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New York Quality Alliance Pay forPerformance Physician Alliance

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Title: New York Quality Alliance Pay forPerformance Physician Alliance


1
New York State Demonstration Grant Pay for
Performance The New York Quality
Alliance Performance Measurement to Drive
Quality of Care
NY Chapter of the American College of Physicians
and the Physician Alliance
2
Presentation Outline
  • Health Care Quality The Case for Change
  • Pay for Performance as a Driver for Change
  • New York State Department of Health Demonstration
    Projects
  • New York Quality Alliance (NYQA)
  • Physician Alliance (PA)
  • Chartered Value Exchanges The Next Wave

3
Learning Objectives
  • The physician will understand the extent of
    concerns about the quality, cost availability
    of health care services in the US.
  • The physician will become familiar with national
    organizations addressing health care quality and
    learn about standards for development and use of
    performance (quality) measures The physician
    will understand the potential benefits and
    limitations of performance measurement and
    pay-for-performance programs.
  • The physician will learn about the New York
    State Department of Health P4P projects and be
    able to define the terms New York Quality
    Alliance (NYQA) and the Physician Alliance (PA).
  • The physician will understand Chartered Value
    Exchanges and the four cornerstones of value
    driven health care.    
  • The physician will understand the specifics
    regarding the NYQA/PA and their role within
    the NYDOH Grant.
  • The physician will be educated regarding the 10
    HEIDIS measures that will be utilized in the
    NYSDOH P4P Grant including their specifications.
  • The physicians will be provided information
    regarding best practice guidelines for the
    selected measures including, where available,
    tools to facilitate provision of efficient
    effective care, complete documentation and
    accurate billing. 

4
  • The Need to Change

5
Why The Status Quo is Not Acceptable
  • Costs continue to rise
  • Over 47 million citizens are without insurance
  • No clear association between spending and quality
  • Perception that current payment methodologies are
    misaligned- pay the same for care regardless of
    the quality of care provided. Pay for Performance
    (performance based reimbursement) programs are
    designed to align incentives

6
The Needs Of The Uninsured Are Not Being Met
  • Declines in health insurance coverage have been
    recorded in all but four years since 1994.
  • 1994 36.5 million nonelderly individuals were
    uninsured
  • 2006 46.5 million nonelderly individuals were
    uninsured
  • In spite of substantial growth of the Medicaid
    population
  • 83 of uninsured are from working families
  • Additional cost of the uninsured over 100
    billion annually
  • Worse health outcomes for the uninsured
  • 25 increase in mortality
  • Cancer diagnosed in later stages
  • Use of ER for routine care

Sources Agency for Healthcare Quality and
Research American College of Physicians,
Employee Benefit Research Institute
7
2005 16.0
19294
Source CMS
8
Source Congressional Budget Office report, The
Long-Term Outlook for Health Care Spending, Nov.
13, 2007
9
Health care outstrips inflation
Source Kaiser Family Foundation (2005)
10
(No Transcript)
11
(No Transcript)
12
Average 54.9
Source McGlynn, et. al., The quality of health
care delivered to adults in the United States, N
Engl J Med 2003 3482635-45
13
National Health Care Spending 2005
  • 2 trillion (6,697 per capita)
  • Growth higher than inflation for decades
  • 6.9 increase from 2004
  • 16.0 of GDP
  • Highest in the world
  • Other developed countries 8-12
  • 7th largest economy in the world
  • Medicare 408 billion
  • Medicaid 291 billion

Figures in actual dollars. Data from CMS
14
The Future
  • Health Care spending in 2016
  • 4.1 trillion
  • 20 of GDP
  • Annual rate of increase 6.5-7.0
  • Estimate based on projection of current trends
  • Assumes
  • optimistic economic projections
  • conservative spending projections
  • no change in fundamental structure of the system
  • Medicare will grow 7.5-9.0 annually
  • Unknown cost of new technologies and standards of
    practice
  • Implantable defibrillators
  • Apo-A1 Milano
  • 64-slice CT scanners for cardiac disease

Data from CMS reported in Poisal, JA. et. al.,
Health Spending Projections Through 2015, Health
Affairs web exclusive Feb 21, 2007
15
The New Vision
  • The Value Equation
  • Are we currently getting value?
  • Medicare spending 50 in the last year of life
  • Many studies more Medicare spending does not
    prolong life, improve quality of life or result
    in higher quality of care
  • US ranks low vs. other countries in commonly
    accepted measures of health care quality and
    efficiency

16
The Future is Here
  • Clearly, the focus of the health care debate is
    moving toward demanding efficient and effective
    care and only paying when such care is provided.
    Quality measurement is embraced as fundamental
    to quality improvement and increasingly Pay for
    Performance is being investigated and implemented
    in multiple forms.

17
The Field of Quality Measurement Reporting is
Getting Crowded
  • National Committee for Quality Assurance (NCQA)
  • -- Founded 1990 to ensure quality of care to
    health plan members, develops Health
    Effectiveness Data Information Set (HEDIS)
    measures
  • -- www.ncqa.org
  • New York Quality Assurance Reporting Requirements
    (QARR)
  • NYS Department of Health (NYSDOH) collects QARR
    measures from all NY managed care plans health
    plans, based on HEDIS since 1996
  • www.nyhealth.gov/health_care/managed_care/reports/
  • National Quality Forum (NQF)
  • -- Created in 1999 to develop a national
    strategy for health care quality measurement and
    reporting.
  • -- A not-for-profit, public-private,
    membership organization with broad participation
    from all sectors of the health care system
    including consumers
  • -- www.qualityforum.org/about/

18
Quality Measurement Reporting
  • Institute of Medicine Reports
  • To Err is Human, 2000 www.iom.edu/?id12735
  • Crossing the Quality Chasm, 2001
    www.iom.edu/?id12736
  • AMA Physician Consortium for Performance
    Improvement
  • -- Established 2000 to develop performance
    measures for physicians from evidence-based
    clinical guidelines for select clinical
    conditions
  • -- Broad representation from the house
    of medicine with AHRQ and the Center for
    Medicaid and Medicare Services (CMS)
  • -- www.ama-assn.org/ama/pub/category/294
    6.html
  • Hospital Quality Alliance (HQA)
  • Established 2002 to make information about
    hospital performance accessible to the public and
    to encouraging efforts to improve quality
  • www.hospitalqualityalliance.org
    www.HospitalCompare.hhs.gov

19
Quality Measurement Reporting
  • AQA Alliance
  • In 2004 medical specialty societies, insurance
    plans and the Agency for Healthcare Research and
    Quality (AHRQ), joined to determine how to most
    effectively and efficiently improve performance
    measurement, data aggregation, and reporting in
    the ambulatory care setting
  • Originally known as the Ambulatory Care Quality
    Alliance
  • www.aqaalliance.org/
  • Quality Alliance Steering Committee (QASC)
  • Established in 2006 to develop an overall
    framework for the effective use of standard
    health care quality and cost measures nationwide
  • www.brookings.edu/projects/qasc.aspx

20
Quality Measurement Reporting
  • Value Driven Health Care Initiative
  • Established 2006 by executive order
  • Four cornerstones interoperable health
    information technology measure and publish
    quality information measure and publish price
    information promote quality and efficiency of
    care.
  • Certified Value Exchanges (CVE) local and
    regional multi-stakeholder collaborative
    organizations working to improve quality and
    value in health care by measuring the performance
    of local health care providers and reporting
    these findings publicly.
  • NYQA designated one of 14 nationally recognized
    CVEs
  • www.hhs.gov/valuedriven/index.html
  • 64-slice CT scanners for cardiac disease

21
  • Pay For Performance

22
Pay For Performance
  • Pay-for-performance programs are growing, but
    there is little evidence on their effectiveness
    or of their potential unintended consequences and
    effects on the patient-physician relationship.
  • Pay-for-performance has the potential to help
    improve the quality of care if it can be aligned
    with the goals of medical professionalism.
  • Annals Int Med 2007146792-794

23
Pay For -Performance
  • It is no longer enough to take good care of the
    patient in front of you. To improve results, we
    must find ways to help patients who do not come
    to the office regularly. Keeping track of all
    this data requires a whole new set of skills and
    resources this is new work, it costs time and
    money and it has to be compensated.
  • Dr Janet (Jessie) Sullivan, Chief Medical Officer
    of Hudson Health Plan)

24
PROFESSIONAL ISSUES Pay-for-performance programs
stir debate Ethics Forum. Nov. 6, 2006.
25
Examples of P4P Initiatives
  • CMS
  • Hospital Core Measures
  • PQRI
  • Ambulatory Core Measures
  • NY State
  • NYQA Grant and other similar pilots
  • Commercial and Medicaid Health Plans in NY
  • Purchaser/Employer
  • Bridges to Excellence

26
Pay For Performance Issues To Consider
  • Measures
  • Data collection
  • Data validation/reconciliation
  • Reports
  • Impact on care and cost, desired and otherwise

27
Measures
  • Ideal Measures
  • Valid
  • Evidence based
  • Reliable
  • Identify real differences in provider quality
  • Must be risk adjusted
  • Actionable
  • Measure what is intended
  • No unintended consequences
  • Measures should be Feasible

28
Measure Collection
  • Types of Measures
  • Process
  • Outcomes
  • Structural
  • Data sources
  • Administrative/claims and billing data
  • Medical Record Abstraction
  • Electronic clinical data EHR, registries, RHIOS
  • Hybrid combinations
  • Data reconciliation
  • Opportunities to review and correct errors prior
    to publication
  • Discrepancies between data sources
  • Missing Data
  • Transcription and coding errors

29
Reports
  • Attribution issues
  • Whose patient is it?
  • Reports for group vs. individual
  • Small numbers
  • Samples too small for valid conclusions
  • Report timeliness
  • Time for claims to be filed and processed
  • Time for abstraction, aggregation, processing
    data
  • Report actionable
  • Identified vs de-identified data
  • Current but incomplete vs. complete but
    out-of-date

30
Potential Benefits
  • System
  • Reduce costs and improve quality
  • underuse, overuse, misuse
  • Physician
  • Economic
  • Quality of Care
  • Preparing for the Future

31
Ethical Concerns
  • Inequitable impact
  • Inefficient use of resources and tendency to
    focus on efficiency (cost) not other facets of
    quality
  • Unreliable (therefore unfair) measures
  • Concern that Pay for performance is
    deprofessionalizing
  • Matthew Wynia, MD, MPH
  • Institute for Ethics at the American Medical
    Association

32
Inequitable impact
  • Physician
  • Large practices with HIT will win
  • Those already doing well will win
  • Patient
  • Non-adherent patients will be shunned
  • Minorities/elderly/immigrants will be shunned

33
P4P Aimed At Hitting Target Performance Level
Might Be Counterproductive
Organizations in this area have little hope of
gaining the bonus
Organizations in this area have an incentive to
improve
Organizations in this area will get the bonus
with no additional work
Quality
P4P Target
34
Will the Vulnerable be Neglected?
  • Some evidence from public reporting
  • Pt transfers to Cleveland Clinic from NY
    increased 31 after public reporting on CABG,
    sicker patients more likely to be sent. (Omoigui
    1996)
  • 59 of internists in PA say harder to find
    surgeon for high risk patients after public
    reporting (Schneider 1996)
  • Such programs could also result in the
    de-selection of patients, playing to the
    measures rather than focusing on the patient as
    a whole..
  • Annals Int Med 2007146792-794

35
What do physicians say?
  • Dr. Brook correctly states that the use of
    physician-specific outcome data would radically
    change how we practice medicine. Based on his
    system, I would assess each patient's risk. If it
    differed dramatically from the "sickness" scale
    that he proposes, I would consider asking the
    patient to seek care elsewhere.
  • Stephen Clement, MD, Annals of Intern Med 1994
  • If my pay depended on A1c values, I have 10-15
    patients whom I would have to fire. The poor,
    unmotivated, obese and noncompliant would all
    have to find new physicians.
  • Physician in a 2006 survey on P4P
  • 39 of physicians in this study were willing to
    discharge hypothetical patients who were
    nonadherent or questioned the physicians
    decision-making.
  • Farber et al. JGIM 2007

36
Inefficient Use of Resources
  • Documentation (rather than quality) improves
  • Inappropriate emphasis on whats measured
  • Little more for lots more work not enough to
    offset costs of measurement
  • Incentives based on a handful of measures of
    quality may encourage physicians to focus their
    efforts on improving quality in the areas
    targeted by the programs, neglecting other
    important aspects of care (Epstein et al. 2004)

37
Unfair Measures Reliability
  • Importance of data aggregation
  • The largest participating plan in the IHA
    program has about 1.4 million members, less than
    23 of the entire 6.2 million population. Even a
    plan of this size using its own data often lacks
    sufficient sample size to allow for statistical
    reliability. (Integrated Healthcare
    Association, 2006)

38
Unfair Measures Data Reliability
  • Assigning responsibility (attribution)
  • Medicare beneficiaries see a median of 2 PCPs and
    5 specialists working in 4 different practices
    per year
  • 35 of patients visits are with their assigned
    physicians
  • 33 change PCP each year
  • A PCPs assigned patients are only 39 of the
    Medicare patients they see
  • (Pham et al. 2007)

39
Unfair Measures Data Reliability
  • Not enough patients per practice for reliable
    results year to year
  • Among 232 PCPs, 4 of the variance of their
    diabetic patients outcomes was attributable to
    physician practice patterns
  • Reliability of measures never better than 0.40
  • Would need gt100 diabetic patients to get
    reliability of 0.80
  • Outliers could dramatically improve performance
    by dropping 1-3 patients
  • Hofer 1999

40
Impact on the Profession of Medicine
  • Doctors shouldnt be motivated by greed
  • P4P programs insinuate that the existing moral
    and social incentives for providing excellent
    care are not sufficient that financial
    incentives will succeed where the clinicians
    professional character failed. (Satin,
    2006)i.e., If they work it would be
    embarrassing.
  • Increasing external incentives reduces internal
    motivation so the worst problem with P4P would
    be if you ended up with a system where doctors
    only did anything because they were paid for it
    and had lost their professional ethos. Martin
    Rowland, NHS (Health Affairs interview, Sept 2006)

41
A Possible Path to TakeNew York State
Department of Health Demonstration Grant
42
New York State Demonstration P4P Grant
  • The legislative intent of the demonstration
    project is to promote the development of pay-for
    performance programs, involving multiple payers
    that achieve increased quality and cost
    effectiveness.
  • The legislation extended authority to the
    Commissioner of Health to
  • A. Convene a workgroup to delineate the
    ambulatory and inpatient measures of performance
    to be used in the demonstration programs
  • B. Oversee a grant program which will provide
    funding to purchaser and provider coalitions to
    establish regional pay-for-performance programs

43
The Process
  • The NYS DOH Commissioners Workgroup convened in
    July 2005 . The workgroup consisted of
    representatives from managed care plans,
    hospitals, statewide and regional provider
    associations, payers, labor unions, and
    consumers.
  • Charged with seeking consensus on the inpatient
    and ambulatory measures to be included in the
    pay-for-performance demonstrations, the workgroup
    met on four occasions between July and December
    2005.
  • In May 2006 DOH issued a RFP making 9.5 million
    available to support demonstration projects for a
    period of two years.
  • The workgroup agreed to begin with administrative
    data, but acknowledged that this was just a first
    step and over the long run administrative data
    needed to be replaced with outcome data.

44
Elements of The Demonstration Grant
  • To study and test incentive programs, including
    performance-based payments to physicians,
    hospitals and clinics that provide high-quality
    care to their patients.
  • The state funding will pay project costs and help
    fund rewards to providers.
  • Participating health plans will select the
    incentive structure they use, but typical
    incentives include bonuses or increases in
    reimbursement rates provided to physicians,
    hospitals and clinics based on their performance
    meeting various measures of quality.

45
  • The projects are part of the State Health
    Departments efforts to encourage providers and
    insurers to work collaboratively to improve the
    quality of care that is delivered in New York
    State.
  • State Health Commissioner Richard F. Daines, M.D.
    said Evidence-based care that improves
    patients ability to live healthier, productive
    lives is crucial to reforming our health care
    system and reducing health care costs. This is an
    area where the public and private sectors can
    work together to foster change.

46
The Four State Demonstration Projects
  • Independent Health Association Inc. (Buffalo)
  • Taconic Health Information Network and Community
    Regional (THINC RHIO) in Hudson Valley Region)
  • Montefiore Medical Center (Bronx)
  • New York Health Plan Association (NYHPA)
  • This project is a statewide
    collaboration involving 12 health plans Aetna,
    Affinity, CDPHP, Elderplan, GHI HMO, HealthNet,
    HealthNow, HIP, Hudson Health Plan, Independent
    Health Association, MVP, and Oxford. HPA will
    partner with physician, business and consumer
    groups, Capital District hospitals and RHIOs .

47
  • New York Health Plan Association (NYHPA)
    Demonstration Grant

48
NYHPA Demonstration Grant Overview
  • Goal
  • Collaborators
  • Structure
  • Clinical Measures
  • Data Collection/Management/Validation
  • Timelines
  • Physician Reports
  • Incentives

49
NYHPA Demonstration Grant Goals
  • Project is to promote patient safety and quality
    of care through the development of
    pay-for-performance programs in New York State.
  • A two year demonstration Project.
  • Brings all the stakeholders together Patients,
    Physicians and Health Plans, and consumer
    advocates.
  • Develop policies and procedures for long lasting
    P4P programs in New York.
  • Develop a mechanism to have ongoing Dialogue with
    the Health Plans

50
Grant Elements
  • The New York State Health Plan Association
    through the grant has created the New York
    Quality Alliance (NYQA), which is a
    multi-stakeholder collaborative partnership that
    will guide the adoption and use of evidence based
    measures to measure, report and drive
    improvements.
  • The reports generated under the guidance of NYQA
    will be used in pay for performance programs
    initiated by the Health Plans so that physicians
    will be financially rewarded that have good
    patient outcomes.

51
Grant Elements
  • Standardized set of measures for all
    participating Health Plans, so a physician
    collects one data set.
  • Establish one set of goals to reach a financial
    incentive (Because of anti-trust concerns, the
    amount of the financial incentives for each
    indicator will be established by the individual
    health plan.)
  • Data Collection will be administrative billing
    data.
  • Subcontract with NYACP to educate physicians
    regarding the Demonstration Grant and to support
    development of and staff the Physician Alliance

52
Clinical Measures
  • The project will use tested and familiar
    HEDIS/QARR measures to simplify data collection
    only administrative (claims) data will be used.
  • Preventive Care Domain (womens services)
  • Breast Care Screening
  • Chlamydia Screening
  • Cervical Cancer
  • Heart Disease Domain
  • Persistence of Beta-blocker therapy post MI
  • Diabetes Domain
  • HbA1C Testing
  • Lipid Measurement
  • Urine Protein Screening
  • Eye Exam in Diabetics
  • Appropriate Antibiotic Use (pediatric)
  • Appropriate Treatment for Children with Upper
    Respiratory Infection (URI)
  • Appropriate Testing for Children with Pharyngitis

53
Time Line For NYDOH Grant
  • 2007 will be the baseline year a baseline report
    will be distributed toward the end of 2008.
    (Dont wait until then to start!)
  • 2008 will be the measurement year. Thats now,
    the clock is ticking.
  • The data collection will consist of health plan
    administrative data that will be supplemented
    with an adjusted medical record factor, such as
    the hybrid claims adjustment factor utilized by
    the Massachusetts's Health Quality Partner (
    MHQP).

54
Grant Incentives
  • Grant funding is available due to matching funds
    being provided by payers participating in the
    demonstration project and the DOH.
  • The Health Plans have committed 8,740,968 in
    potential incentives.
  • The NYS Department of Health have awarded
    1,379,278 in matching incentives.

55
Grant Incentives
  • All Plans will collect data on all 10 measures
  • All plans will utilize the same report for
    determining performance payment
  • The determination for achieving payment will vary
    from plan to plan

56
Bonus Payments
  • Health plan specific payments are within the
    control of the plans due to
  • ANTITRUST concerns

57
  • New York Quality Alliance
  • multi-stakeholder collaborative partnership
    created within the Grant that will guide the
    adoption and use of evidence based measures to
  • Measure
  • Report
  • Drive improvements.

58
NYQA Collaborators
  • PROVIDER GROUPS
  • NY Chapter of the American College of Physicians
  • NYS Academy of Family Physicians
  • Medical Society of the State of NY
  • NY Medical Group Mgmt. Association
  • Hudson Headwaters Health Network
  • Institute for Urban Family Health
  • Community Health Care Association of NYS
  • CONSUMER GROUPS
  • American Heart Association
  • Niagara Health Quality Coalition
  • NY Diabetes Coalition
  • Center for Medical Consumers
  • BUSINESS
  • Business Council of NYS
  • New York Business Group on Health
  • HEALTH PLANS
  • Aetna
  • Affinity Health Plan
  • CDPHP
  • Elderplan
  • GHI HMO
  • Health Net
  • HealthNow NY
  • HIP of New York
  • Hudson Health Plan
  • Independent Health
  • MVP Health Care
  • Oxford Health Plans

59
NYQA Work Group Structure and Function
  • A work in progress
  • Workgroups
  • Governance
  • Data Management
  • Project Evaluation
  • Operations
  • Legal
  • Physician Alliance

60
NYQA Structure and Function
  • Governance Workgroup
  • Develop general operating rules for the NYQA
  • Synthesize the materials and produce general
    operating principles until a formal structure is
    in place
  • Develop a mission statement and framework to
    allow the project to meet the grant deliverables
    and ensure an open and transparent process
  • Development of a permanent structure (i.e.
    bylaws, tax status) that will enable to NYQA to
    continue beyond the DOH grant funded component

61
NYQA Structure and Function
  • Data Management Workgroup
  • Review the responses to the Request for
    Information from potential data mangers and
    assist in the selection of a NYQA project vendor
  • Responsible for issues related to the data inputs
    and outputs as well as issues related to
    performance benchmarking, inpatient measurement
    and reporting for the AMI project component and
    development of a matching funds allocation
    methodology

62
NYQA Structure and Function
  • Project Evaluation Workgroup
  • Develop the questions to be addressed to the
    project evaluator.
  • Develop the desired framework for the project
    evaluation and will work to define the
    deliverables from the evaluator that will form
    the contract.
  • Monitor the evaluation progress and assist with
    the ongoing evaluation data collection and
    analysis.

63
NYQA Structure and Function
  • Operations Workgroup
  • Responsible for vetting project component issues,
    not addressed by the other workgroups that will
    need to be addressed by the voting members of the
    NYQA
  • Legal Workgroup
  • Develop standard Business Associate Agreements
    and Data Use Agreements.

64
NYQA Physician Alliance
  • Structure and Membership
  • Formed in 2007, the Physician Alliance,
    spearheaded by the New York Chapter of the
    American College of Physicians consists of a
    diverse geographically dispersed group of primary
    care physician organizations across New York
    State.
  • The Alliance membership is composed of nine
    physician representatives from the American
    College of Obstetrics and Gynecology, the
    American Academy of Pediatrics, New York Chapter
    American College of Physicians (Internal
    Medicine), the New York Chapter of the American
    Academy of Family Physicians and the Medical
    Society of the State of New York.

65
NYQA Physician Alliance
  • Goals of Physician Alliance
  • Short term, the PA is committed to working
    jointly with the NYQA to develop fair and
    reasonable practices of data collection and
    scoring standards for the P4P demonstration
    project, funded by New York State over the next
    two years.
  • The long range goal of the PA will be to work
    with the NYQA and other entities to develop fair,
    reasonable and SUSTAINABLE policies and
    procedures for quality improvement truly impact
    patient care and safety in a cost effective
    fashion.

66
NYQA Physician Alliance
  • Responsibilities of Physician Alliance
  • Define and promote the use of nationally
    recognized best practices for the 10 selected
    clinical measures adopted from the National
    Committee for Quality Assurance Health Plan
    Employer Data and Information Set (NCQA/ HEDIS)
    that the health plans have all agreed upon to
    measure and report

67
NYQA Physician Alliance
  • Responsibilities (CONTINUED)
  • Develop the core curriculum for NYQA and with
    NYACP provide education for Primary care
    physicians.
  • The core curriculum will include the description
    of the P4P Grant, NYQA and the PA, best practice
    materials and administrative specifications. The
    training will involve web-based materials,
    performance improvement tools and checklists that
    will allow practices the ability to evaluate
    themselves. The educational materials will be
    available on the web, CD and in traditional
    lectures modalities.

68
NYQA Physician Alliance
  • Responsibilities (CONTINUED
  • Represent clinicians interest in the development
    of the data collection methodology, measurement
    benchmarking, measurement reports and project
    evaluation
  • Provide input to the NYQA on proposed data
    collection methodology and aggregation standards
  • Provide input to the NYQA on the adjustment
    factor to be employed for selected HEDIS
    measures
  • Identify process improvement activities, develop
    checklists to facilitate implementation of best
    practices and develop corrective action plans to
    assist clinicians with measurement improvement

69
NYQA Physician Alliance
  • Responsibilities (CONTINUED
  • Work with the NYQA to develop fair, reasonable
    and sustainable policies and procedures for
    quality improvement designed to impact patient
    care and safety in a cost efficient fashion.
  • Education to Improve coding/compliance so that
    the correct information can be obtained form
    billing data.
  • Development of tools to document compliance
  • Conduct 30 total presentations (10 hospital Grand
    Rounds and 20 conferences, meetings or other
    educational events).

70
Clinical Measures
  • The project will use tested and familiar
    HEDIS/QARR measures to simplify data collection
    only administrative (claims) data will be used.
  • Preventive Care Domain (womens services)
  • Breast Care Screening
  • Chlamydia Screening
  • Cervical Cancer
  • Heart Disease Domain
  • Persistence of Beta-blocker therapy post MI
  • Diabetes Domain
  • HbA1C Testing
  • Lipid Measurement
  • Urine Protein Screening
  • Eye Exam in Diabetics
  • Appropriate Antibiotic Use (pediatric)
  • Appropriate Treatment for Children with Upper
    Respiratory Infection (URI)
  • Appropriate Testing for Children with Pharyngitis

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Preventive Health(Indicators for Women)
  • Chlamydia screening Women 1625 years as of
    December 31 of the measurement year who were
    identified as being sexually active and had at
    least one Chlamydia test
  • Cervical Cancer Women 2164 years of age who
    received one or more Pap tests to screen for
    cervical cancer as of December 31 of the
    measurement year.
  • Breast Care Screening Women 4269 years as of
    December 31 of the measurement year who have had
    a mammogram to screen for breast cancer during
    the measurement year and the year prior to the
    measurement year

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Indicators for Heart Disease
  • Persistence of Beta-blocker Therapy After a Heart
    Attack
  • The percentage of members 18 years of age and
    older during the measurement year who were
    hospitalized and discharged alive from July 1 of
    the year prior to the measurement year to June 30
    of the measurement year with a diagnosis of acute
    myocardial infarction and who received persistent
    beta-blocker treatment for six months (180 days)
    after discharge as evidenced by pharmacy claims
    data (prescriptions filled.)

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Indicators for Diabetes
  • (For members aged 18-75 identified with diabetes
    based on an encounter during the measurement
    year with either ICD-9 diagnosis codes 250.xx,
    357.2, 362.0x, 366.41, 648.0x or DRG 294,295)
  • HbA1C TestingOne A1C test as of December 31st of
    the reporting year evidenced by CPT code 83036
    or 83037 or CPT Category II Code 3044F, 3045F,
    3046F or 3047F or LOINC code 4548-4, 4549-2 or
    17856-6.
  • Lipid MeasurementOne LDL-C test as of December
    31st of the reporting year as evidenced by CPT
    codes 80061,83700, 83701, 83704, 83716 0r 83721
    or, CPT Category II code 3084F, 3049F or 3050F
    or, LOINC 2089-1,12773-8, 13457-7, 18261-8,
    18262-6, 22748-8, 24331-1 or 39469-2.
  • Nephropathy Screening One nephropathy
    (microalbumin) test as of December 31st of the
    reporting year as evidenced by listed CPT, CPT
    Cat II, or LOINC codes or, evidence of
    nephropathy indicated by a positive macroalbumin
    test confirmed by automated laboratory result
    data or evidence of ACE inhibitor/ARB treatment
    or treatment for nephropathy indicated by listed
    CPT, CPT cat II, HCPCS, ICD-9, UB Revenue, or DRG
    codes.
  • Eye Exam in Diabetics A retinal or dilated eye
    exam by an eye care professional as of December
    31st of the reporting year or a negative retinal
    exam by an eye care professional in the prior
    year.

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Indicators for Children
  • Appropriate Treatment for Children with Upper
    Respiratory Infection (URI)The percentage of
    children 3 months 18 years of age who had an
    encounter with a diagnosis of acute upper
    respiratory infection (ICD9-CM code 460 or 465)
    and who were not dispensed an antibiotic for the
    episode. Children with a listed competing
    diagnosis or who received antibiotics in the
    prior 30 days are excluded.
  • Appropriate Testing for Children with Pharyngitis
    Percentage of children 2-18 years of age who
    had an encounter with only a diagnosis of
    pharyngitis (ICD-9-CM codes 462, 463 or 034.0),
    who were dispensed an antibiotic and who
    received a group A streptococcus test for the
    episode evidenced by listed CPT or LOINC codes.
    Children who received antibiotics in the prior 30
    days are excluded.

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Data Collection, Management and Validation
  • A Data Manager (vendor) will aggregate and
    analyze the participating health plan claims and
    lab information and create measurement reports.
    The data from all NYS P4P Demonstration projects
    will be forwarded to IPRO for analysis.
  • Public Reporting is not a component of this
    demonstration project
  • The Physician Alliance will be involved in all
    aspects of data collection, management and
    appeals process.

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How to Succeed with Performance Measures
  • 1 Designate an office Quality Manager,
  • --someone to be responsible for performance
    measurement
  • 2 Bill all services provided
  • 3 Code accurately and completely
  • -- review encounter forms to be sure that codes
    used will count.
  • -- verify with your billing company that
    correct codes are billed.
  • 4 Request current actionable reports from
    plans and review baseline NYQA report
  • -- to improve coding and billing practice
  • -- to identify practice patterns not consistent
    with measured standards
  • -- to identify patients who need to be called
    in for care
  • 5 For future success, reinvest bonus money
  • -- to strengthen skills and resources related
    to data management
  • -- consider implementation of a registry or an
    electronic health record with a registry
    function. .

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Participating Health Plans
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Summary
  • The status quo is not sustainable cost, quality,
    access
  • Performance (Quality) Measurement is increasingly
    seen nationally and locally as a cornerstone of
    building a better health care delivery system
  • Pay-for-performance programs have been embraced
    by CMS and health plans and are increasingly
    common
  • The House of Medicine is already extensively
    present on the national scene The Physicians
    Alliance of the NYQA gives New York physicians a
    voice and a vote in how measures are implemented
    locally
  • To survive and thrive learn to manage data as
    well as you manage patients.

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Why Should Physicians Be Involved?
  • You have physician representation on the project
    and input.
  • Physicians will be working with the Health plans
    to adopt FAIR and REASONABLE principles for
    P4P.
  • Get in on the Ground Floor and Help shape the
    future!
  • Next steps for physicians.
  • Physician participation and support is critical.

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Value Exchanges
  • NYQA has been designated a Certified Value
    Exchange

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Value Exchanges
  • Multi-stakeholder collaborative organizations
    that are working to improve quality and value in
    health care by measuring the performance of local
    health care providers and reporting these
    findings publicly.
  • The plan would be to bring the local
    collaboratives into a nation-wide system, and the
    collaboratives would use nationally-recognized
    standards to measure and improve quality of care
    in their local areas.
  • The chartered collaboratives would be called
    Value Exchanges

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Value Exchanges
  • The Exchanges could also pioneer new quality
    improvement strategies and share results through
    the Learning Network.
  • The new system would be administered by HHS'
    Agency for Healthcare Research and Quality
    (AHRQ). AHRQ Director Carolyn M. Clancy, M.D.,
    said providers would lead in the development of
    standards.
  • Advance the four cornerstones of Value-Driven
    Health Care.

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Four Cornerstones of Value-Driven Health Care
  • Interoperable Health Information Technology
    (Health IT Standards)
  • Interoperable health information technology has
    the potential to create greater efficiency in
    health care delivery. 
  • develop standards that enable health information
    systems to communicate and exchange data quickly
    and securely to protect patient privacy. 
  • all health care systems and products should meet
    these standards as they are acquired or
    upgraded.  

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Four Cornerstones of Value-Driven Health Care
  • Measure and Publish Quality Information (Quality
    Standards)
  • To make confident decisions about their health
    care providers and treatment options, consumers
    need quality of care information. 
  • Similarly, this information is important to
    providers who are interested in improving the
    quality of care they deliver. 
  • Quality measurement should be based on measures
    that are developed through consensus-based
    processes involving all stakeholders, such as the
    processes used by the AQA (multi-stakeholder
    group focused on physician quality measurement)
    and the Hospital Quality Alliance.

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Four Cornerstones of Value-Driven Health Care
  • Measure and Publish Price Information (Price
    Standards)
  • To make confident decisions about their health
    care providers and treatment options, consumers
    also need price information.
  • Efforts are underway to develop uniform
    approaches to measuring and reporting price
    information for the benefit of consumers. 
  • In addition, strategies are being developed to
    measure the overall cost of services for common
    episodes of care and the treatment of common
    chronic diseases. 

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Four Cornerstones of Value-Driven Health Care
  • Promote Quality and Efficiency of Care
    (Incentives)
  • All parties - providers, patients, insurance
    plans, and payers - should participate in
    arrangements that reward both those who offer and
    those who purchase high-quality,
    competitively-priced health care. 
  • Such arrangements may include implementation of
    pay-for-performance methods of reimbursement for
    providers or the offering of consumer-directed
    health plan products, such as account-based plans
    for enrollees in employer-sponsored health
    benefit plans.

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Value Exchanges
  • Participation as a Chartered Value Exchange
    offers several benefits.
  • Members can join their peers in a nationwide
    Learning Network sponsored by the Agency for
    Healthcare Research and Quality (AHRQ). Often
    called communities of practice,
  • A Learning Network provides peer-to-peer learning
    experiences through facilitated meetings, both
    face to face and on the Web. The network also
    features tools, access to experts, and an ongoing
    private Web-based knowledge management system.

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Value Exchanges
  • The Learning Network allows members to
  • Share their experiences.
  • Identify promising practices.
  • Point out gaps where innovation is needed.
  • Raise issues for national consensus-building
    organizations
  • Provide an on-the-ground perspective to
    participate in setting national priorities for
    improvement.
  • Chartered Value Exchanges will have access to
    summary Medicare provider performance results,
    which can be combined with similarly calculated
    private-sector results to produce and publish
    all-payer performance results.
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