Statewide Distributed Education

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Statewide Distributed Education
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Statewide planning for information technology

• Improving service to citizens everywhere
• Reducing cost of improved services
• Creating efficiencies
• Building a robust economy
• Setting good policies
• Moving West Virginia to a leader in information
  technology

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• Technology infrastructure

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State trends

• Goals statewide interconnectivity
  interoperability of networks
• Combining data, video, voice
• Providing multiple technology options with
  flexibility for user
• Moving from proprietary to standards-based systems

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Interoperability Interconnectivity

• Mandate interconnectivity standards
• Use state funds to support interconnectivity
• Mandate interoperability within clusters and
  among clusters of users

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Integrating Data, Video, and Voice

• Demand for integrated networks
• Growing use of ATM in state networks as well as
  in LANs and WANs

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Statewide technology menu

• Using networks from various carriers
• Giving users a choice
• Making technology selections dependent on
  applications
• Integrating multiple networks into a state
  architecture

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Human Factors

• Major users Education, health, corrections,
  state agencies
• Welfare reform requires info management

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Education

• Telecomm Act of 1996 Universal service fund and
  E-rate
• Creation of statewide networks for course sharing
  and lifelong learning WVNET
• Inclusion of libraries in information technology
  plans

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Health

• Telemedicine
• Legislation to enable healthcare delivery via
  telecom
• Policies reimbursement, confidentiality,
  informed consent, physician licensure
• Patient and Healthcare Education

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Planning funding

• Low investment in infrastructure by state
• Reliance on legislative funding for start up and
  incentives
• Use of business plan for operational expenditure
• Aggregate demand

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Legislatures provide the wherewithal

• Funding for technology initiatives
• Enabling legislation

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Who participates in technology planning?

• Distance Education Coordinating Board
• Public broadcasting system
• K-12 education and Dept. of Education
• Higher Education
• Libraries
• Healthcare centers and Dept. of Health
• Governors Office of Technology
• ISC
• WVNET
• Telecommunications providers (telco, cable)
• Other info providers, hardware providers

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Digital Divide or Digital Opportunity....

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The Internet Changes Everything
Not just a technology change rather a new
communications concept . a new way of
doing business
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New Strategies for a New Economy

• Think Big, Start Small, Scale Fast --- Deliver
  Value
• Plan and Operate at e-Speed
• Create a Cause, as Well as an e-Business
• Concentrate on Core, not Context
• Differentiate Your Offering and Market It
• Stress Self Service and Simplicity
• Create Meaningful Partnerships
• Encourage Low Risk Experimentation

Its e-Business or Out of Business!
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The Digital Divide(s)?
Structural

Generational
RROI
Internet Time
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Moores Law, Metcalfes Law and Murphys Law
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The Challenges

• Availability
• Accessibility
• Affordability
• Skillability
• ......and Privacy/Security

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Opportunities for Access
Connectivity Options
Home
Telephone
Cable
School
Social
Work
Wireless
Satellite
Its Not Just About Computers!
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Digital Dividends
Digital Opportunity
Classroom
Community
Commerce
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Digital Opportunity.. Leveraging the
Connected Community
Elementary (Primary) Schools
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Creating Digital Opportunity

• Service to Service by
• In Line On-Line
• Traditional Training e-Learning
• Physical Knowledge Digital Knowledge
• Going it Alone Partnerships
• Business as Usual Business as Unusual

Set Unreasonable Expectations
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Expanding Digital Opportunity

• Understand the digitally disadvantaged
• Motivate them to become advantaged
• Focus on the right groups
• Mobilize the community
• Leverage industry initiatives
• Establish metrics and accountability
• Create public- private partnerships

Crossing the Chasm
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Digital Opportunity Partnership Principles

• WIN-WIN-Win Proposition
• Common Vision and Goals
• Senior Leadership Involvement/ Commitment
• Clear Understanding of Roles And
  Responsibilities
• Joint Sponsorship
• Incentives for All
• Metrics for Success
• Proactive Change Management

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Managing Change
Cultural
Political
Social
Environmental
Technological
Economical
In an Opportunity Rich Environment
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Establishing the Opportunity Mindset
e-Business
e-Government
Digital Dividends
Rethink
Goals
Reassess
e -Learning
Vision and Strategy
Redesign
Processes
Transform
Programs
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Summary...Maximizing Digital Opportunity

• Differentiate among the divides
• Emphasize the right opportunities for the right
  groups/ individuals in the right areas
• Incent, motivate and educate
• Encourage self harvesting
• Create partnerships
• Expand access
• Dispel the myths Stress the Reality

Beware the Digital New Deal