airlines around the world.

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The Mercator strengths Emirates pedigree

• Mercator is at the forefront in the development
  and supply of innovative IT solutions, to empower
  the ambitious expansion plans of Emirates
• Our customers directly benefit as these
  solutions, tested and proven, are released to
  the market

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The Mercator strengths Our people

• The Mercator team consists of the most
  experienced airline IT professionals around the
  world
• A wealth of practical IT experience within major
  airlines, combined with experience of developing
  and implementing key systems

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The Mercator strengths Our products

• The Mercator solutions are developed and
  implemented to consistently add value by
• Reducing costs
• Improving processes
• Increasing productivity

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The Mercator strengths Our service

• Implementations are constantly delivered under
  challenging conditions, within budget and
  on-schedule
• Dedicated world-class maintenance and support is
  offered by Mercator consultants based in Dubai

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The Mercator strengths Our technology skills

• Development skills - Java, Oracle and ASP
• Database skills - Oracle
• Network design, implementation and management
• Communications planning and design
• Data centre management
• E-business strategies

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The Mercator portfolio Airline financial
solutions
RAPID Revenue Accounting Proration Interline
Billing and Decision Support, for passenger and
cargo operations
FASTRAC Revenue accounting for small to medium
sized carriers
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The Mercator portfolio Airline financial
solutions
Comet Outstation accounting system
ComStar Airline telecoms billing analysis solution
RADAR Revenue accounting data analysis
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The Mercator portfolio Air cargo logistics
solutions
SkyChain Reservations and Operations New
generation cargo system
SkyChain Ground Handler Cargo ground handling
andwarehousing solution
SkyChain Information Exchange SkyChain Freight
Forwarder Cargo community systems
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The Mercator portfolio Air cargo logistics
solutions
SkyChain ULD Manager ULD management system for
airlines
SkyChain Claims Manager Cargo claims management
system
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The Mercator portfolio Passenger airport
solutions
MARS Mercator Airline Reservation System
MACS Mercator Airport Control System
DMACS Dynamic Multi Access Check-in System
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The Mercator portfolio Passenger airport
solutions
CRIS Comprehensive frequent flyer and CRM
solution
Saturn Aviation incident management
Sentinel Safety information and reporting
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The Mercator portfolio Airline process
outsourcing
Revenue Accounting Bureau Service Outsourced
revenue accounting
Customer Loyalty Bureau Service Outsourced
frequent flyer and CRM services
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The Mercator portfolio Airline process
outsourcing
Application hosting services
Business process outsourcing
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The Mercator portfolio Airline business
consultancy
Implementation consultancy for ERP applications
Airline add-on modules for ERP applications
IT strategy consultancy services
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Mercator customers include
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Mercator customers include
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Thank you