PDA's Enterprise Mobility

1
PDA's - Enterprise Mobility

• Presented by
• David M. Cieslak, CPA, CITP, GSEC
• Information Technology Group, Inc.
• http//www.itgusa.com
• 818-380-9900

2
Overview

• Platform comparison advantages
• Current products whats new
• Key accessories add-ons
• Wireless options
• E-mail strategies limitations
• Databases custom development

3
Introduction

• What is a PDA?
• Personal Digital Assistant
• Augments desktop PIM (Personal Information
  Manager)
• Primarily Address Book, Calendar, Tasks and Inbox
• Utilizes synchronization software
• Run software designed for its operating system
• A lot of software available as shareware or
  freeware
• Now, can be used for note taking, entertainment,
  web content reader and calculator

4
PDA Options

• Pocket PC, Handheld PC (Windows CE)
• Palm OS
• Phone
• Other

5

• Basics
• Screen 320 x 240 pixels, 4096 64k colors,
  touch screen
• 206 mhz Intel StrongARM, 150 mhz MIPS or 133 mhz
  SH3 RISC processor now Intel XScale
  (200-400mhz)
• Supports CompactFlash, PC Card or SD Storage
• Vendors HP/Compaq, Casio, Toshiba, Audiovox,
  Intermec, NEC, Casio, Asus Symbol, Viewsonic
  Dell

6

• Strengths
• Colors / Screen Resolution
• Multimedia Mpeg, Windows Media Video
• Voice Recorder / MP3, WMA Stereo Sound
• Built-in MS Word, Excel, Outlook, IE Explorer,
  Reader, Terminal Services Client more!
• 16 64 MB of RAM
• Compact Flash, SD and PCMCIA peripherals
  extensibility!
• Speed ARM - 206mhz, X-Scale 400mhz
• True multi-tasking

7
Pocket PC New Developments

• Intel XScale PXA210 / PXA250 / PXA26x
• 32-bit RISC processor
• Lower power
• 200, 300 400mhz speeds
• ARM compatible
• Integrated peripherals stacked in single
  package with 128 Mb or 256 Mb of Intel
  StrataFlash memory
• Integrated support for
• LCD controller - with its own Direct Memory
  Access (DMA)
• Multi-Media
• Secure Digital and CompactFlash (MMC/SD/CF)
• Bluetooth
• USB

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Pocket PC 2002
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Pocket PC Applications

• Word Excel

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Pocket PC Applications

• Outlook
• Terminal Services Client

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Pocket PC Hardware

• iPAQ

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Pocket PC Hardware

• HP

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Pocket PC Hardware

• Toshiba e310/e330 e740

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Pocket PC Hardware

• Audiovox Maestro
• e550G 1032C

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Pocket PC Hardware

• NEC MobilePro P300

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Pocket PC Hardware

• Asus Zayo A600

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Pocket PC Hardware

• Viewsonic Pocket PC V35

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Pocket PC Software Add-ons

• Over 1,600 applications
• Synchronization w/ selected PIMs Act, etc.
• Productivity
• Adobe Acrobat Reader
• Quick View
• Time Billing
• Peanut Press eBooks
• Video Windows Media Player 7.0, Pocket TV

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Pocket PC Resources/Web Sites

• http//www.pocketpc.com - Microsofts Pocket PC
  website
• http//www.handango.com - shopping
• http//www.wiredguy.com - weekly e-mail
  newsletter
• http//www.pocketpcmag.com - magazine
• http//www.cewindows.com - FAQs, How to,
  comparisons
• http//www.pocketgear.com/webring.asp

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• Basics
• 4.7 inches tall, 3.1 inches wide, .6 inches thick
  and 4 6 ounces
• Screen Touch screen
• 160 x 160 pixels, black white or color
• 320 x 320, 64K color on newer devices
• Motorola DragonBall Z or DragonBall VZ processor
  running PalmOS in 40K of memory
• 66Mhz max
• Graffiti

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• Strengths
• Simple small device appropriate
• Long battery life 1 week to several months
• Over 72 market share
• Thousands of developers / 13,000 add-on programs
• Lower cost - 99 - 549

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Palm Recent Developments

• OS 5.0
• Support for ARM processors Intel, Motorola
  Texas Instruments
• Improved performance up to 300
• Security RSA 128-bit encryption SSL
• Multimedia
• 320x320 screen
• 16-bit audio video
• Wireless 802.11b, Bluetooth, GSM, CDMA 2.5/3G
  support
• Backward compatibility

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Palm - OS 5.0
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Palm Family Current

• Zire

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Palm Family Current

• M105 M125 M130

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Palm Family Current

• M500 M515

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Palm Family Current

• i705

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Palm Family - Current

• Tungsten T

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Handspring Current

• Platinum Edge

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Handspring Current

• Pro

• Neo

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Handspring - Current

• Treo 90

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Sony

• SL10 SJ20

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Sony

• SJ30

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Sony

• Clie T665C w MP3 Player

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Sony

• PEG-NR70 / V

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Sony

• PEG-NX70 / V

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Palm Other

• HandEra 330

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Other Palm / Pocket PC

• Fossil

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Palm Software Add-ons

• Over 13,000 applications
• Synchronization w/ preferred PIM
• Productivity
• E-mail (w/ attachments)
• Word processing
• Spreadsheet
• Time Billing
• Outliner
• Adobe Acrobat Viewer
• Peanut Press eBooks

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Palm Resources

• Books/Magazines
• PalmPilot the Ultimate Guide by David Pogue -
  29.95
• Handheld Computing (formerly Tap Magazine)
  http//www.hhmgroup.com (17/yr.)
• Palm Power - http//www.palmpower.com (web-based)

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Palm Resources

• Web Sites
• http//www.palm.com Palm, Inc. site
• http//www.palmgear.com software, hardware,
  FAQs,
• http//www.palmpower.com weekly e-mail tip
• http//www.palmpilotfiles.com
• http//www.palmtracker.com/index.shtml
• http//palmtops.about.com
• http//www.mobileplanet.com
• http//www.smaller.com
• http//www.pdastreet.com
• http//www.pdabuzz.com
• http//www.palmloyal.com
• http//www.maximumpda.com

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Palm Resources

• E-Mail
• ZD Net Mobile Newsletter - http//www.zdnet.com/en
  terprise/lists/mobile/subscribe.html
• Handheld Computing Weekly - http//www.hhmgroup.co
  m/weekly/

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Others

• Linux
• Rim
• Symbian Epoc

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Other Linux based

• Sharp Zaurus SL-5500

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Other Linux based

• G.Mate Yopy

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Other Linux based

• Royal Lin_at_x

47
Other Linux based

• More _at_ www.linuxdevices.com

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Accessories - Keyboard

• Stowaway

49
Accessories - Keyboard

• Accufeel G300 Targus

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Accessories Keyboard

• Man Machine FX 100

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Accessories Cards!

• Proprietary - Springboards
• Memory Stick Sony
• MultiMediaCard
• Secure Digital
• xD-Picture
• CompactFlash
• PC Card
• All storage cards are read/write compatible with
  the desktop.

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Accessories Springboards

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Accessories Sony Memory Stick
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Accessories MultiMediaCard (MMC)

• Memory

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Accessories Secure Digital

• Memory Bluetooth

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Accessories xD-Picture

• xD-Picture Card

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Accessories CompactFlashTM

• 802.11b Wireless LAN
• Ethernet
• IBM Micro Drive
• Flash card
• Serial
• Modems
• Phones

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Accessories PC Card (Type II)

• 802.11.b Wireless
• Ethernet
• Bar code scanners
• Modem
• Hard drives
• GPS

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Accessories

• Screen protectors

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Accessories

• Etagit.com
• Stuffbak.com
• BoomerangIT.com

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Communications

• Issues
• Devices / Technologies
• Functionality

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Communication - Issues

• Always on?
• Push vs. Pull
• Battery life standby and connect time?
• PDA / Phone / Pager / both?
• Security

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Communication - Options

• Wired modem
• Wireless LAN / WAN
• Wireless modem

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Wired Modems

• Palm Hardwired (land line)

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Wired Modems

• Handspring

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Wired Modems

• Modem

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Communication - Options

• Wired modem
• Wireless LAN / WAN
• Wireless modem

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Wireless LAN

• 802.11
• 802.11b (Wi-Fi) 11Mbps in 2.4Ghz band
• 802.11a (Wi-Fi5) - 54Mbps in 5Ghz band
• 802.11g - 20Mbps in 2.4Ghz band

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Wireless LAN (802.11)

• Pocket PC Palm

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Communication - Options

• Wired modem
• Wireless LAN / WAN
• Wireless modem

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Communication Technopedia

• Bluetooth
• Technologies
• CDPD
• CDMA
• GPRS
• GSM
• WAP

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Communication Technopedia

• Bluetooth

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Communication - Bluetooth

• Pocket PC Palm

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Communication Technopedia

• Technology
• CDPD - Cellular Digital Packet Data
• 19.2K ATT
• CDMA - Code-Division Multiple Access
• 14.4 Kbps - 2 Mbps Sprint PCS, Verizon
• GPRS - General Packet Radio Service
• 40K - 115K ATT Wireless, T-Mobile
• GSM - Global System for Mobile Communications
• 9.6K/European standard - Cingular

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Communication Technopedia
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Communication Technopedia

• WAP (Wireless Application Protocol)
• Efficient communication protocol for accessing
  Web via small devices
• Compatible w/ all major networks, i.e. CDPD,
  CDMC, GSM, TDMA
• Supported by all major OS Palm, Windows CE,
  Simbian Epoc, etc.
• Not standard yet, but pushed by Motorola,
  Ericsson Nokia.

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Wireless

• Built-in
• i705

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Wireless

• Minstrel CDPD 19.2k
• Earthlink
• Go America
• Palm and Pocket PC

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Wireless

• Add-on CDPD 19.2k
• Go America

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Wireless

• Mylo - CDPD

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Wireless

• Sierra Wireless
• CDPD
• CDMA
• GSM/GPRS

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Wireless

• Phone

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Wireless - Palm

• Phone Palm
• Visor w/ Springboard

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Wireless - Palm

• Kyocera QCP-6035

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Wireless - Palm

• Kyocera 7135

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Wireless

• Handspring Treo 180

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Wireless - Palmm

• Handspring Treo 270

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Wireless - Palm

• Handspring Treo 300

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Wireless - Palm

• Palm Tungsten W

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Wireless - Palm

• Phone Samsung SPH-I300

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Wireless Pocket PC

• Phone - PocketPC

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Wireless Pocket PC

• Toshiba 2032
• AudioVox Thera

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Wireless Pocket PC

• T-Mobile

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Wireless Pocket PC

• Phone PocketPC Phone Edition

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Wireless Pocket PC

• Orange
• Phone
• E-mail
• Web browsing
• Smaller display
• Better battery life
• Available only in UK

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Other - Phones

• Samsung PDA phone

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Other Phones

• Neopoint

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Other - Phones

• Ericsson (Symbian EPOC)

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Other - Phones

• Nokia 9290 (Symbian Epoc)

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Other - Phones

• NexTel Java

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Other RIM
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Other

• T Mobile Sidekick

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Wireless

• WideRay

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Communications - Functionality

• Web content
• Optimized Earthlink, AvantGo
• Non-optimized
• E-Mail
• Synchronize to host or server
• Chat (AOL, MSN, Yahoo!, SMS)
• Remote control / support
• Terminal Server
• Citrix
• Access corporate database / applications
• Inventory availability
• Order Entry
• CRM

105
Communication Wireless Content

• Earthlink

106
E-mail - Issues

• Protocols
• POP3 and/or IMAP4
• SMTP
• Multiple accounts
• Wired vs. Wireless
• Separate DB docked vs. un-docked
• Attachments
• Data stores supported

107
E-mail Applications Pocket PC

• Microsoft Pocket Outlook
• Wired or wireless
• POP3, SMTP and IMAP4 support
• Multiple e-mail accounts
• Download / view attachments

108
E-mail Applications Pocket PC

• PortaMail 2000 (Antecs Software)
• Supports Groupwise
• OneMail (Brightex Limited)
• Yahoo and Hotmail conduit
• Symmetry Pro

109
E-mail Applications - Palm

• MultiMail Pro III (Actual Software)
  http//www.actualsoft.com (59.95)
• Wired or wireless
• POP3, SMTP and IMAP4 support
• Multiple e-mail accounts
• Download / view attachments
• Supports MS Exchange, Novell GroupWise, and Lotus
  Domino

110
E-mail Applications - Palm

• Iambic Mail (Iambic Software) -
  http//www.iambic.com/english/palmos/mail
  (19.95)
• Wired or wireless
• POP3, SMTP and IMAP4 support
• Multiple e-mail accounts
• Download / view attachments requires Fastwriter
  and/or Tinysheet
• HTML messages
• Supports MS Outlook, MS Outlook Express, Eudora
  Lotus Domino

111
E-mail Applications - Palm

• Inbox to Go (Dataviz) http//www.dataviz.com/inb
  oxtogo (Free during Preview period)
• Wired or Wireless
• POP3 support
• Download / view attachments supports DocsToGo
• Uses intermediate server
• Supports MS Outlook

112
E-mail Applications - Palm

• Treo Mail for Handspring communicators
  http//www.handspring.com/services/treomail
• Versions
• Corporate Desktop Edition (100/yr) MS Outlook
• Internet Edition (50/yr) POP3
• Check at scheduled intervals
• Supports only single account
• No support for attachments
• Excludes airtime charges

113
E-mail Applications - Palm

• Aileron (Corosoft) http//www.corosoft.com
  (79.95/yr.)
• Wireless
• POP3 and IMAP4 support
• Download / view attachments supports Wordsmith,
  QuickOffice and DocsToGo
• Uses intermediate server
• Supports MS Outlook and MS Outlook Express

114
E-mail Applications - Palm

• BaseJet http//www.basejet.com (Free during
  beta)
• Wired or wireless
• POP3 and IMAP4 support
• Uses intermediate server
• Supports MS Outlook, MS Outlook Express Lotus
  Domino

115
E-mail Applications - Palm

• Mark/Space Mail (Mark/Space) http//www.markspac
  e.com (19.95)
• Wired or Wireless
• Multiple e-mail accounts
• POP3 and SMTP support
• Supports all modems, mobile phones, WiFi cards,
  BlueTooth and Palm OS Phones that support a TCP
  connection
• Spam filtering
• Mailer (Electric Pocket) http//www.electricpock
  et.com (29.95)
• Multiple e-mail accounts
• POP3 and SMTP support

116
E-mail Applications - Palm

• SnapperMail (SnapperFish) http//www.snappermail
  .com (31.95)
• POP3 SMTP support
• Multiple attachment types
• Memory card support
• Eudora Internet Suite 2.1 (Qualcomm)
  http//www.eudora.com/internetsuite (Free!)
• Includes Eudora web browser and mail conduit (for
  desktop synchronization)
• Does not support attachments

117
Databases

• Pocket PC
• SQL Server CE
• IBMDB2
• Oracle
• Sybase SQL Anywhere
• HanDBase
• Palm
• IBMDB2
• HanDBase
• JFile

118
Development Tools

• Pocket PC
• Microsoft Visual Studio .NET
• Microsoft eMbedded Visual Tools
• Microsoft eMbedded VB
• Microsoft eMbedded C
• AppForge www.appforge.com
• Codewarrior www.metrowerks.com

119
Development Tools

• Palm
• AppForge www.appforge.com
• Codewarrior www.metrowerks.com
• PocketStudio Professional www.pocket-technologie
  s.com
• Satellite Forms www.pumatech.com
• Pendragon Forms www.pendragon-software.com

120
Putting it all together

• Wireless Application Servers - interfacing
  content and applications to pervasive devices,
  including
• Existing Web application/content deployment
• New wireless application development
• Provision of wireless access to enterprise
  applications
• E-mail/groupware wireless enablement

121
Putting it all together

• Wireless Application Servers
• Criteria
• Thin-client support
• Smart-client support
• Off-line capability/synchronization
• Application development environment
• Management administration
• Load balancing
• Security
• Backend connectivity

122
Putting it all together

• Wireless Application Servers
• Microsoft Mobile Information Server
• Palm Tungsten Mobile Information Management
  Solution

123
Microsoft Mobile Information Server

• What is it?
• Window 2000 Server
• Exchange 5.5 / Exchange 2000
• Mobile Information Server
• Security
• ActiveSync
• Notification
• E-mail messages, calendars, tasks, and contacts

124
Microsoft Mobile Information Server
SecurID Server
Firewall
LDAP

• With
• MIS SecurID Filter

WAP Gateway
Exchange 2000
ISA
MIS v1.5
HTTPS
.NET Server
LDAP

• With
• MIS ISA Filter
• MIS SecurID Filter

DC
125
Palm

• Tungsten Mobile Information Management Solution
• Announced 9/25/02
• Takes advantage of always on/push aspect of
  i705
• Pricing - 2,499. Includes 25 client licenses
• Components
• Palm Devices
• Mobile Information Management Server
• Enterprises Services Portal
• Maintenance support

126
Palm
                                                
                                       
                                                  
                 Receiving email and meeting
requests on a Palm i705 handheld.
127
PDA's - Enterprise Mobility

• Presented by
• David M. Cieslak, CPA, CITP, GSEC
• Information Technology Group, Inc.
• http//www.itgusa.com
• 818-380-9900