Employment Communication

1
Employment Communication

• Making The Correct
• Communication Choices

2
Employment Process

• Self-Analysis
• Job Search
• Letter of Application
• Professional Resume
• Interview(s)
• Thank You Letter

3
What Traits Are Employers Looking For In An
Applicant?
HIGH
1,9
9,9
PEOPLE SKILLS
Self-Assessment Test
1,1
9,1
LOW
HIGH
TASK / WORK-RELATED SKILLS
4
Job Search Tips

• Research The Industry
• Determine Your Worth
• On-Line Job Listings
• Career and Job Fairs
• Register With Career Services
• Join Student Professional Organizations/Networking
  
• Third Party Agencies

5
Cover Letter / Letter of Application

• First Impression
• Person To Whom
• Match Game
• Be Persuasive
• Avoid Negativity
• One page 3-4 short paragraphs

• Additional Tips
• Sample Letters

6
Letter of Application

• Mailing AddressCity, State,
  ZipTodays DateYour Addressees
  NameProfessional TitleOrganization NameMailing
  AddressCity, State ZipDear (Mr. /Ms. /Dr.)
  Last Name
• Come to the point and reveal your purpose and
  interest. Identify the position and your source
  of information.
• The mid-section of your letter should be one or
  two short paragraphs that make relevant points
  about your qualifications and how they MATCH the
  job description and the organizations corporate
  culture. Usually the second paragraph identifies
  your TASK / WORK skills and the third paragraph
  identifies your PEOPLE / MOTIVATION skills. Avoid
  summarizing your entire resume, but you may find
  it useful to incorporate a bulleted point format
  here. SELL yourself!
• Request the reader to contact you to establish
  an interview. Show appreciation for his/her time.
  You may also want to insert a contact number and
  email address for convenience. Close by saying
  thank you.Sincerely,
• Your handwritten signature
• Your name (typed)Enclosure resume

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Resume Content

• Contact Information
• Objective or Summary
• Education
• Work Experience
• Relevant Courses
• Professional Organizations
• Honors / Awards / Certificates
• Computer Skills
• Languages
• Government Service
• References

What if I dont have much experience?
8
Resume Appearance

• One page 8 ½ x 11 bond paper
• Font size and type?
• High Quality Ink-Jet / Laser printer
• Do not staple or fold
• Error Free
• Writing Style (5 Cs)
• Parallel Structure
• Action Verbs (Current Tense)
• Eliminate Personal Pronouns

9
Targeting Your Resume

• Functional
• Sample A
• Sample B
• Sample C
• Sample D

• Chronological
• Sample A
• Sample B
• Sample C
• Sample D

What? Why? Who?
10
Electronic Resumes

• ASCII
• Avoid Attachments
• 72 Characters / Line
• Important Items First
• Include Cover Letter
• Send Yourself A Test

11
Preparing For Your Interview

• Research The Company
• Practice Answering Questions
• Arrive On Time
• Dress Appropriately
• Reception Area
• Handshake
• Posture

12
A Basic Employment Interview

• Stage Three Closing    Ask the
  interviewer relevant questions     Agree upon
  the next step
• Stage Two Questions and Answers     Be
  aware of the types of questions asked    
  Remain focused
• Answer honestly
• Stage One Building A Rapport First
  impressions! Comfortable  
• Preview of the interview

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Interviewing Skills

• Behavior Interviews
• The past predicts the future
• Case Interviews
• What To Expect
• Video Sample
• Tech Interviews
• Analytical
• Technical

• First Interview
• Are you a good match for this organization?
• Second Interview
• Dining Etiquette
• Table Manners

14
S-T-A-R Technique

• Situation / Task
• Action
• Results

Prepare Your Answers To These Sample Questions
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Should You Accept The Offer?

• Compare Salary Averages
• Negotiation Tips
• Cost Of Living Indices

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Thank You Letter

• Your Street Address City, State Zip
• Date
• Interviewers Name, Title
  Company/Organization Street Address City,
  State Zip
• Dear Mr./Ms./Dr.               
• Paragraph I Thank the employer for the
  interview.
• Paragraph II Build on the strengths of
  the interview and emphasize the match between you
  and the position.  Bring up anything you thought
  of after the interview that is pertinent to the
  employers concerns.
• Paragraph III Restate your
  understanding of the next step in the process. 
  Restate your interest and enthusiasm in the job.
• Sincerely,  Signature  
• Your name

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Happy Career Hunting!