Phone Systems Brisbane Cost Guard System

1
Toyota Motor Dealership, Northern NSWCase Study

• Greg Eicke 0414 75 28 28 www.gregeicke.com.au

2
Toyota Motor Dealership, Northern NSW

• Approximately 25 Staff, 15 Extensions, 6 Lines.
• Existing Telephone system Old Commander series

I Greg Eicke 0414 75 28 28 I
greg_at_gregeicke.com.au
3
Toyota Motor Dealership, Northern NSW

• No flexibility
• Staff continually frustrated with old system
  lacking modern features

I Greg Eicke 0414 75 28 28 I
greg_at_gregeicke.com.au
4
Toyota Motor Dealership, Northern NSW

• Reception continually busy transferring calls
  around
• After hours, calls were difficult to take

I Greg Eicke 0414 75 28 28 I
greg_at_gregeicke.com.au
5
Toyota Motor Dealership, Northern NSW

• Reception phone never stopped ringing, very noisy
• Callers often waited for periods to be manually
  transferred

I Greg Eicke 0414 75 28 28 I
greg_at_gregeicke.com.au
6
Toyota Motor Dealership, Northern NSW
Before
September 2008 Number of Calls
Existing Costs
Local STD Calls 1244
344.00
Calls to Mobiles 1067
886.00
Total
2311 1 230.00
After
September 2009 Number of Calls
Existing Costs
Local STD Calls 1502
100.00
74 Saving
Calls to Mobiles 921
222.00
70 Saving
Total 2433
322.00
73 Saving
I Greg Eicke 0414 75 28 28 I
greg_at_gregeicke.com.au
7
Toyota Motor Dealership, Northern NSW

• Total monthly cost reduction
  908.00

• Total annual cost reduction
  10 896.00

• Panasonic TDA200 Telephone System
  16 242.00

• Rapid return on Investment 18 Months

• Huge efficiency gains from Cordless phones so
  there are no more Messages to
  return calls

• Reception staff supported with professional call
  queuing, no more impatient waiting customers

• Massive efficiency gains with direct dial numbers
  for each department

• Key sales staff have their mobile ring at the
  same time as their desk phone, which means they
  can take business calls from anywhere.

• After hours calls are automatically and evenly
  distributed between staff which means staff were
  not overloaded after hours.

I Greg Eicke 0414 75 28 28 I
greg_at_gregeicke.com.au
8

• Heres what youll get from time spent with Greg
  Eicke

• FREE Telephone account Evaluation and analysis
  valued at 325.00

• You can remain with your existing provider

• All calls to Australian land lines and mobiles
  can be fixed at one low price

• 3 Monthly follow up analysis after installation
  which means you can see the savings grow every
  month

• Heres a copy of an actual Telstra phone bill,
  the savings are amazing

I Greg Eicke 0414 75 28 28 I
greg_at_gregeicke.com.au
9
I Greg Eicke 0414 75 28 28 I
greg_at_gregeicke.com.au
10

• Call Greg now

• 0414 75 28 28 www.gregeicke.com.au

I Greg Eicke 0414 75 28 28 I
greg_at_gregeicke.com.au