Organizational Trust

1
Organizational Trust

• A belief about how a person will act an
  expectation about behavior
• What diminishes trust in organizations?
• Unmet expectations
• Leader behavior
• Surveillance or monitoring of behavior

2
Types of organizational justice

• Distributive - allocation of outcomes or rewards
• Procedural process by which rewards are
  distributed
• More formalized policy about how things are done
• Interact ional Justice- how employees are treated
• More personal and informational relationships

3
Diversity

• Differences in demographic characteristics
  differences in values, attitudes, interests,
  abilities
• What does it mean to have a truly diverse
  workforce? An organization that embraces
  diversity?

4
Structural Integration

• Defined heterogeneity in formal organizational
  structure
• Concerns
• Employees profile overall group dynamics
• 15-20 appears to be a critical mass that can be
  positive for org
• Tokenism
• Power distribution
• Representation in senior positions
• Comparison of percents in higher vs. lower
  positions

5
Informal Integration

• Access to social networks
• Linked to promotions and performance ratings
• Access to mentors
• More available and higher quality for majority
  group members