Domino%20vs.%20Exchange%20-%20Business,%20technical,%20and%20political%20considerations

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• Domino vs. Exchange - Business, technical, and
  political considerations

Ed Brill Senior Manager, Lotus Solutions
Marketing July 24, 2002
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• Agenda

• Marketplace update
• Understanding Exchange's Weaknesses
• Understanding Domino's Strengths
• QA

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• Trends in the Messaging Market

• Messaging reaches the entire organization
• 24x7 operation
• Increasingly used for operations, not just
  communication
• User Segmentation
• Knowledge Workers Collaboration
• Productivity Workers Rich messaging
• Traveling Users Mobile access
• Focus on cost as well as value

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• Typical Decision Criteria

• Total Cost of Ownership
• Best of breed enterprise messaging capabilities
• Scalability, reliability, manageability
• Choice of platforms and deployment architectures
• Wide array of client support, including mobility
• Value beyond pure e-mail
• Collaborative applications built-in or buildable
• Integration with existing business applications
• Vendor strength and expertise

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IDC Market Share report, June 2001

• IDC, June 2001
• Worldwide Integrated Collaborative Environment
  Software -- Revenue

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Microsoft's competitive positioning

• Claim many of Domino's competitive
  differentiators as their own
• Scalability, availability, security, enterprise
  integration and workflow, web application
  development, ad-hoc teams
• Outlook is a better client than R5
• R5 migration just as expensive as move to E2K
• Lower TCO
• Enterprise Agreement covers all you need for mail
  and collaboration
• Domino's dead, Notes is dead, Lotus is dead and
  Exchange is the market leader

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• Exchange customer's grass isn't necessarily
  greener....

• Less than 20 of Exchange 5.5 customers upgraded
  in first 18 months (Ferris, Radicati)
• Gartner says it's even less -- 5! (April 2002)
• This is why Microsoft is after Lotus customers!
• Active Directory is an expensive deployment
  challenge
• Server consolidation needed to drive down costs
• with lots of cheaper "mail only" solutions in
  market
• Exchange 2000
• Huge technical deficiencies in messaging alone
• Not a collaboration platform
• 400 per user to upgrade!!!! (Ferris 2002)
• Wondering about Exchange's future in a .NET world

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"Clarifying the Fuzzy Future of WSS" Web
Storage System

• May 2001

• "If Microsoft plans to make Yukon the back end of
  the future, should we bother expending
  considerable time and effort building on the WSS
  today?"
• "The future of Exchange and the WSS appears to
  be too unstable for us to make long-range plans
  for systems and applications based on these
  technologies."
• "The current state of migrating apps to .NET
  doesn't bode well for our future. "

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• Key Exchange 2000 Technical Deficiencies

Reliability

• Clustering requires shared disk, no "hot site"
  config.
• Clustering model recommends lt1500 users per
  server or active/passive configuration
• No individual mailbox backup and recovery

Scalability

• Shared data store is a single point of failure
• Limited by Windows32 architecture -- MS internal
  deployment only 3000 users per server

• No integrated PKI -- two additional servers
  required, few users
• API open to "Outlook Transmitted Diseases"
• No concept of an execution control list

Security
Mobility

• 20-80 more bandwidth required
• Doesn't do true replication
• No offline browser support

Applications

• No dedicated tools for apps
• Distributed public folders almost never used
• No deployment model
• Write separate for web and Outlook

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So why does Domino beat Exchange?

• "From a quality-of-life perspective,
  puttingtechnology like Domino on the ships is
  the best thing we've done in the last 100 years"

Sam Katz Information Technology Director Atlantic
Fleet, US Navy
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Key Domino differentiators
Enterprise Strength
User Flexibility
Eight server platforms Rich clients or
browsers Full range of mobility and off-line
support Completely customizable
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• Comparing Total Cost of Ownership

Lotus Domino 5.05 vs. MS Exchange 2000 Radicati
Group, December 2001
Per user per year Average costs
Lotus
Microsoft
Acquisition Costs
145.93
148.40
Maintenance Costs
29.43
32.72
Installation and Configuration
17.94
41.15
Administration
93.04
25.54
Downtime
20.73

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• Comparing Total Cost of Ownership

Lotus Domino 5.05 vs. MS Exchange 2000 Radicati
Group, December 2001
Putting aside the study's assertion that Notes
admins work 80 hours per week... "Lotus Notes is
particularly tailored to support messaging-based
applications, therefore, environments running
Notes typically deploy a greater number of
messaging-based applications than any other
messaging environment. This accounts for the
higher time spent by Notes administrators on
managing messaging-based applications."
"The fairly high amount of downtime for
Microsoft was due largely to unscheduled
downtime. Lotus downtime, on the other hand, was
largely for scheduled downtime."
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• Comparing Total Cost of Ownership

Microsoft Exchange is More Expensive than Lotus
Domino FERRIS INSIGHT BULLETIN January 25, 2002
"Our belief is that you could at least half the
reported administration cost for a Lotus Domino
deployment in orderto get a fairer comparison
between the lifecycle cost of Exchange and
Domino for e-mail. Overall, this change gives a
per user saving of 4.80 per month with Domino
vs. Exchange, making Domino 22 cheaper to run."
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• Overcoming common concerns

• Usability
• Feature differences go both ways
• Only Lotus offers a full-featured Web client
• Notes 6 designed to conform
• Use iNotes Outlook if you have to
• Or check out OpenNTF.ORG's work on "Lookout"
• Integration
• IBM is Microsoft's largest ISV!
• R5 features MAPI support, Office Doc Library,
  Wordmail, more
• Domino can run with IIS, Domino 6 even more
  flexible
• Active Directory and MMC management in Domino 6
• Keeping Notes/Domino current
• Manage your deployment effectively
• Stay current on releases

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• "Desktop clients Lotus Notes vs. Microsoft
  Outlook"

• "The license for Outlook is included in the site
  license for Office, so it may seem at first blush
  to be cheaper. But the license cost is generally
  5 percent of the total cost of ownership.
  Enterprises should keep looking for the systems
  and people costs that make up the other 95"
• "The Notes client uses the same messaging API
  (MAPI) compatibility with Office ... so most
  interactions with the Office suite are, in fact,
  available in the Notes client"
• "Synchronization of Outlook with Exchange is
  significantly less efficient than replication of
  Notes with Domino. No improvement to this
  situation is expected from Microsoft until at
  least 2003 (.8 probability)"
• "Lotus does...provide a better base for
  development of a browser client, and is expected
  to maintain that lead for at least the next two
  years"

DF13-2894, May 2001
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• Migrating from Exchange to Domino

• Over 150 companies took advantage of our
  Exchange/Groupwise buyback program in 2001
• Easier for smaller organizations, of course
• Migration tool built into Domino R5 Admin
• iNotes Access for MS-Outlook available to ease
  the transition
• Coexistence tools available from MS
• Third party partner tools also available
• Specially enabled "Move2Lotus" business partners

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• Call To Action

• Understand Lotus' current and future strategy
• Be proactive at communicating the benefits of
  your environment to your end users
• No viruses, less downtime, better offline
  productivity
• "The Truth is Out There" - Be vigilant against
  false claims and conjecture
• Visit http//www.lotus.com/compare
• Be friends with your Lotus and IBM sales teams
• and don't feed the FUD!

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Questions?

• Submit your questions now by clicking on the
  Ask A Question button in the bottom left corner
  of your presentation screen.

Thank you! ed_brill_at_us.ibm.com