ETUI REHS

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ETUI - REHS

• Tutoring a transcultural group

Training Euro-trainers
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Preparing Euro-trainers for transcultural training

• Understanding the dynamics of a transcultural
  group
• Incorporating specific tutoring techniques
• Creating your own tutoring framework
• Preparing the implementation of specific actions
  on the ground

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Day 1 How a group works

• Morning Meeting without speaking to one another
• Puzzle exercise
• Pooling experiences
• Official presentation of the participants
• Afternoon Discovering a groups cultural
  characteristics
• Painting the scenario
• Highlighting the cultural characteristics of
  subgroups
• Contributions on the cultures of transcultural
  groups

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Day 1 Understanding the workings of a
transcultural group

• What is a transcultural group?
• The notion of culture
• Levels of interaction in a group
• Reasons for participating
• The influence of the cultures to which the
  participants belong
• Exchanges between the members of the group

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CULTURE IS THE SUM OF SPECIFIC VALUES, ATTITUDES
AND BEHAVIOUR OF A GROUP AND SETS IT APART FROM
ALL OTHER GROUPS.
Exposed and outwardly visible
Behaviour
Attitudes
Values
Submerged and invisible
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The components of a culture

• Rites
• Myths
• Symbols
• Beliefs
• Social norms

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Non-verbal communication

• Eye contact (look/smile/facial expressions)
• Posture (verticality/breathing)
• Gestures (hands/arms/ head)
• Use of space (movement)
• Fluency (tensions/rhythms)
• Presence (dynamism/austerity)

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Verbal communication

• The voice
• High or low volume
• Slow or fast output, hesitancy, etc.
• Softly spoken or poorly articulated, etc.
• Steady or varied rhythm, silences
• Varied intonation
• Medium timbre, nasal, throaty
• Vocal strength or making the most of what is said
• The words
• Commonly understood vocabulary and problem words
• Phrase construction
• Running theme

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Language filters
Language of the source
Translation of the word
Interpretation of the word
Filter 1
Filter 2
Filter 3
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The four levels of interaction between members of
a group
Aims/Objectives/Results Semantic
level Head/Reasoning/Thought Level of rules of
operation and processes. Heart/Actual
experience/Affects Level of relationships and
interaction. Activity/Action/Behaviour Implement
ation level
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The specificity of training in a cross-cultural
group

• Systems of interpretation differ among the
  members of the group values, beliefs,
  perception of the meaning of words, etc.
• Language makes mutual understanding more complex
• Experiences may be viewed differently

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Make-up of transcultural groups

• By interest
• By attraction
• By identification

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Describing a culture

• The initiator (their beliefs, style, etc.)
• History (events, constructed language, etc.)
• The baggage of experience (knowledge, methods,
  etc.)
• Values (moral and functional)
• Visible symbols and signs

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The influence of structures

• Hierarchical distance (equality)
• Controlling uncertainty (freedom)
• Individualism (brotherhood)
• Masculinity (difference)
• Time

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The influence of personal attitudes

• The speed at which messages are sent (slow/fast)
• The quantity of context information
• Territoriality and the relationship with
  authority
• The distance spanned by communication
• Monochronic or polychronic