Herbalife was founded in 1980. It is an international is a

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Herbalife was founded in 1980. It is an international is a

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Herbalife was founded in 1980. It is an international is a company that sells weight-loss, nutrition and skin-care products by multi-level marketing, ... – PowerPoint PPT presentation

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Title: Herbalife was founded in 1980. It is an international is a


1
USANA - MLM
  • Fred Lizotte

2
Overview
  • The mission at USANA is To develop and provide
    the highest quality, science-based health
    products worldwide.
  • USANA is a manufacture of these supplements and
    they are centrally located in Salt Lake City,
    Utah. They have no retail outlets, they purposely
    keep the supply chain of the company small as to
    keep costs low and still provide a great product
    for a competitive price.

3
Management
  • Myron Wentz, Ph.D. chairman and CEO. Dr. Myron is
    the founder and an internationally recognized
    microbiologist, immunologist, and pioneer in the
    development of human cell culture technology and
    infectious disease diagnoses, he holds a
    bachelors degree in biology from North Central
    College in Naperville, Illinois, master's degree
    in microbiology from the University of North
    Dakota, and a Ph.D. in microbiology and
    immunology from the University of Utah.

4
Management
  • David Wentz is the president of USANA. He
    received a bachelors degree in bioengineering
    from the University of California, San Diego.
  • Gil Fuller is the Executive Vice President of
    Finance. Gil joined the company in May 1996 as
    vice president of finance and served in this
    capacity from May 1996 to June 1999, when he was
    appointed senior vice president. He has served as
    USANAs CFO since October 1997.

5
Competition
  • Avon Products, Inc. Just like USANA it is a
    direct marketing company. Avon Products, Inc.
    manufactures and markets beauty and related
    products.
  • Amway is one of the largest multi-level marketing
    organizations in the world. It is a multi-billion
    dollar a year company based on the sale of
    products as varied as soap, water purifiers,
    vitamins, and cosmetics.
  • Herbalife was founded in 1980. It is an
    international is a company that sells
    weight-loss, nutrition and skin-care products by
    multi-level marketing, also known as network
    marketing.

6
History
  • Dr. Myron Wentz in 1973 he started Gull
    Laboratories in Salt Lake City to use advanced
    cell culture techniques to make commercial tests
    to diagnose viral diseases.
  • In 1990 USANA was born as the Gull Health
    Products Division, to test and manufacture herbal
    and other natural products.
  • In 1992 Wentz incorporated USANA, Inc., as a
    wholly owned subsidiary of his Gull Laboratories.
    In 1993 he spun off USANA as an independent firm.

7
History
  • By the summer of 1994 the company had begun its
    own publication for its distributors, USANA
    Magazine
  • USANA grew rapidly in the first few years
  • From 1993 sales in the United States of 3.9
    million, the company reported an increase to 7.3
    million in 1994.
  • In 1995 U.S. sales reached 21.5 million

8
History
  • By early 1996 USANA had joined the Direct Selling
    Association (DSA), a trade group for firms in
    network marketing and other kinds of direct
    sales. The DSA governing board took a year to
    look at USANA to make sure it complied with the
    DSA's ethical standards.
  • In 1998 USANA offered a wide variety of
    nutritional and personal care products.

9
History
  • According to the firm's 1997 annual report, USANA
    received about 82 percent of its sales from
    nutritional products.
  • In 1997 USANA also started its Preferred Customer
    Program for those who wanted to purchase USANA
    products at wholesale prices but not become
    distributors.
  • This was later moved onto the internet website
    Preferred customers were required to purchase 20
    in products every month.
  • Since 1992 USANA has paid out 500 million to
    USANA Independent distributors. USANA has made
    the Forbes to 20 lists in the last three years in
    a row, 2004, 2005, and 2006. USANA (2007)

10
Commissions
Binary Compensation Plan USANA Health Sciences
(2007)
11
Commissions
  • Commissions in traditional network marketing are
    you on top, and you have any number of people
    under you. This number is not limited, so you can
    have hundreds of people directly under you
    getting you sales, generating commissions. In the
    binary network marketing, you have two people
    under you, and those two people have two more
    people under them. The commission comes from
    multiple levels, so you can benefit from the
    commissions of the people below you and the
    people below them and so forth.

12
Distribution Channel New way to do
business
  • The distribution channel involved with
    traditional nutritional supplements sold in
    retail stores includes manufacturing, national
    distributor, regional distributor, local
    distributor, retail sales, advertising and
    customers.
  • USANA created a distribution channel which
    includes manufacturing, independent associates,
    and the customer. By building a business around
    this fact, USANA was able to change existing
    channels that occurred in other companies and
    make it more efficient.

13
Channel
  • They did this by making sure that information
    about what is needed, what has been produced, and
    what is in process is available wherever it is
    needed in the chain.
  • They focused on manufacturing the products and
    they were able to ship them directly to the
    customer.
  • They only have a dozen products, which also makes
    this process run smoother.

14
Channel
  • There is no excess storage that needs to take
    place because the only people touching the
    product are the manufacturer, individual
    distributor and the customer.
  • All excess products would be held only by the
    manufacturer and possibly the independent
    distributor, but is not required for them to hold
    any product the manufacturer could drop ship to
    the customers as well.
  • This leads to a very efficient system where the
    costs could be controlled directly by the
    manufacturer.

15
Channel
  • As the Internet became more useful, this company
    set up a system where the customer could buy
    products online directly from the manufacture.
  • They also set up a system that allowed customers
    to buy online directly from the manufacturer
    through a discount of an independent distributor.
  • This solved the channel conflict of independent
    distributors competing with the same company that
    sells their products.

16
DSIR
  • Demand-side increasing return does not exist in a
    Multi-level marketing system for the customer or
    the independent distributor.
  • The customer does not receive anything more by
    having more distributors asking them to buy
    products
  • the manufacturer fixes the prices so there is no
    competition between independent distributors

17
DSIR
  • Independent distributors receive very little by
    having more distributors. They may receive
    commissions based on new Independent distributors
    that they have brought in, but it is a
    self-canceling system.
  • When there are too many distributors present in a
    location, the market quickly becomes saturated.
    When the markets become saturated, no new
    customers buy products. No new independent
    distributors will make money, because there are
    no new customers to buy any products.
  • The independent distributors on the bottom will
    not make money most will realize a loss in
    money.

18
Fraud Discovery Institute
  • The FDI was an institute that checks companies
    ways of doing business to see if there is
    something that doesnt seem right.
  • They did an investigation on USANA and found
    numerous holes within their company.
  • When the Fraud Discovery institute did statistics
    they found that in 2006 the current distributors,
    70 of the commissions made by the distributors
    went to the top 3 of the distributors.

19
FDI
  • 87 of the distributors lost money in 2006 in
    USANA Health Sciences.
  • One of the main focus on USANA is to condemn
    Multi-level marketing as a scheme, just like the
    pyramid scheme.
  • FDI sent a report to the SEC, FBI and IRS earlier
    this year, the USANA stocks went down 15 in one
    day.

20
Summary
  • Before this controversy occurred this company was
    a very successful growth company. They have been
    open since 1992. They have had record sales every
    year for the last 5 years. Forbes has named USANA
    12 on the top 200 best small companies in 2006.
    All in all they are still doing good in sales
    givin the controversy that was brought up. Since
    this whole situation was brought up in the last
    year, we will expect that this situation is not
    over and there is more to come that may change
    how good USANA is doing.
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