Customizing Your Email Archiving Strategy:

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Customizing Your E-mail Archiving Strategy
Summary Document
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Introduction to the summary document
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E-mail Archiving Today
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20
21
16
32
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Who is Implementing and What are the Drivers?
With 6 key drivers of e-mail archiving, the
technology appeals to a wide array of enterprises.
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What are the Benefits? Highlighting the Hard and
Soft Benefits
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Calculating the Benefits
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Benefits Summary
Litigation Compliance
Hardware
End User Impact
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What Are the Strategic Options? The Maturity
Pyramid
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Introduction to the Maturity Pyramid
Process
Ad-hoc
Basic
Advanced
Leading
Ad-hoc
Basic
Advanced
Leading
Ad-hoc
Basic
Advanced
Leading
People
Technology
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Maturity Pyramid Technology
Maturity Pyramid Technology
As enterprise e-mail management emerges from the
ad-hoc stage, the technologies employed move from
basic server disaster recovery (DR) tools to
specialized e-mail archive solutions, including
search and policy-engine features. High maturity
levels bring increasing automation.
Ad-hoc
Basic
Advanced
Leading
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Best Practices to Avoid the Pitfalls and Realize
a Positive ROI
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What Disadvantages Arise from E-mail Archiving?

• The Top 3 Problems
• Resistance to retention policies (67). Business
  units often seize the opportunity to create and
  enforce an e-mail retention policy coinciding
  with the e-mail archiving implementation.
  Resistance arises from end users because of a
  fear that important e-mail that falls outside of
  the retention period boundaries will be lost.

• Net increase in maintenance time (31). Largely a
  result of software deficiencies, as the e-mail
  archiving software evolves many new and existing
  vendor are still working out the kinks
• Net increase in storage costs (31). A keep
  everything approach and unwillingness to enforce
  a retention policy can result in an increase in
  central storage needs and costs resulting e-mail
  archiving.

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Steps 1 Through 7 of E-mail Archiving Creating
the Plan
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7 Critical Steps
7 Critical Planning Steps
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Case Studies
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Case Studies
Case Study e-mail server performance and
retention policy administration
25 reduction in e-mail storage costs 50K per
year