Title: Packaging Automation Market will observe substantial demand from 2019 to 2025
1Packaging Automation Market will observe
substantial demand from 2019 to 2025 Global
Market Insights, Inc.
Fuel Cell Market size worth 25.5bn by 2024
2 Regional Analysis of Packaging Automation Market
- North America is expected to hold a significant
share in the CRM outsourcing market due to
favorable government initiatives and growing
investments by market players to advance their
products. The increasing U.S. government
initiatives to improve G2C (Government to
Citizen) services thereby enhancing their
customer-driven value chain will further increase
the demand for CRM outsourcing market in this
region. For instance, the U.S. Department of
Labor (DOL) has an E-Government strategic plan
focused on redefining its relationships with
other agencies, businesses, and suppliers to
enhance customers perspective in terms of
government services. - APAC is expected to show rapid growth in the CRM
outsourcing market over the forecast period due
to the increasing number of Small and Medium
Enterprises (SMEs) and the growing adoption of
CRM services in the government sector. CRM helps
public sectors to serve citizens by delivering
government services and increasing transparency
of government works by enabling automated
rationalized interactions among citizens and
government agencies. SMEs are focusing on
outsourcing CRM services due to the high cost
associated with CRM software and its required
implementation infrastructure.
3Application Analysis of Packaging Automation
Market
- CRM outsourcing services assist in process
automation, better client management, and
increasing profitability. Companies need CRM
solutions to understand and meet the requirements
of changing customer interaction patterns for
supporting multiple engagement channels at the
same time. Cloud-based CRM helps in cost-saving
and reducing database downtime, which will
further increase the demand for CRM outsourcing
market. The organizations that deliver CRM
outsourcing services also provide individual
customization of software, monitoring of
operational applications, back-up service,
automated updates, consistency testing of content
and evaluation of data, regular service quality,
and quantity reports. - CRM outsourcing deals with the management of
enterprises CRM components with the help of
third-party service providers or outsourcing
vendors. CRM outsourcing services include
communications management, analytic solutions,
and multi-channel customer engagement. The
growing adoption of multi-channel solutions as
they help firms to deliver services more
efficiently by enhancing marketing communications
will accelerate the demand for CRM solutions.
4 Competitive Market Share of Packaging Automation
Market
The companies operating in the CRM outsourcing
market are involved in making strategic alliances
and collaborations to integrate their products
with advanced technologies and provide more
effective solutions for the audience. For
instance, in June 2019, Hewlett Packard
enterprise entered into a strategic partnership
with ABB to deliver high-performance wireless
connectivity solution for large industrial
customers by integrating ABB smart sensor
technology with HP products such as Aruba Wi-Fi
and Bluetooth-enabled access points. These
wireless connectivity solutions help enterprises
to plan maintenance in advance, avoiding
unplanned costly downtime. Some of the
prominent players operating in the CRM
outsourcing market are Accenture PLC, Aegis,
Allscripts Healthcare Solutions, Inc., Anthelio
Healthcare Solutions, Cognizant Technology
Solutions, AMDOCS, Dell, Inc., HCL Technologies
Ltd., Hewlett-Packard Company, IBM Corporation,
Infosys Limited, Mckesson Corporation, Siemens
AG, Tata Consultancy Services Ltd., Wipro
Limited, Concentrix Corporation, Convergys
Corporation, and Xerox Corporation.
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