Single Window Development and Implementation Experience of DAKOSY AG

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Single Window Development and Implementation
Experience of DAKOSY AG
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Background (1981/82)

• In 1981 4 major groups working within the Port of
  Hamburg (Forwarder, Liner Agent, Tally and Quay
  Operator) agreed upon the following
• Efficient organization of transportion needs
  early information
• information exchange using EDI
• avoids double typing,
• avoids errors due to double typing
• saves time and
• saves money
• Flow of information within the Harbour was too
  slow and too expensive

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Background (1981/82)

• but number of Business Cases and Partner are
  reasonable!

Vessel Schedules Bill of Lading
Quay Order
Vessel Schedules Quay Order CAL
Quay Order
Tally Manifest
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Design and development process

• Setup of a committee
• Identification of the first Business Cases Quay
  Order and B/L
• Engagement of an external advisor
• Write the concept!
• Take into account the existing IT-Structure of
  the acting parties!
• First investment One year time for seven people
  to design and develop Quay Order and B/L and to
  start the first pilot!

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Design and development process

• Starting from the scratch No standards available
  at that time!
• Successful start of the first pilot in 1982!
• 1983 enlargement of the pilot to more companies
  DAKOSY going alive!
• Next Business Cases followed soon
• Transport Order Rail
• Customs Declaration
• Dangerous Goods Announcement
• .

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Structure and services today
Start

• EDI-Services along the whole Information Chain

Hinterland- transport
Forwarder
End
Authorities, Customs, Police
Consignee / DC / Buyer
Stevedore / Terminal
Hinterland- Transport
Authorities, Customs, Police
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Structure and services today

• EDI-Clearing Center (incl. Convert-Services)
• ASP-Services
• DAKOSY developed various applications designed
  especially for the demands of
• Forwarder, Liner Agents, Quay Operator, Customs
  Broker, Rail Operator, Trucking Companies
• DAKOSY developed and operates also various
  applications for the public sector regarding eg.
  Export Monitoring and Dangerous Cargo
  Surveillance
• All applications have a strong EDI-component!

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Structure and services today

• IT-Services
• Backup Services
• Desaster Management
• Networks Communications
• Outsourcing
• Internet-Services
• Data Center Services

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Technology

• The IBM iSeries eServer (former AS/400) is the
  heart of DAKOSY, both for EDI- and for
  ASP-Services

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Technology

• IBM iSeries eServer
• High Availability
• Low TCO
• High Scalabilityto meet the demands

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Technology

• EDI
• Formats
• UN-EDIFACT
• XML
• Inhouse-Formats
• ...
• Protocols
• FTP
• E-Mail (SMTP / POP3)
• APPC over TCP/IP (Anynet)
• X.400
• OFTP (Odette File Transfer Protocol)
• FTAM

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Technology

• ASP
• Clients
• Microsoft Windows 98/2000/NT/XP
• WBT (Windows Based Terminal)
• 5250-Emulation
• Browser with JDK (JAVA Development Kit)
• Citrix
• Communication ways
• Dial -In and leased line
• Internet (incl. VPN Virtual Private Network)
• All Point-to-Point-links

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Participants / Clients
UNIX and IBM AS/400
IBM AS/400
DAKOSY DPC
IBM AS/400
IBM AS/400
IBM AS/400
IBM AS/400
IBM AS/400
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Participants / Clients
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An example E-Business in the Port of Hamburg
Volume(daily)
Business data
between and
Quay Order 600 Forwarders gt 30 Quay
operators 3.400
Bills of Lading 150 Forwarders gt 50 LA /
Shipping L. 1.500
Transport Order gt 75 Forwarders German Rail
/ 1.600 Rail LA / Shipping L.
Private Rail Operators
Export Declaration 750 Forwarders Customs
Hamburg 4.900 LA / Shipping L.
Import Release gt 870 Forwarders German
Customs 9.500
- ATLAS
Dangerous Goods 90 Quay Operator River
Police 1.250Announcement LA / Shipping L.
LA Liner Agent, Shipping L. Shipping Line
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Business model

• AG with the shareholders
• 33,33 DHU (Gesellschaft Datenverarbeitung
  Hamburger Umschlagbetriebe GmbH) quay
  operators
• 33,33 DIHLA (DAKOSY Interessenge-meinschaft
  Hamburger Linienagenten GmbH) liner agents and
  shipping companies
• 33,33 DIHS (DAKOSY Interessenge-meinschaft
  Hamburger Spediteure GmbH) forwarding agents
• Capital 1,53 mio. Euro

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Business model

• Shareholders to pay a yearly fee for the so
  called traditionell EDI-Business within the port
  - community
• Each participant has to sign a contract with one
  of the shareholders and has to pay to them for
  the usage of the EDI-Network of DAKOSY
• Additional services of DAKOSY (EDI, ASP and IT-
  Services) are charged byDAKOSY directly

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Results

• Information Chain established
• Flow of information speeded up
• Less double typing
• Better quality of data
• Saved time and money
• Thanks to standardization process Less
  documents!
• Higher visibility and better control on the
  Transport Chain

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Lessons learned

• 90 Talking, 10 Doing
• Most important All people to tow one rope in the
  same direction!
• Eat the elephant piece by piece
• If we were to start again, we would do it the
  same way!!

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What are our future plans for the Single Window?

• Integration of more Exporters / Importers
• Extension of the Information Chain to overseas
• Redesign of ASP-Services
• Development of Value Added Services,
• bring more intelligence to the Information Chain
  ? eDocs
• usage of workflow-engines to monitor business
  process
• ...

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UNECE UN/CEFACT