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NASDAQ: STRA STRAYER EDUCATION, INC.

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Title: NASDAQ: STRA STRAYER EDUCATION, INC.


1
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2
Operations Overview
  • Scott W. Steffey
  • Executive Vice President and
  • Chief Operating Officer

3
Strayer University Working Adults
  • Founded in 1893
  • 14,000 students
  • Accredited by Middle States
  • Educational standards ensured by strong academic
    structure
  • Board of Trustees
  • President
  • Academic Dean/Provost
  • Dean of Graduate Studies
  • Campus Deans

4
Strayer Locations
  • 17 physical campuses expanding into neighboring
    states
  • Strayer ONLINE classes offered worldwide

5
Four Operating Divisions
  • Maryland Region Prince Georges, Montgomery,
    Anne Arundel, White Marsh Owings Mills
  • Northern VA/DC Region Washington, Takoma Park,
    Arlington, Woodbridge, Manassas, Loudon
  • Southern VA Region Fredericksburg, Henrico,
    Chesterfield, Chesapeake, Newport News, future
    North Carolina Sites
  • ONLINE Headquartered in Newington, VA

6
Campus Model
  • Campus Dean
  • Academic responsibility for the campus
  • Faculty, adjuncts, scheduling, student
    counseling, registration support, evaluations and
    academic committees
  • Reports to Provost
  • Campus Manager
  • PL responsibility for the campus
  • Admissions officers, student services, lab
    monitors, learning resource center, and
    facilities
  • Reports to Regional Directors

7
Educational Statistics
  • Graduation Rates
  • Full-time 70
  • Senior Class 83

8
Academics
  • Student Mix
  • Diploma 5
  • Associate 19
  • Bachelor 64
  • Master 16
  • Non-program 6
  • Classes Taught
  • Full-time faculty 46
  • Part-time faculty 54

9
Funding a Strayer Education
  • 45 Receive Title IV funding
  • 7 Receive ELP funding
  • 20 Direct corporate payments
  • 28 Self payment

10
New Campus Model
  • Target average student growth rate at year end
  • 1st year 150 students
  • 2nd year 300 students
  • 3rd year 450 students
  • 4th year 600 students
  • 5th year 750 students
  • 6th year 900-1,000 students

11
Mature Campus Model
  • 21,000 square feet
  • 16-18 classrooms that can accommodate 20 to 40
    students per class
  • 4-5 computer labs one open lab, Cisco lab,
    teaching lab, networking lab
  • 1,200 students is historic mature capacity

12
Site Selection Strategy
  • Identify target cities and assess regulatory
    hurdles
  • Review demographics, population trends,
    employers, competition, educational attainment
  • Map target population and commuting patterns,
    survey available facilities
  • Accommodate growth phases

13
Accelerated Enrollment Growth
  • Divided Company into four regions and added
    regional support staff more detailed management
    oversight and support
  • Added admissions officers at select campuses
  • Implemented goals for conversion rates,
    personally developed leads, and continuing
    students
  • Improved low cost outreach and student services
  • Targeted training every term, on-the-spot
    training as necessary
  • Daily review of enrollment and marketing data

14
Marketing Overview
  • Marketing sources include referrals, the
    Internet, direct mail, newspaper, T.V., outreach,
    radio, yellow pages, and outdoors
  • Telephone responses are routed directly to
    campuses and distributed by the manager
  • Walk-ins and Personally Developed Leads go
    directly to campus
  • Direct mail and the Internet are distributed by
    marketing

15
Marketing Improvements
  • Sharpened focus on working adults
  • More targeted marketing
  • Improved monitoring of leads
  • Improved actionable data on marketing sources,
    aging of leads, and conversion rates
  • Improved ability to respond mid-cycle to market
    conditions
  • Improving branding and messaging
  • Reinvigorated Curriculum Advisory Board

16
Marketing Costs
  • Cost per lead below 100
  • Student acquisition 500 - 650
  • Some softening of advertising rates

17
Corporate Alliances
  • Potential large recurring volume
  • Minimal credit risk
  • Career benefits
  • Faculty

18
Tuition
  • Undergraduate Courses
  • 1 class 1,039.50
  • 2 classes 2,079.00
  • 3 classes 2,976.75
  • 4 classes 3,969.00
  • Graduate Courses
  • 1 class 1,323.00
  • 2 classes 2,646.00

19
Mature Campuses
  • 11 campuses in operation over 3 years
  • 10,809 students
  • 2 enrollment growth Fall 2001 vs. decline Fall
    2000
  • 99 full-time faculty, 320 adjuncts
  • Facility capacity of 2,000 students

20
New Campuses
  • Six new campuses in operation 3 years or less
  • 1,169 students
  • 40 enrollment growth Fall 2001
  • 6 full-time faculty, 50 adjuncts
  • Work closely with ONLINE
  • Start-up capital expenditures 500,000 to
    1,000,000(leasehold improvements, computer fit
    out)

21
ONLINE
  • In operation since 1997
  • 2,766 full-time ONLINE students
  • 80 enrollment growth over last fall
  • 12 full-time faculty, 86 adjuncts
  • Approximately 245 courses offered this quarter,
    18 asynchronously 54 asynchronous planned for
    winter

22
New Certificate Programs
  • Graduate Certificate
  • Management
  • Accounting
  • Computer Information Systems
  • Marketing
  • Human Resource Management
  • Controllership
  • Taxation
  • Accounting Information Systems
  • Communications Technology

23
New Certificate Programs
  • Undergraduate Certificate
  • Acquisition and Contract Management
  • Introductory Accounting
  • Advanced Accounting
  • E-Business
  • Small Business Entrepreneurship

24
Legislative and Regulatory Compliance
  • Loan default rates for FY 99, 98, 97
    respectively were 5.6 12.1, 14.5
  • Middle States post transaction six month review
    successfully accomplished
  • Application pending for up to nine sites in North
    Carolina (2-3 in 2002)
  • H.R. 1992, incentive payment legislation
    proposed House changes would be favorable (Senate
    to consider in 2002)
  • Sally Stroup (formerly of Apollo) nominated to
    Assistant Secretary of Education for
    post-secondary education

25
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26
Academic Overview
  • Chris Toe
  • Strayer University Provost

27
Agenda
  • Student/Faculty profile
  • Academic programs
  • The Strayer Education experience
  • What our students say about us

28
Student/Faculty Profile
  • Student profile
  • Highly motivated and demographically diverse
    average working adult student is 33 years old
  • Faculty
  • Full-time 117 Adjunct 456
  • All full-time have graduate degrees
  • Significantly diverse
  • Teach, advise students, develop programs and
    curricula, and render professional and community
    service
  • Subject-area expertise

29
Academic Programs
  • Graduate programs prepare students for
    upper-level management and technical positions
  • Undergraduate programs prepare specialists/general
    ists
  • Diploma programs aid early-entry into job market
  • Certificate programs feed degree programs or
    provide additional skills
  • Minors help B.S. students develop additional
    expertise in a second field

30
Academic Programs
  • Graduate
  • Master of Science
  • Business Administration
  • Communications Technology
  • Information Systems
  • Management Information Systems
  • Professional Accounting
  • Executive Graduate Certificate Programs
  • Business Administration
  • Computer Information Systems
  • Professional Accounting

denotes a new program this year
31
Academic Programs
  • Undergraduate
  • Bachelor of Science
  • Accounting
  • Business Administration
  • Computer Information Systems
  • Computer Networking
  • Database Technology
  • Economics
  • International Business
  • Internetworking Technology
  • Associate in Arts
  • Accounting
  • Acquisition and Contract Management
  • Computer Information Systems
  • Computer Networking
  • Database Technology
  • Economics
  • General Studies
  • Internetworking Technology
  • Marketing

denotes a new program this year
32
Academic Programs
  • Diploma Programs
  • Accounting
  • Acquisition and Contract Management
  • Computer Information Systems
  • Internetworking Technology
  • Network Security
  • Web Development

denotes a new program this year
33
Academic Programs
  • Minors
  • Accounting Accounting Information Systems
  • Business Management E-Business Human Resource
    Management International Business Marketing
    Small Business Management Entrepreneurship
    Economics Finance
  • Computer Information Systems
  • Networking (NT)
  • Networking (Windows 2000)
  • Internetworking Technology

34
Academic Programs
  • Undergraduate Certificates
  • Accounting
  • Business Administration
  • Computer Information Systems

denotes a new program this year
35
The Strayer Education Experience
  • Time to completion
  • Diploma 6 quarters
  • Associates 11 quarters
  • Bachelors 21 quarters
  • Masters 9 quarters

36
The Strayer Education Experience
  • Curriculum development and the
  • Curriculum Advisory Board
  • Students, faculty, staff, administrators and
    employers provide suggestions
  • Faculty committees research and develop
    suggestions into programs and/or courses
  • Academic administrators ensure consistency with
    academic standards and mission, market demand,
    and availability of resources
  • Employers and external constituencies constitute
    Advisory Board

37
What Our Students Say About Us
  • Decision to come to Strayer based on its
    flexibility, caring attitude, scheduling,
    personal attention, convenience for working
    adults, and learning resources
  • Perception is verified by good programs and
    services that match career-related needs
  • Professors are well-informed, knowledgable,
    personally committed - in a word, prepared
  • Professors are accessible and helpful
  • Provides hands-on, career-focused convenient
    education for working adults

38
What Our Students Say About Us
  • Approximately 20, of total leads each quarter
    come from referrals
  • Quarter-over-quarter continuing rates are rising
    and more students are staying or returning for
    additional credentials

39
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40
Regional Operations Overview
  • Jim McCoy
  • Regional Director
  • Southern Region

41
Agenda
  • Overview of Strayer Southern Region
  • Two Strayer campus case studies
  • Plans for North Carolina expansion
  • Articulation agreements

42
Overview of Southern Region
  • Fredericksburg, VA
  • Henrico, VA
  • Chesterfield, VA
  • Chesapeake, VA
  • Newport News, VA

43
Fredericksburg, VA Campus
  • Demographics
  • Established in 1992, located 40 miles south of
    Washington, D.C.
  • Population of the Fredericksburg area has grown
    57 since 1990
  • Population in the area between the ages of 25 and
    49 is 97,000, of which 79 do not possess a
    bachelors degree

44
Fredericksburg, VA Campus
  • Current campus staffing model
  • 16 Full-time campus administrative personnel
  • 5 Full-time faculty members
  • 25 Adjunct faculty members
  • Major employers in the area include
  • Computer Science Corporation
  • Quantico Marine Base
  • Capital One

45
Newport News, VA Campus
  • Demographics
  • Began operations in Fall 2001 second campus
    established in Hampton-Roads area of Virginia
    located in Oyster Point business park, a rapidly
    growing area comprised of government and private
    industry
  • Newport News is home to over 151,000 residents
    between the ages of 25 and 49, of which 78 do
    not possess a bachelors degree

46
Newport News, VA Campus
  • The 21,000 sq. ft. facility includes 16
    classrooms and computer labs, with the capacity
    to serve 2,000 students
  • Initial enrollment figures are in line with
    Strayers expectations for a new campus

47
Newport News, VA Campus
  • Current staffing model includes
  • 8 Full-time administrative personnel
  • 6 Adjunct faculty members
  • Major employers in the area include
  • Cannon
  • Fort Eustus
  • Langley AFB
  • Newport News Shipbuilding
  • Jefferson Laboratories

48
Plans for North Carolina Expansion
  • Consistent with growth strategy
  • Favorable demographics
  • 2-3 campuses planned in 2002
  • Ultimately, we believe the North Carolina market
    will be as large as Maryland and Virginia for
    Strayer

49
Articulation Agreements
  • Community Colleges
  • Germanna Community College
  • Rappahannock Community College (22)
  • Virginias vast Community College System affords
    many additional opportunities for Strayer

50
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51
Campus Operations Overview
  • Kristin Jones
  • Campus Manager - Henrico, VA

52
Agenda
  • Administrative organization
  • Academic organization
  • Review of key departments
  • Daily campus activities
  • Community relationships

53
Administrative Organizational Chart
54
Academic Organizational Chart
Strayer Campus
55
Review of Key Departments
  • Academics
  • Teaching and instruction
  • Course scheduling
  • Academic advising
  • Faculty recruitment and assignment
  • Student retention efforts
  • Academic curriculum

56
Review of Key Departments
  • Admissions
  • Recruitment/registration
  • Community outreach
  • Student services
  • Accounts receivable/payable
  • Student aid programs
  • Library and computer lab resources
  • Facility maintenance

57
Daily Campus Activities
  • Daytime
  • Recruitment/retention
  • Collections activities
  • Student use of facilities
  • Daytime courses (Traditional/ONLINE)
  • Supplementary facility usage
  • Evening
  • Evening courses (Traditional/ONLINE)
  • Student use of facilities

58
Community Relationships
  • Sponsor annual scholarships to local high school
    students
  • Develop partnerships with local businesses and
    organizations
  • Participate in outreach events
  • College fairs
  • Technology fairs
  • Career fairs

59
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60
Marketing Overview
  • Lysa Hlavinka
  • Vice President/Marketing and
  • Public Relations

61
Agenda
  • 2001 marketing activities
  • Corporate alliance overview
  • Corporate sponsorships to date

62
2001 Marketing Approach
  • Focus on results
  • Conversion rates lead to new student
    cost per lead is the lowest in the
    industry
  • Conversion time frames
  • Increase campus accountability for accurate lead
    sources and add passive tracking of lead sources
    where possible
  • Implement quarterly and annual marketing plans
  • Refine message and add consistency to advertising

63
Direct Mail
  • Generates the largest number of leads for Strayer
    University, consistent with the industry
  • Move from saturation strategy to targeted list
    strategy
  • Measure results and implement more of what works

64
Internet
  • Much heavier emphasis has been placed on the
    Internet during the second half of 2001
  • Significant increase in number of new students
    sourced to the Internet
  • Expanded use of Internet marketing options
    including email marketing arrangements
  • Tracking is easy, fast, and accurate

65
Broadcast
  • Maintain television strategy with slightly
    revised goals
  • Adjust timing of radio and television
    advertisements to make better use of budget and
    to be more consistent with state-of-the-industry
    practices

66
Print
  • Refine newspaper advertising strategy to include
  • Major market papers
  • Special sections
  • Begin to test more lead-generating advertising in
    newspapers (inserts)

67
Continually Refine Strategy
  • Conduct focus groups with current and prospective
    students
  • Ongoing competitive analysis

68
Corporate Alliances Overview
  • Develop preferred educational sponsorship
    arrangements with corporate, government, and
    military organizations
  • Articulation agreements
  • Provide content for ONLINE corporate universities
  • Preferred placement in corporate intranet to
    attract additional students
  • Custom development of courses and programs
  • Tuition assistance programs
  • Offer on-site courses
  • Information and recruiting events at companies,
    military bases, etc.
  • Sponsorship arrangements with educational
    organizations
  • Articulation agreements to attract students
    seeking to earn progressively higher degrees
    (e.g. Associates to Bachelors)

69
Successes to Date
  • New contracts (past quarter)
  • Computer Sciences Corporation
  • EDS
  • Navy Auditor General
  • UPS
  • Corporate Sponsors, over 80 companies including

70
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71
Technology Overview
  • Kevin OReagan
  • Vice President and
  • Chief Technology Officer

72
Agenda
  • Enterprise campus technology
  • ONLINE technology
  • Technology security

73
Enterprise Technology
74
Enterprise Technology Highlights
  • Scalable - extremely cost effective
  • New campuses
  • Bandwidth very expandable
  • Reliable
  • High performance
  • Secure
  • Full support

75
Enterprise Technology Providers
IBM
76
Campus Technology
77
Campus Technology Highlights
  • Proven, cost effective, cookie-cutter model
  • Custom-built labs to support educational
    objectives
  • Standard software images for reliability
    support
  • Enterprise standards, local support

78
ONLINE Technology
  • Technology supports two course content delivery
    and student participation models
  • Synchronous (realtime)
  • Asynchronous (anytime)
  • Minimal technical requirements for student
  • Extremely competitive with other universities
    ONLINE course offerings

79
Synchronous Technology Providers
80
Synchronous Technology Highlights
  • Real-time
  • Interactive
  • Collaborative
  • Dynamic
  • Archive capability
  • Teaching stations
  • Tech support

81
Asynchronous Technology Providers
82
Asynchronous Highlights
  • Proven technology partners
  • Combination of in-house outsourced offerings
  • Multiple suppliers
  • Rapid scalability
  • Convenience for students
  • Leverage ONLINE infrastructure
  • Tech support

83
Technology Security
  • Critical requirement
  • Stringent security policy
  • Security methods
  • Account-ID, password
  • Encryption of sensitive data
  • SSL (Secure Socket Layer)
  • Enterprise firewall protection
  • Private IP
  • Enterprise anti-virus

84
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85
Strayer ONLINE
  • J. A. Anderson, Sr.
  • ONLINE Academic Dean

86
Agenda
  • A network of learning opportunities
  • Synchronous courses
  • Asynchronous courses

87
A Network of Learning Opportunities
  • Traditional, fixed-facility locations
  • An expanding number of locations convenient to
    the working adult
  • ONLINE synchronous courses
  • Live, scheduled classes supported by individual
    course web sites
  • ONLINE asynchronous courses
  • Weekly instructional units supported by
    individual course web sites

88
ONLINE Synchronous Courses
  • Built around scheduled, live class sessions
    real-time spontaneous interaction between
    instructor and students
  • Instructor audio broadcast
  • Class chat discussion
  • Breakout group chat discussion
  • Final exams proctored

89
ONLINE Synchronous Courses
  • Each course has supporting static web pages
  • Students use a single university userID/password
  • Web pages provide
  • Content items--lecture slides/ notes, external
    links, syllabus, assignments
  • Communication tools-- email, announcements,
    group chat rooms, discussion forums
  • Utilities--file upload, grade book, online testing

90
ONLINE Synchronous Courses
  • Students log in to a course lobby to access live
    events (class) or view class archives
  • Students can check their PC for connectivity to
    class
  • Classes are presented using slides, free-hand
    white board, pop-up web pages, and images
    projected from the desktop
  • Instructors communicate with audio and chat
    students respond in chat
  • All class activities are archived

91
ONLINE Asynchronous Courses
  • Weekly instructional units
  • Students and instructors interact asynchronously
  • Final exams proctored

92
ONLINE Asynchronous Courses
  • Each course has supporting pages constructed into
    weekly units
  • Supporting pages provide
  • Content items--recorded lectures, graphics,
    external links, syllabus, assignments, audio
    supplements
  • Communication tools--email, announcements, group
    chat rooms, discussion forums, journal
  • Utilities--file upload, grade book, online
    testing, chat office hours

93
ONLINE Asynchronous Courses
  • Each weekly unit contains several activities for
    students to complete or participate in
  • Recorded audio/graphics lecture
  • Readings/ links to web resources
  • Discussion board dialogue
  • Quiz/ problem sets/ projects

94
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95
Financial Overview
  • Mark Brown
  • Senior Vice President and
  • Chief Financial Officer

96
Agenda
  • Q3 Financial Highlights
  • The Strayer PL
  • Bad Debt/DSO
  • Shares Outstanding/EPS
  • New Campuses
  • Capital Expenditures
  • Q4 and 2002 Guidance

All forward looking information is subject to
significant risks and contingencies. See Strayer
Education SEC filings for additional information.
97
Financial Highlights - Third Quarter
(amounts in 000s, except per share)
  • For the Three Months Ended
  • September 30,
  • 2000 2001 change
  • Revenues 14,691 18,222 24.0
  • Income from
  • operations 2,191 2,744 25.2
  • Operating margin 14.9 15.1
  • Investment other
  • income 1,227 548 (55.3)
  • Fully diluted per
  • share 0.14 0.14 2.3

98
Financial Highlights - Nine Months
(amounts in 000s, except per share)
  • For the Nine Months Ended
  • September 30,
  • 2000 2001 change
  • Revenues 56,144 65,592 17.0
  • Income from
  • operations 21,047 23,465 11.5
  • Operating margin 37.5 35.7
  • Investment other
  • income 3,241 3,407 5.1
  • Fully diluted per
  • share 0.96 1.10 15.6

99
The Strayer PL
  • Revenue
  • Instructional and educational
  • Selling and promotional
  • General and administrative
  • Investment and other income
  • Income tax

100
The Strayer PL
  • Revenue
  • Instructional and educational
  • Selling and promotional
  • General and administrative
  • Investment and other income
  • Income tax
  • Tuition
  • Fees
  • ELP Income

101
The Strayer PL
  • Revenue
  • Instructional and educational
  • Selling and promotional
  • General and administrative
  • Investment and other income
  • Income tax
  • Deans
  • Professors
  • Academic Assistants
  • Facilities
  • Equipment

102
The Strayer PL
  • Revenue
  • Instructional and educational
  • Selling and promotional
  • General and administrative
  • Investment and other income
  • Income tax
  • Advertising
  • Campus Managers
  • Admissions
  • Marketing Dept.

103
The Strayer PL
  • Revenue
  • Instructional and educational
  • Selling and promotional
  • General and administrative
  • Investment and other income
  • Income tax
  • Campus Student Services
  • Bad Debt
  • Corporate HQ

104
The Strayer PL
  • Revenue
  • Instructional and educational
  • Selling and promotional
  • General and administrative
  • Investment and other income
  • Income tax
  • Mostly Interest

105
The Strayer PL
  • Revenue
  • Instructional and educational
  • Selling and promotional
  • General and administrative
  • Investment and other income
  • Income tax
  • 39 effective rate

106
Bad Debt
107
DSOs
108
2001 Shares Outstanding/EPS
109
New Campuses
A new campus is typically profitable after 5-6
quarters of operation
2002 Impact of 3 New Campuses (amounts in
millions, except enrollment data)
Student Quarters 375 Revenue 0.4 Instructional
Staff Cost (0.8) Marketing (1.3) Facilities
and Other (1.0) Operating Loss (2.7)
110
2002 Estimated Capital Expenditures
111
Outlook for Q4 and FY 2002
  • Q4 2001
  • 0.43 to 0.45 fully diluted EPS
  • FY 2001
  • Upper end of 1.50-1.55 range
  • FY 2002
  • 108 -112 million revenue
  • 34 - 35 operating margin
  • 1.71 to 1.75 fully diluted EPS

112
Operating Margin
  • Operating Margins are expected to be lower in the
    first half of 2002 vs. 2001
  • Impact of 3 campuses added in 2001 which are not
    yet at breakeven
  • Investment in management team and admissions
    staff did not begin until Q2 2001
  • Versus 2001, Operating Margins should improve in
    the second half of the year
  • New 2001 campuses begin to provide lift
  • Begin to leverage investment in management and
    infrastructure

113
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114
Summary
  • Robert S. Silberman
  • President and
  • Chief Executive Officer

115
Strayer Growth Strategies
  • OBJECTIVE Stabilize shrinkage in mature campuses
    while maintaining high academic standards
  • UPDATE
  • Mature campus growth
  • Q2 2
  • Q3 4
  • Q4 2
  • Middle States successful reaccredidation

116
Strayer Growth Strategies
  • OBJECTIVE Accelerate rate of growth of new
    campuses to 2-3 per year
  • UPDATE
  • 3 campuses opened n 2001
  • 2 Virginia
  • 1 Maryland
  • Application made to North Carolina for 2002

117
Strayer Growth Strategies
  • OBJECTIVE Expand ONLINE
  • UPDATE
  • ONLINE growth
  • Q2 75
  • Q3 102
  • Q4 80
  • Asynchronous rollout

118
Strayer Growth Strategies
  • OBJECTIVE Increase Corporate and Institutional
    Alliances
  • UPDATE
  • 4 additional corporations/institutions added in
    Q3
  • Corporate direct reimbursements have maintained
    20 share of revenue, as revenue growth
    accelerates

119
Strayer Growth Strategies
  • OBJECTIVE Continue to be a leader in serving
    International students
  • UPDATE
  • Strong growth in ONLINE participation
  • Expect flat growth in F-1 student participation

120
Strayer Growth Strategies
  • OBJECTIVE Look selectively at potential
    acquisitions
  • UPDATE
  • Maintained internal focus during first six months
  • Will be more active in latter stages of the
    planning cycle

121
Investment Thesis
  • Strong, growing, resilient industry
  • Excellent platform
  • High sustainable operating margins
  • No debt
  • Focused on most attractive market segment
  • Committed, dedicated management team

122
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