Public Speaking

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Public Speaking

• Police Department
• The University of Texas at Dallas
• Ofc. Steve Finney

2
Public Speaking

• Fail to Prepare Prepare to Fail
• Demeanor Calmness
• Appearance Breathing
• Confidence Humor
• Never Let Them See You Sweat

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Mind Over Matter Factoid

• Here are just some of the common reactions felt
  during Stage Fright 
• Increase in heart-rate
• Increase in your respiratory rate
• Dry mouth
• Tensing of your muscles
• Increased production of sweat
• Fearful thoughts and feelings
• Fear of forgetting material

4
In As You Like It, Shakespeare has written

• In As You Like It, Shakespeare has written
  All the world s a stage, And all the men and
  women merely players. They have their exits and
  their entrances And one man in his time plays
  many parts Creating Strategies can help you
  learn your roles, deliver your lines powerfully
  and help you enter and exit with a style that is
  uniquely your own.

5
Clear the Path Build the Bridge

• Over 400 years ago John Donne, an English poet,
  wrote No man is an island, entire of itself
  Everyman is a piece of the continent.
  Communication is the bridge between our
  individual islands. It is the glue that brings us
  together. So, clear a path for yourself.

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Verbal Non-Verbal

• Make sure your actions and words match.
  Communication happens both verbally and
  non-verbally. Your body and face speak volumes.
  Does your facial expression support the words?
  Does your vocal tone and inflexions match the
  words you are saying? Do your movements support
  the message or are they in conflict with the
  message you are giving? Be aware and coordinate
  your verbal and non-verbal messages. When they
  match, the listener perceives you to be genuine
  because you are sending one message, not two.

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Two Way Street

• Communication fulfills a primary human need the
  need to connect with other humans. In prisons,
  solitary confinement is used as a form of
  punishment because it deprives inmates of the
  opportunity to meet this basic need. It is
  considered a hardship, because by nature humans
  are social beings and must have a connection to
  other humans.
• In order to satisfy this fundamental need, it is
  important to clear a path during the
  communication process. The first thing is to
  recognize that communication is a two-way
  process. It is an activity, not a one-time event.
  Communication is not complete until the listener
  has heard you, understood you and responded to
  you. True communication is never a monologue, it
  is always dialogue where the listeners role is
  as central to the process as the role of the
  speaker.

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What Do I Talk About

• Start by asking yourself three questions
• 1. Who is my audience? (What do I know about the
  corporate culture or collective personality of
  the group?)
• 2. What do they want or need to know from me?
• 3. How long can or should I talk?

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Tips

• Take the change out of your pockets, you will
  jingle.
• Go to the room ahead of time and be comfortable
  in the environment.
• Memorize the first 30 seconds and the last 30
  seconds.
• Work from an outline rather than reading your
  talk.
• Clearly know what is your message.
• Shake hands with the audience, or as many as
  possible if it is large.
• You are not nervous of people, just audiences.
• Be aware of your non-words, ah, ums.
• Prepare your own introduction.
• Remember nothing can position you ahead of the
  crowd like the ability to stand up and speak
  eloquently, or at least stagger to your feet and
  say anything at all.

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"The difference between nervousnessand
enthusiasmis your attitude!"-Jim Cameron on
the fear of public speakin
Being able to express yourself fluently and
comfortably while in public as well as being able
to clearly communicate your message(s) are
probably one of the greatest assets that you can
have in today's society - and not just in
business or for business reasons either.  Some
people actually find it impossible to give any
kind of speech even if it is just to a small
group or audience.  Others are so withdrawn that
they actually have difficulty communicating with
friends or even with family members.   While
still others carry the "ghosts" of long ago when
they were much younger and found it difficult to
speak up or overcome embarrassing classroom
situations and now, these same
memories/experiences are very successfully
compromising their adult lives.
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De-Escalate A Conflict

• Conflict is a normal part of the communication
  process. These techniques will help you diffuse
  difficult situations.

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Reducing Conflict through Words

• Speak softer, speak more slowly, look person in
  the eyes.
• Body Language relaxed, take a deep slow breath,
  legs and arms uncrossed, take another deep
  breath, sit or stand at eye level neither one
  of you is up or down.
• Ask for a break, if necessary to collect your
  thoughts. Have a time-out to release the energy
  and tension if the tension is getting in the way
  of resuming discussion. Do take time out to think
  about the problem and to clarify your position.
  Before you speak out, ask yourself these
  questions
• What is the real issue here? What do I want to
  accomplish?
• Who is responsible for what? What, specifically,
  do I want to change?
• When possible, take time to sort out these
  questions before speaking out.
• 4. Give I messages.
• 5. Repeat messages and clarify often. I think I
  heard you say., Im not sure, but it sounds
  like you want Could you explain that to me
  again?

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Reducing Conflict through Words

• Remember to breathe.
• Words that de-escalate a conflict are maybe,
  what if, I feel, it seems like, I think,
  sometimes, perhaps, I wonder.
• Affirm and acknowledge the position and needs of
  the other(s). I can appreciate your
  situation. It sounds hard for you too
  Thank you for your. With practice, we can all
  understand and/or appreciate anothers point of
  view or needs.
• Ask open-ended questions. These are questions
  that do not require yes or no answers. For
  example, What are you thoughts on this.?
  Instead of, Do you think we should do this
  activity? Yes or No?
• Take another deep breath. Listen to your voice.
  Is it calm? Relaxed? In control? Look at your
  body. Are your fists clenched? Are your lips
  pursed? Listen to your thoughts. Are you really
  listening to the other person(s)? Are you
  brainstorming alternative ideas or stuck in your
  mind with your original point of view? Can you
  find something that you appreciate about the
  other(s) positions, needs and/or feelings?

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Be Aware Be Successful

• Body language
• Use of A/V tools or Aids
• Effective vocal skills
• Handling QA with Confidence