Building Team Facilitation Skills

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Building Team Facilitation Skills

• Presented by
• Mary Jo Meyers M.S.

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Teams Wraparound

• Practice Patterns How it Happens in Wraparound
• Three types of team members
• Natural connected to family by relationship
• Informal Connected by citizenship
• System Paid to care
• Potential team members are generated through
  initial conversations prior to first meeting
• Families are encouraged to invite their supports
  to help us stay on track
• Team members meet over time to modify the plan
• Move the team conversation from treatment or
  service orientation to a life orientation
• Orient team members prior to first meeting

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Details for Team Preparation

• Consider Location Timing
• Be Flexible
• Plan for Environmental Concerns
• Prepare an Agenda
• Familiarize Yourself With Each Team Member and
  Their Perspective
• Talk With the Family About Team Members Their
  Positions
• Identify Roles

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Prepping Team Members

• Identify who will invite whom
• Be prepared to explain what Wraparound is and why
  team meetings happen
• Ask team members for input into the agenda
• Confirm date, time place
• Accommodate for missing members if needed

Activity Role play team member invites,
explaining Wraparound and getting buy-in from
potential members
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Facilitator Tool Kit

• Recommended Tools
• Flip Charts / Markers
• Agendas
• Ground Rules
• Confidentiality Agreement
• First Strengths Discovery

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Potential Agenda Items

1. Introductions
2. Purpose of meeting
3. Setting ground rules
4. Sharing family history and vision for the future
5. Strengths discovery team adds to

1. Needs
2. Begin crisis planning
3. Strategies/Action plan
4. Summary/Wrap up
5. Scheduling next team meetings

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Setting Ground Rules

• How
• State more of what you want to see rather than
  not
• Family members input is essential
• All team members contribute

• Why
• Keep meetings on track
• Holds everyone accountable
• Role models structure respectful behavior

Activity Brainstorm possible ground rules
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Steps for Planning Process

• Step 1 Getting Started and Hearing the Familys
  Story
• Step 2 Starting the Meeting with Strengths
• Step 3 Developing a Vision Statement
• Step 4 Identify Needs Across Domains
• Step 5 Prioritize Needs
• Step 6 Develop Action Strategies
• Step 7 Assign Tasks and Solicit Commitments
• Step 8 Document the Plan Evaluate, Refine and
  Monitor Progress
• Crisis/Safety Planning

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Running the Meeting

• Introduce process team members
• Set a time limit for todays meeting
• Distribute agenda/review
• Set ground rules
• Present strengths distribute strength summary
• Solicit additional strength information from
  gathered group

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Running the Meeting, continued

• Lead team in reviewing the Vision established by
  the family
• Introduce needs statements solicit additional
  perspectives on needs from team
• Create a way for team to prioritize those needs
• Lead the team in creating measurable benchmarks

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Running the Meeting, continued

• Lead the team in generating brainstormed methods
  to meet needs based on strengths
• Solicit volunteers and assign tasks
• Summarize the meeting/wrap-up
• Set next two meetings
• Document distribute the plan to team members

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Helpful Hints for Effective Facilitation

• Mind your Manners! Role Model Respect for All
• Watch you Body Language All eyes are on you!
• Remain Strength-based and avoid jargon
• Check for comfort of all team members
• Listen more than you speak
• Make sure everyone gets to participate
• When needed utilize conflict management skills
  open ended questions, reflecting, reframing,
  summarizing

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Remember the Basics!

• Strengths
• Vision
• Needs
• Strategies

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Strengths List

• Functional Skills
• Talents
• Preferences
• Hobbies
• Activities

• Includes all family, team members and community.

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Vision Statement

• Clear, Concise
• Family Driven
• Team Consensus

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Crafting Need Statements

• Barriers to Reaching Vision
• Needs Help With . . . .
• Underlying Needs of Behaviors
• Answers Why
• Not a Service or a Willing Statement

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Forming Benchmarks

• If this benchmark were met, the behavior we
  would see would be _____
• Framed in positive rather than negative terms
• Descriptive, observable and measurable

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Strategies

• Build off of Functional Strengths
• Be Creative
• Use Your Team
• Assign Tasks Share the Work!
• Think Sustainability

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PracticeChild and FamilyTeam Facilitation
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Facilitator Check List

• Did you move through the agenda in a timely
  fashion?
• - No more than 90 minutes
• Was the family engaged throughout?
• - Both youth and the parents?
• Did you keep the plan normalized?
• Did everyone have input and leave with a task?
• Did the family say the plan was possible?

Activity Review Team Observation Measure
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Next Steps

• Schedule Next Team Meeting(s)
• Copies of Plan Shared w/Team
• Make sure everyone knows their task
• Support Plan
• Document Progress, New and Ongoing Needs
• Check for Needs Met, Not Just Service Delivered
• Continuously plan for transitions

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Steps for Managing Ongoing Wraparound Plan of
Care Meetings

1. Accomplishments start on a high note
2. Assess progress needs met, not just services
   delivered
3. Adjust the plan as needed
4. Assign new Tasks keep it moving!

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Well Functioning Teams

• Have Diverse Membership
• Listen to Each Other
• Communicate Within the Team
• Everyone Works
• Know How to Ask for Help
• Embrace Conflict
• Remain Strength Based, Family Driven and Outcome
  Focused

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For more information contact
Mary Jo Meyers, M.S.
P 414.257.7521 E consultmjm_at_hotmail.com