Title: Corporate Web Portal Development: Importance, Objectives, Steps, and More
1Corporate Web Portal Development Importance,
Objectives, Steps, and More
Until a few years back, companies would hire a
big workforce to handle their business aspects.
Be it ?nance, customer service, sales or any
other department most of the tasks and
processes would be manual.
With technological advancement, the landscape of t
he corporate world has changed dramatically now.
A corporate
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2- web portal is among those few path-breaking
digital advancements. - If you are also a business owner looking to
integrate a corporate portal, this post has it
all that you need to know. Learn what a
corporate web portal is in detail, its types,
objectives, and more. - First things ?rst, here is the detailed concept
of a corporate portal. - What is a Corporate Web Portal?
- Before understanding what a corporate web portal
is, there is a need to understand what a web
portal is in detail. - A web portal is a web-based gateway that provides
authenticated access to an organizations data
to different parties. In other words, a web
portal is a web application that you embed into
your website to serve as a gateway to your
organizations data repositories. - A web portal can be of different types based on
the portal users. There are three major types of
a web portal as below. - B2B portal - It provides vendors, associates,
etc. with access to the companys relevant data.
People typically refer to it as Extranet.
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3- B2C portal - It provides end customers (or
clients) with access to their relevant data.
People typically refer to it as a client or
customer portal. - Internal Portal - It provides the companys
personnel with access to various data ?elds.
People typically refer to it as Intranet. - If you combine the functionalities of all these
portals into one, you get what you can call a
corporate web portal. You can also call this
portal a hybrid of all the three major portal
types that encompasses the functions and features
of all of them. - Providing various parties in a business right
from clients or customers to business partners,
associates, or vendors to internal personnel
with access to relevant data bene?ts a lot. - Now that you are familiar with the ABCs of a
corporate web portal, its time to discuss the
business objectives and purposes it helps ful?l. - Business Objectives of a Corporate Web Portal
- A corporate portal serves various key purposes of
almost all businesses. It enables remote and
authenticated access to crucial data to both
business associates and customers as per their
needs. It also helps eliminate the need to rely on
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4- physical mail, faxing, email, or call to access
any information you urgently require. - Various types of B2B and B2C portals including a
client portal, staff portal, sales portal,
customer service portal, project management
portal, partner portal, etc. are a part of a
corporate web portal. - Lets discuss in detail the bene?ts of a
corporate portal you can avail of. - Easy Integration and Centralization - A corporate
web portal helps integrate and bring all
customers and corporate data on one platform.
This integration of CRM data and customers
together via a portal helps carry out
administrative operations faster. - With all the crucial data in one place, you can
get an eagle-eye view of your business aspects
and manage them ef?ciently. - Consistency - Uniting back-end data across
different portals remotely enables companies to
store and depend on consistent data that you can
share and collaborate upon. - Personalization - Providing personalized access
to particular users helps you enhance the
experiences of your internal staff as well as
external customers or clients.
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5- You can engineer your corporate web portal to
personalize it according to the user. It helps
all the parties involved have a unique view of
the critical company data to make their work
easier. - Security Bene?t - As the owner or the chief admin
of your company, you can fully control who can
view what in your portal. You can decide on
which parties to provide secure authenticated
access to which data of your company. This
secured access to different individual users or
parties based on their roles or needs helps keep
your companys data secured. - Enhanced Customer Service - You can provide your
customers and clients with secured access to the
relevant information like purchase history,
knowledge base, FAQs, from within a portal. - You can also let them generate tickets, track
orders, or perform other customer-facing
operations easily via your portal. This
contributes to enhancing your experience and
saves you overhead costs. - Also empowering your marketing managers will help
you automate marketing campaigns with a
corporate portal. All this helps you bring down
the churn rate and boost your overall
pro?tability and bottom line.
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6- Reduced Load on Internal Staff - With a corporate
web portal in place, the load on your customer
service staff goes down. The automation of
customer service work?ows takes place which
results in a drastic decline in internal
communication requirements. - When your staff doesnt have to handle redundant
queries, they can focus more on solving bigger
issues. - Also, the service hours that go into handling
repetitive queries goes down. This signi?cant
reduction in manual handling of queries helps
save the costs on time-intensive queries for
basic operations. - Coming to the internal communication within your
employees, it also improves a lot. Your company
personnel can communicate, share, and update
critical data directly on the portal for
everyone to see. This reduces the need to
arrange meetings and conferences to discuss small
things every now and then. The ef?ciency,
increases and bene?ts your company. - Enhanced Communication with Business
Partners/Associates/Vendor - When your business associates, partners, or
vendors view data relevant to them in the
portal, it streamlines the communication with
them.
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7- For instance, a vendor portal makes viewing
orders, documents, invoices, etc. easier for
your vendors. Besides, it also makes viewing,
managing, or updating your vendors details
hassle-free for you. Similarly, a partner portal
helps you engage your partners better by letting
them view details like sales ?gures, projects
progress, or other things. - Steps to Build a Corporate Web Portal
- Decide Who Will Build It - In-House or Outsourced
Partners - Decide whether you want to build your corporate
web portal by deploying your in-house engineers
expertise or outsourcing portal development to
trusted partners. For a start-up, outsourcing
may be a better option as it helps you save time
and costs on creating and maintaining the portal.
This helps your internal staff focus more on the
other critical roles. - Aim for Foolproof Security
- Ensuring security of the portal is one of the
critical aspects to consider. Robust security
controls, secure coding methodologies, and
various vulnerability and penetration tests can
help you test the security of your portal before
launch. You should also integrate
authentication-based
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8secure access mechanisms to retain security after
launch also. 3. Decide How to Build It There
are two ways you can build your portal. The ?rst
typical way involves deploying an in-house or
outsourced developer team to build your portal
from the scratch. While this portal may give you
an additional advantage of having full control
over each functionality, there is a downside
also. It may be too cost-intensive for you to
afford - especially when youve your business in
its nascent stage. This is where a
ready-to-integrate portal solution comes to
rescue. Yes, there are several portal solutions
by different portal companies that you can just
buy, integrate with your CRM, and start off! You
can also customize their features to cater to
your speci?c business needs. Looking for a
ready-to-launch corporate web portal solution
for your business? Our next-gen web portal can be
your ideal ?t to take care of your requirements.
This portal can get your business off the ground
instantly and easily. It is a ready-to-integrate
and scalable solution that you can integrate and
start off. If you want, we can customize it for
you too. So, lets connect to get your portal
ready!
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9Explore More 4. Compliance with Data Laws It is
important that the portal you develop complies
with data security standards - especially when
you are building it from scratch. Its because
all the seasoned portal development companies
typically follow standard data laws and
regulations. However, while building a corporate
web portal you may need to take extra care.
This is because there may be loopholes in
complying with security and data laws as you are
new to this. Make it a point to keep privacy of
all your parties intact and breach-proof. Dont
fail to comply with the local legislation of the
country you are based in. As of now, 128 out of
194 countries have put in legislation to protect
data and privacy as per the United Nations
Conference on Trade and Development (UNCTAD).
Get Your Corporate Web Portal Ready
Now A corporate portal is the key to
optimized and
business external
operations, streamlined internal
communication, and good pro?ts. If you are all
set to integrate a corporate portal, your search
for the best portal development solution ends
here.
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10We, at CRMJetty, can be your ideal portal
development partner. We have our own web portal
solution thats got dedicated space, custom
business logic, product/service integration,
accounts and invoicing, and all the features that
you seek for in your corporate web portal. Be
your business B2B or B2C, stay assured youll
get the best for both. You can manage all the
parties - customers, partners, vendors,
af?liates, and more. Besides offering a
launch-ready web portal, we also offer custom
portal development services. There is a typical
process that our company follows to get your
feature-rich portal. Our development team ?rst
collects your requirements. Our certi?ed
developers then analyze them ?rst and determine
if our launch-ready portal caters to them all.
If there is a need to customize one or more
functionalities to make it suit your
requirements, they do it for you. In case there
is a large gap between your requirements and our
portals features, we can help you build your
unique portal from scratch too. We aim to make
your portal development journey with us
unforgettable and we promise that we shall!
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11So, let us help you build your best corporate web
portal with synergy between you and us! Get in
Touch Source https/ www.crmjetty.com/partner-po
rtal-development.h tm
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