Incapacity Benefit Provision

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Incapacity Benefit Provision

• BRIEFING EVENT
• CUSTOMER OPTIONS
• AND
• PREPARING FOR THE WORLD OF WORK

2

• Purpose of Briefing
• To highlight the Customer Options and Preparing
  for the World of Work provision requirements
• Cover the tendering and contracting arrangements
  that will apply.
• Allow you to ask any questions around provision
  requirements, tendering arrangements and
  contract.

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CUSTOMER OPTIONS

• Aims of Customer Options Provision
• To help customers on Incapacity Benefit focus on
  the help and support which is available to help
  them move forward and sustain employment while
  managing their health condition

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CUSTOMER OPTIONS

• Contract Duration
• 12 months with an option for a further 12 months

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CUSTOMER OPTIONS

• This event will be based on a partnership
  approach between the customer, Jobcentre Plus
  Personal Advisers, successful tenderer and the
  NHS

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CUSTOMER OPTIONS

• THIS PROGRAMME IS NOT MANDATORY

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CUSTOMER OPTIONS

• TIMES DURATION
• Day 1 10 am to 3 pm
• Day 2 9.30 am to 3 pm
• Day 3 9 am to 3pm
• Provider to supply tea/coffee lunch on all 3
  days

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CUSTOMER OPTIONS

• Day 1 10am to 3pm
• Money Matters
• Health at Work - NHS

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CUSTOMER OPTIONS

• Day 2 9.30am to 3pm
• Recap of Day 1
• Confidence/Motivation
• Labour Market Intelligence
• Customer Choices

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CUSTOMER OPTIONS

• Day 3 9am to 3pm
• Recap Day 2
• Action Planning (NHS PAs)
• Exit Strategy

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CUSTOMER OPTIONS

• Minimum Requirements
• 2 leaders per event
• Dedicated delivery room and resources
• Dedicated 1-2-1 room
• Robust liaison with PAs Third Party Provision
  Team

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CUSTOMER OPTIONS

• REFERRALS
• All participants will be referred by Jobcentre
  Plus Personal Advisers

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CUSTOMER OPTIONS

• VOLUMES AND LOCATIONS
• The Programme Specification and Local Information
  Specifications detail the anticipated volumes and
  locations for delivery

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CUSTOMER OPTIONS

• PERFORMANCE
• Provision tailored to individual needs
• Achieving value for money
• Customer feedback
• Numbers of customers moving into work
• (local information specifications detail District
  targets)

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CUSTOMER OPTIONS

• FUNDING
• Tenderers to submit a competitive price for
  Customer Options (per customer per event)
• Final funding package to be negotiated between
  JC and successful tenderer

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CUSTOMER OPTIONS

• FUNDING
• Paid in two stages
• 80 on programme
• 20 job entry
• (8 hours per wk for 13 weeks started within 6
  weeks of leaving provision)

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PREPARING FOR THE WORLD OF WORK(PWW)

• PILOT DELIVERY LOCATIONS
• Lanarkshire East Dunbartonshire
• Forth Valley, Fife Tayside

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PWW

• Contract Duration
• 6 months
• With a possible extension of a further 6 months

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PWW

• Aims of PWW Provision
• To help customers on Incapacity Benefit focus on
  the help and support that is available via
  confidence and motivation training and by
  addressing the soft skills that employers tell
  us that they look for in their employees to
  improve the job prospects of all customers

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PWW

• THIS PROGRAMME IS NOT MANDATORY THEREFORE IT IS
  ANTICIPATED THAT ONLY THE MOST MOTIVATED AND JOB
  READY CUSTOMERS WILL ATTEND

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PWW

• Design
• Two week provision
• 20 hours attendance over 5 days during week 1
• 30 hours attendance over 5 days during week 2
• (Providers to supply tea/coffee and lunch on
  each day of provision)

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PWW

• Minimum requirements
• 2 leaders per event
• Dedicated delivery room and resources
• Dedicated 1-2-1 room
• Robust liaison with PAs third party provision

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PWW

• Content
• PWW will offer provision that focuses on getting
  customers more job ready

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PWW

• Content
• PWW must provide every participant with the
  qualities, attitudes and behaviours employers
  look for in employees

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PWW

• Content
• PWW will provide participants with increased
  confidence and motivation
• An agreed work focused personal action plan

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PWW

• Content
• PWW will provide participants with
• Jobsearch advice guidance
• Jobsearch resource
• Employer involvement

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PWW

• REFERRALS
• All participants will be referred by Jobcentre
  Plus Personal Advisers

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PWW

• VOLUMES AND LOCATIONS
• The Programme Specification and Local Information
  Specifications detail the anticipated volumes and
  locations for delivery

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PWW

• PERFORMANCE
• The target requirement is
• 30 of leavers into work
• 20 moving into other outcomes
• (Education, Training, Voluntary Work)

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PWW

• FUNDING
• Tenderers to submit a competitive price for PWW
  (per participant)
• Final funding packages to be negotiated between
  JC and successful tenderer

31
PWW

• FUNDING
• Paid in two stages
• 70 on programme
• 30 job entry
• (8 hours per wk for 13 weeks started within 6
  weeks of leaving provision)

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Invitation to Tender Pack (ITT)

• Cover letter
• Intention to Tender
• Tendering instructions for bidders
• Invitation to Tender Questionnaire
• Customer Options/PWW Specification
• Local Information Specifications
• JC Standard Terms Conditions (including
  schedules)

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Momenta Accreditation

• Process is carried out by Momenta on behalf of
  Jobcentre Plus

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Momenta Accreditation

• Momenta will carry out the following checks
• Legal Entity
• Proof of Insurance
• Compliance of Statutory Requirements
• (HS, Equal Opps, DDA etc)
• Financial Viability Risk Assessment

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ITT

• General Notes for completing ITT Questionnaire
• Be explicit not implicit
• Answer questions, do not drift from the issue
• Give supporting evidence where requested
• Ensure all appropriate enclosures are submitted
• Observe timescale
• Demonstrate that you are flexible and innovative

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ITT

• Tendering Contracting Timetable
• Completed Tenders to be returned by 23.6.06
  (noon)
• Aiming to award contracts by 18.8.06
• Contracts to commence 28.8.06
• NOTE Customer Options contract in Inverclyde
  has a start date of 30.10.06

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ITT

• Invitation to Tender
• Organisations who wish to tender for this
  provision should complete the Intention to Tender
  document and send it to
• james.farm_at_jobcentreplus.gsi.gov.uk

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• Thank you for taking the time out to attend this
  briefing.