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Pharma Business Solutions

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Title: Pharma Business Solutions


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Pharma Business Solutions
  • Recom Systems Limited

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Competition in Pharma
  • To stay competitive and increase profitability,
    manufacturers need to address complex challenges
  • Regulatory compliance
  • Top product quality
  • Time to Market
  • Global manufacturing competition
  • Optimization of Supply Chain
  • Satisfaction of local requirements
  • Optimized ROI of equipment systems

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Process Analytical Technology (PAT)
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MANUFACTURING
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Data Collection
  • Data feed through forms
  • Data feed through interfaces
  • Data cleaning
  • Data formatting
  • Data Storage
  • Past Data Storage and integration

21
Defining Business Requirements
  • Reports Definition
  • Frequency of Reports Definition
  • Login Control
  • Information Control
  • Reporting formats definition
  • Software and hardware available
  • Software and hardware required
  • Gap Analysis

22
Designing System Architecture
  • Creating Draft System Architecture
  • Customer Presentation
  • Customer Feedback
  • Designing Solution Architecture
  • Solution Variants
  • Generating Requirement Compliance
  • Gap Analysis

23
Agreement Document
  • Agreement Document Definition
  • Non-Disclosure Agreement
  • Pricing of Services and Payment Schedule
  • Inclusion of Service Tax and VAT/Sales Tax
  • Change Management
  • Change Pricing Mechanism
  • Commercial terms and conditions
  • Jurisdiction decision

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Detailed Block Design
  • Detailed Block Diagram design taking all customer
    requirements
  • Creating Systems Modules
  • Creating Operating Systems Requirements
  • Operating System License Definition and pricing
  • Data Base Server Definition and User Licensing
  • Database Server Pricing
  • Hardware Requirements and hardware Pricing
  • Networking Requirements and Network Pricing

25
Data Base Design
  • Architecture of Database
  • Tables Design
  • Stored Procedures Design
  • Triggers Design
  • Interfaces Design
  • Design of Data Integration Applications
  • Design of Reporting Applications
  • Security of Database
  • Logins and passwords management
  • Web interfaces and applications design
  • Data Downloading from web database

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Business Intelligence Applications
  • Generating Multi Dimensional Cubes
  • Generating Multiple Dimensions
  • Dimensional Analysis
  • KPIs
  • Business Intelligence Analyzing Algorithms
  • Formula Storage
  • Reports Generation

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Systems Deployment
  • Lab tested systems are deployed on customers
    servers
  • Integration Customers existing systems
  • Total System Integration
  • System Beta Testing
  • Gap analysis
  • Design Modifications and Application Tuning
  • Re-deployment of applications

28
Customer Training
  • Training of Customer staff
  • Training of Customer Information Technology Staff
  • Handover of Complete Systems

29
Warranty and After Sales support
  • Warranty of applications
  • After sales support for 1 year
  • Annual Maintenance Contract

30
Information required at different management
levels
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Levels of Management Decision Making
  • Strategic management
  • Executives develop organizational goals,
    strategies, policies, and objectives
  • As part of a strategic planning process
  • Tactical management
  • Managers and business professionals in
    self-directed teams
  • Develop short- and medium-range plans, schedules
    and budgets
  • Specify the policies, procedures and business
    objectives for their subunits

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Levels of Management Decision Making
  • Operational management
  • Managers or members of self-directed teams
  • Develop short-range plans such as weekly
    production schedules

33
Information Quality
  • Information products whose characteristics,
    attributes, or qualities make the information
    more value
  • Information has 3 dimensions
  • Time
  • Content
  • Form

34
Attributes of Information Quality
35
Decision Structure
  • Structured situations where the procedures to
    follow when a decision is needed can be specified
    in advance
  • Unstructured decision situations where it is
    not possible to specify in advance most of the
    decision procedures to follow
  • Semistructured - decision procedures that can be
    prespecified, but not enough to lead to a
    definite recommended decision

36
Information Systems to support decisions
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Decision Support Trends
  • Personalized proactive decision analytics
  • Web-Based applications
  • Decisions at lower levels of management and by
    teams and individuals
  • Business intelligence applications

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Business Intelligence Applications
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Decision Support Systems
  • DSS
  • Provide interactive information support to
    managers and business professionals during the
    decision-making process
  • Use
  • Analytical models
  • Specialized databases
  • A decision makers own insights and judgments
  • Interactive computer-based modeling
  • To support semistructured business decisions

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DSS components
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DSS Model base
  • Model base
  • A software component that consists of models used
    in computational and analytical routines that
    mathematically express relations among variables
  • Examples
  • Linear programming models,
  • Multiple regression forecasting models
  • Capital budgeting present value models

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Management Information Systems
  • MIS
  • Produces information products that support many
    of the day-to-day decision-making needs of
    managers and business professionals
  • Prespecified reports, displays and responses
  • Support more structured decisions

43
MIS Reporting Alternatives
  • Periodic Scheduled Reports
  • Prespecified format on a regular basis
  • Exception Reports
  • Reports about exceptional conditions
  • May be produced regularly or when exception
    occurs
  • Demand Reports and Responses
  • Information available when demanded
  • Push Reporting
  • Information pushed to manager

44
Online Analytical Processing
  • OLAP
  • Enables mangers and analysts to examine and
    manipulate large amounts of detailed and
    consolidated data from many perspectives
  • Done interactively in real time with rapid
    response

45
OLAP Analytical Operations
  • Consolidation
  • Aggregation of data
  • Drill-down
  • Display detail data that comprise consolidated
    data
  • Slicing and Dicing
  • Ability to look at the database from different
    viewpoints

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OLAP Technology
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Geographic Information Systems
  • GIS
  • DSS that uses geographic databases to construct
    and display maps and other graphics displays
  • That support decisions affecting the geographic
    distribution of people and other resources
  • Often used with Global Position Systems (GPS)
    devices

48
Data Visualization Systems
  • DVS
  • DSS that represents complex data using
    interactive three-dimensional graphical forms
    such as charts, graphs, and maps
  • DVS tools help users to interactively sort,
    subdivide, combine, and organize data while it is
    in its graphical form.

49
Using DSS
  • What-if Analysis
  • End user makes changes to variables, or
    relationships among variables, and observes the
    resulting changes in the values of other
    variables
  • Sensitivity Analysis
  • Value of only one variable is changed repeatedly
    and the resulting changes in other variables are
    observed

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Using DSS
  • Goal-Seeking
  • Set a target value for a variable and then
    repeatedly change other variables until the
    target value is achieved
  • How can analysis
  • Optimization
  • Goal is to find the optimum value for one or more
    target variables given certain constraints
  • One or more other variables are changed
    repeatedly until the best values for the target
    variables are discovered

51
Data Mining
  • Main purpose is to provide decision support to
    managers and business professionals through
    knowledge discovery
  • Analyzes vast store of historical business data
  • Tries to discover patterns, trends, and
    correlations hidden in the data that can help a
    company improve its business performance
  • Use regression, decision tree, neural network,
    cluster analysis, or market basket analysis

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Market Basket Analysis
  • One of most common data mining for marketing
  • The purpose is to determine what products
    customers purchase together with other products

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Executive Information Systems
  • EIS
  • Combine many features of MIS and DSS
  • Provide top executives with immediate and easy
    access to information
  • About the factors that are critical to
    accomplishing an organizations strategic
    objectives (Critical success factors)
  • So popular, expanded to managers, analysts and
    other knowledge workers

54
Features of an EIS
  • Information presented in forms tailored to the
    preferences of the executives using the system
  • Customizable graphical user interfaces
  • Exception reporting
  • Trend analysis
  • Drill down capability

55
Enterprise Interface Portals
  • EIP
  • Web-based interface
  • Integration of MIS, DSS, EIS, and other
    technologies
  • Gives all intranet users and selected extranet
    users access
  • To a variety of internal and external business
    applications and services
  • Typically tailored to the user giving them a
    personalized digital dashboard

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Enterprise Information Portal Components
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Knowledge Management Systems
  • The use of information technology to help gather,
    organize, and share business knowledge within an
    organization
  • Enterprise Knowledge Portals
  • EIPs that are the entry to corporate intranets
    that serve as knowledge management systems

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Enterprise Knowledge Portals
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Case 2 Artificial IntelligenceThe Dawn of the
Digital Brain
  • Numenta will translate the way the brain works
    into an algorithm that can run on a new type of
    computer
  • The human brain does not work like a computer
  • Intelligence, according to Hawkins, is pattern
    recognition

60
Artificial Intelligence (AI)
  • A field of science and technology based on
    disciplines such as computer science, biology,
    psychology, linguistics, mathematics, and
    engineering
  • Goal is to develop computers that can simulate
    the ability to think, as well as see, hear, walk,
    talk, and feel

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Attributes of Intelligent Behavior
  • Think and reason
  • Use reason to solve problems
  • Learn or understand from experience
  • Acquire and apply knowledge
  • Exhibit creativity and imagination
  • Deal with complex or perplexing situations
  • Respond quickly and successfully to new
    situations
  • Recognize the relative importance of elements in
    a situation
  • Handle ambiguous, incomplete, or erroneous
    information

62
Domains of Artificial Intelligence
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Cognitive Science
  • Based in biology, neurology, psychology, etc.
  • Focuses on researching how the human brain works
    and how humans think and learn

64
Robotics
  • Based in AI, engineering and physiology
  • Robot machines with computer intelligence and
    computer controlled, humanlike physical
    capabilities

65
Natural Interfaces
  • Based in linguistics, psychology, computer
    science, etc.
  • Includes natural language and speech recognition
  • Development of multisensory devices that use a
    variety of body movements to operate computers
  • Virtual reality
  • Using multisensory human-computer interfaces that
    enable human users to experience
    computer-simulated objects, spaces and worlds
    as if they actually exist

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Expert Systems
  • ES
  • A knowledge-based information system (KBIS) that
    uses its knowledge about a specific, complex
    application to act as an expert consultant to end
    users
  • KBIS is a system that adds a knowledge base to
    the other components on an IS

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Expert System Components
  • Knowledge Base
  • Facts about specific subject area
  • Heuristics that express the reasoning procedures
    of an expert (rules of thumb)
  • Software Resources
  • Inference engine processes the knowledge and
    makes inferences to make recommend course of
    action
  • User interface programs to communicate with end
    user
  • Explanation programs to explain the reasoning
    process to end user

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Expert System Components
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Methods of Knowledge Representation
  • Case-Based knowledge organized in form of cases
  • Cases examples of past performance, occurrences
    and experiences
  • Frame-Based knowledge organized in a hierarchy
    or network of frames
  • Frames entities consisting of a complex package
    of data values

70
Methods of Knowledge Representation
  • Object-Based knowledge organized in network of
    objects
  • Objects data elements and the methods or
    processes that act on those data
  • Rule-Based knowledge represented in rules and
    statements of fact
  • Rules statements that typically take the form
    of a premise and a conclusion
  • Such as, If (condition) then (conclusion)

71
Expert System Benefits
  • Faster and more consistent than an expert
  • Can have the knowledge of several experts
  • Does not get tired or distracted by overwork or
    stress
  • Helps preserve and reproduce the knowledge of
    experts

72
Expert System Limitations
  • Limited focus
  • Inability to learn
  • Maintenance problems
  • Developmental costs
  • Can only solve specific types of problems in a
    limited domain of knowledge

73
Suitability Criteria for Expert Systems
  • Domain subject area relatively small and
    limited to well-defined area
  • Expertise solutions require the efforts of an
    expert
  • Complexity solution of the problem is a complex
    task that requires logical inference processing
    (not possible in conventional information
    processing)
  • Structure solution process must be able to cope
    with ill-structured, uncertain, missing and
    conflicting data
  • Availability an expert exists who is articulate
    and cooperative

74
Development Tool
  • Expert System Shell
  • Software package consisting of an expert system
    without its knowledge base
  • Has inference engine and user interface programs

75
Knowledge Engineer
  • A professional who works with experts to capture
    the knowledge they possess
  • Builds the knowledge base using an iterative,
    prototyping process

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Neural Networks
  • Computing systems modeled after the brains
    mesh-like network of interconnected processing
    elements, called neurons
  • Interconnected processors operate in parallel and
    interact with each other
  • Allows network to learn from data it processes

77
Fuzzy Logic
  • Method of reasoning that resembles human
    reasoning
  • Allows for approximate values and inferences and
    incomplete or ambiguous data instead of relying
    only on crisp data
  • Uses terms such as very high rather than
    precise measures

78
Genetic Algorithms
  • Software that uses
  • Darwinian (survival of the fittest), randomizing,
    and other mathematical functions
  • To simulate an evolutionary process that can
    yield increasingly better solutions to a problem

79
Virtual Reality (VR)
  • Computer-simulated reality
  • Relies on multisensory input/output devices such
    as
  • a tracking headset with video goggles and stereo
    earphones,
  • a data glove or jumpsuit with fiber-optic sensors
    that track your body movements, and
  • a walker that monitors the movement of your feet

80
Intelligent Agents
  • A software surrogate for an end user or a process
    that fulfills a stated need or activity
  • Uses its built-in and learned knowledge base
  • To make decisions and accomplish tasks in a way
    that fulfills the intentions of a user
  • Also called software robots or bots

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User Interface Agents
  • Interface Tutors observe user computer
    operations, correct user mistakes, and provide
    hints and advice on efficient software use
  • Presentation show information in a variety of
    forms and media based on user preferences
  • Network Navigation discover paths to
    information and provide ways to view information
    based on user preferences
  • Role-Playing play what-if games and other roles
    to help users understand information and make
    better decisions

82
Information Management Agents
  • Search Agents help users find files and
    databases, search for desired information, and
    suggest and find new types of information
    products, media, and resources
  • Information Brokers provide commercial services
    to discover and develop information resources
    that fit the business or personal needs of a user
  • Information Filters receive, find, filter,
    discard, save, forward, and notify users about
    products received or desired

83
Data Mining as an Application Platform
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What is Data Mining Anyway?
  • Machine learning of patterns in data
  • Application of patterns to new data

85
What is Data Mining Anyway?
  • Machine learning of patterns in data
  • Application of patterns to new data

86
Comparative BenefitsPredictive Projects versus
Nonpredictive Projects
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What Does Data Mining Do?
Explores Your Data
Finds Patterns
Performs Predictions
88
What does Data Mining do?Illustrated
DB data Client data Application data
DB data Client data Application data Just one
row
DM Engine
DM Engine
Predicted Data
89
Data Mining Extensions to SQL (DMX)
CREATE MINING MODEL CreditRisk (CustID LONG
KEY, Gender TEXT DISCRETE, Income
LONG CONTINUOUS, Profession TEXT
DISCRETE, Risk TEXT DISCRETE PREDICT) USING
Microsoft_Decision_Trees
INSERT INTO CreditRisk (CustId, Gender, Income,
Profession, Risk) Select CustomerID, Gender,
Income, Profession,Risk From Customers
Select NewCustomers.CustomerID, CreditRisk.Risk,
PredictProbability(CreditRisk.Risk) FROM
CreditRisk PREDICTION JOIN NewCustomers ON
CreditRisk.GenderNewCustomer.Gender AND
CreditRisk.IncomeNewCustomer.Income AND
CreditRisk.ProfessionNewCustomer.Profession
90
Server Mining Architecture
Analysis Services Server
Mining Model
Data Mining Algorithm
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Data Mining ProcessCRISP-DM
Doing Data Mining
Data
Putting Data Mining to Work
www.crisp-dm.org
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Data Mining Process in SQLCRISP-DM
SSAS (OLAP) DSV
SSIS SSAS (OLAP)
Data
Data
SSIS SSAS(OLAP) SSRS Flexible APIs
SSAS (Data Mining)
www.crisp-dm.org
93
What Do Data Mining Applications Do?
Finds Patterns
Performs Predictions
94
Data Mining Interfaces
C App
VB App
.Net App
Any App
OLEDB for OLAP/DM
ADO/DSO
Any Platform, Any Device
AMO
ADOMD.NET
WAN
XMLA Over TCP/IP
XMLA Over HTTP
Analysis Server (msmdsrv.exe)
OLAP
Data Mining
DM Interfaces
Server ADOMD.NET
.Net Stored Procedures
Microsoft Algorithms
Third Party Algorithms
95
Algorithm Training
Algorithm Module
Case Processor (generates and prepares all
training cases)
StartCases
Process One Case
No
Yes
Converged/complete?
Done!
Persist patterns
96
DM data flow
New Dataset
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