Employees Leave Managers, Not Organizations

1
(No Transcript)
2
High levels of turnover among employees is
usually a sign of an incompetent manager.
Employees dont want to stay involved with a
company where their manager is not providing
leadership, guidance, motivation and support.
Poor morale generally increases staff turnover
and lowers productivity and profitability.
3
The success of any business depends largely on
the effectiveness of its managers. Good managers
make the right decisions thereby ensuring that
the business can take advantage of any
opportunities available. 
4
At the same time, good managers protect the
business by anticipating and proactively managing
any threats to its welfare. Managers have direct
influence on the employees they manage.
5
Managers have the responsibility for aligning the
performance of their employees with the
organizations goals. Management is a discipline
that consists of five general functions
planning, organizing, staffing, leading and
controlling.
6
Poor service quality is another common sign of
incompetent management. Examples of poor service
quality include frequent service interruptions,
rising levels of product returns or service
cancellations and increasing numbers of consumer
complaints.
7
Customer service and quality control are related
issues. If a small business sells inferior
quality products or provides substandard
services, the volume of calls to its customer
service department will increase. The company may
not have enough representatives to handle the
increased call volumes, which could mean even
more angry customers.
8
Incompetent managers are not able to provide
consistent, strategic guidance to employees. They
often provide overly optimistic revenue and
profit forecasts. If they are unable to meet
these forecasts, stakeholders lose faith in the
managers.
9
Competent Managers Create High Employee Engagement
High employee engagement is directly linked to
higher employee productivity, higher
profitability, and lower absenteeism and
turnover. To ensure high employee engagement,
companies have to ensure that every team is led
by a competent manager who understands the needs
of their team.
10
High performing teams are high on motivation and
engagement. Managers are responsible for
motivating their teams. The managers job is to
build teams that are highly productive and
organizations that are profitable.
11
How to Hire Competent Managers
By using talent assessments during hiring,
organizations can base their manager selections
on objective measures of competencies.
Psychometric assessments help assess the
cognitive, behavioral, and personality related
competencies that predict how well a person will
lead a team, and how well they will keep their
employees motivated and engaged.
12
(No Transcript)