July 5

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. . . organizations . . . are underled and
overmanaged.

• Warren Bennis

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Leadership Skills for Sustainable Development

• Bill Sonnenschein
• Mathis Wackernagel

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Module Objective

• Participants can apply critical leadership skills
  for advancing sustainability in their
  professional and civic lives.
• These critical skills include

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Module Objective

• Being clear about their goals
• Having self-reflection capacity to recognize both
  debilitating and empowering emotional impacts on
  themselves and on others
• Being able to make successful invitations

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Learning Objectives

• Gain understanding of the nature of leadership
• Improve self-awareness of leadership values and
  skills
• Develop specific leadership skills

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Agenda

• July 5 Afternoon Session
• Leadership and Management
• Core Concepts in Leadership
• Learning About Self
• Diversity and Leadership
• Listening

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Agenda

• July 6 Morning Session
• Leadership Communication
• Leadership Speech
• Leadership Experiences
• Leadership and Management

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Leadership and Management
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Core Concepts in Leadership
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A leader is a person who has a vision and the
ability to communicate it in a compelling way.

• Terry Pearce

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Lao Tzu

• True leaders inspire people to do great
  things, and, when the work is done, their people
  proudly say we did this ourselves.

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• A visionary leader sees a future, sets goals, and
  communicates a shared vision.

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• A motivational leader communicates in a way that
  inspires others to act.

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• An archetypal leader models ways of doing things,
  or acts in a way he or she wishes others to act.
  

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• A facilitator assures that everyone is heard and
  that everyone shares in the responsibilities and
  outcomes of organizational missions.

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Peter Senge

• The Fifth Discipline

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• The leader as designer designs her
  organization by establishing the organizations
  core values and purpose, and by communicating its
  vision. She creates policies, strategies, and
  systems based on those concepts.

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• The leader as teacher tells stories that
  describe the truth about the organization, and
  fills others with a sense of purpose. He is a
  coach, a guide, a facilitator, and helps others
  in the organization generate ideas for the future
  rather than merely react or respond to outside
  stimuli.

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• The leader as steward is the steward of the
  organizations vision. He tests ideas, listens
  to others, and changes his personal vision as he
  talks with others. His personal vision is not as
  important as the vision of the organization. He
  unifies all people, and creates a shared vision.

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Genuine leadership involves getting all the
wisdom that is available in a group, and helping
the group come to a better decision than any one
of its members would have been able to achieve
himself.

• J. Irwin Miller

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Learning About Self
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Mahatma Gandhi

• You must be the change you wish to see in the
  world.

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Self Awareness Exercise
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Diversity and Leadership
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The Fundamentals of Embracing Diversity

• Respect - for others, for differences, for
  ourselves.
• Tolerance - for ambiguities in language, styles,
  behavior.
• Flexibility - in situations that are new,
  difficult, or challenging.

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The Fundamentals of Embracing Diversity

• Self-awareness to be sure you understand your
  reactions and know what you bring to a diverse
  workplace.
• Empathy - to feel what someone who is different
  than you might be feeling in new or strange
  surroundings.

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The Fundamentals of Embracing Diversity

• Patience - for change that can be slow, and
  diversity situations that might be difficult.
• Humor when we lose our sense of humor, we lose
  our sense of humanity, as well as our perspective.

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Listening
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Listen Effectively

• Know the obstacles to good listening and work to
  overcome them.
• Listen Actively to be sure you understand what is
  being communicated.
• Listen Proactively to assure that you come away
  from the communication with the information you
  need.

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General Goals of Active Listening

• Better understand the speakers meaning.
• Give the speaker the opportunity to correct any
  misunderstandings.
• Prompt the speaker to further explore her/his
  thoughts and feelings.

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General Goals of Active Listening

• To gain awareness of experiences other than our
  own.
• To become self-aware.
• To improve listening skills.

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Storytelling is one of the most powerful tools
a leader can use to

• Promote change
• Reinforce values
• Back up the organizations mission

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Goals of Proactive Listening

• To get the information that you, as a listener,
  need to know.
•  
• To direct the speaker to ensure that the speaker
  is communicating what she intends to communicate.

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Goals of Proactive Listening

• To delve deeper into a topic than the speaker
  might go on his own.
•  
• To help the speaker fully explore her thoughts
  and feelings.
•  
• To assure that both speaker and listener get as
  much from the communication as is needed.

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Leadership Communication
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Communication

• The process
• of creating shared meaning

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Tools of Effective Communication

• Be OPEN
• LISTEN effectively
• Communicate EMPATHY
• Be OTHER-ORIENTED

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Tools of Effective Communication

• The Power of WORDS
• The Beauty of LANGUAGE
• METAPHOR and ANALOGY
• RHETORIC

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Rhetoric

• is the function of language that induces
  cooperation and creates cultures.

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Leadership Speech
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James C. Collins and Jerry Porras

• You cant just put something on an overhead
  transparency slide that says vision and expect
  to inspire people, unless you really mean it,
  believe in it, live it.

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Authenticity
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Storytelling

• . . . a form of rhetoric, perhaps the oldest
  form.

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Creating a Speech

• A Speaker Has Only One Chance
• Focus
• Strong Transitions

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Creating a Speech

• The beginning and ending are a speechs most
  important elements.
• Begin in a way that compels the audience to
  listen.
• End in a way that makes the audience remember
  what you have said.

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Introduction

• Gain Attention
• Focus audience on you
• Focus audience on purpose

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Conclusion

• Make memorable
• Closure

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Delivery

• Performance Means
• Natural Style
• Conversational Tone
• Internalization

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Delivery

• We Communicate
• Energy
• Enthusiasm
• Emotion

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Delivery

• We Communicate
• Credibility
• Conviction
• Confidence

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• Be Authentic!

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Leadership Experiences
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Leadership and Management
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Warren Bennis

• Managers do things right.
• Leaders do the right thing.

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Questions!?!?!!?

• Bill Sonnenschein
• sonnen_at_haas.berkeley.edu