Right Item, Right Time, Right Place, Every Time''' Best Value Solutions For America's Warfighter

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Executing the MEO Multiple High Level Metrics
Presenter Gary Lingle, DAPS MEO Program
Administrator
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TOPICS

• DAPS MEO Statistics
• High Level Metrics
• Multiple Metrics
• Cost Goal APL Metrics
• Workload Metrics

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DAPS MEO STATS
Online and Digital Products Steady Growth
99.1 of Jobs Produced On-Time
145 Facilities 48 States 600 Plus FTE

113M Revenue 9.7 Profit
98 of Customer Satisfied with Products 93
Customer Loyalty Rating
568K Jobs Produced Yearly 3.9B Units
Some of Our Products Leave and Earnings
Statements (LES) State of Union Address Rules of
Engagement Cards Military Court Documents
Interactive CD Replication
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High Level Metrics

• Cost Goals
• Know what the Bid Amount is
• Have the Actual Cost Goal Calculated
• Stay within Cost Goal
• Acceptable Performance Level
• Identify and Understand the
• Performance Standard
• Reporting Method
• Surveillance Method
• All MEO Employees Must Know these Standards
• Workload Quantities
• Defined in the PWS

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Multiple Measurements

• Measure High Level Metrics with Multiple Methods
• Range from Simple to Complex
• Much of the Information is Already Available
• Multiple Sources of Information
• Set Frequency of Review
• What is the Purpose
• A Single Measurement System may be Inaccurate
• Not all Measurement Methods are Accepted by QAEs
• Similar Results Validate the Data
• Dissimilar Results Raises a Flag

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Cost Goal APL Metrics

• Multiple Cost Goal Measurements
• FTE Count
• Grade Levels
• Equipment Inventory
• Facility Levels
• Financial Documents
• Multiple APL Measurements
• Customer Surveys
• Equipment Performance
• Logs
• Documentation of Procedures

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Workload Metrics

• Workload Metrics Compared to PWS
• Financial Data
• Equipment Meters
• Computerized Logs
• MOAs
• Time Keeping Records

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DAPS MEO
QUESTIONS?