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Creative Problem Solving with Six Thinking Hats

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Each hat identifies a type of thinking. Hats are directions of thinking ... Not: 'He's a black hat thinker.' Everyone can and should use all the hats ... – PowerPoint PPT presentation

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Title: Creative Problem Solving with Six Thinking Hats


1
Creative Problem Solving withSix Thinking Hats
  • How to use Edward deBonosparallel thinking in
    problem solving

Gary Dichtenberg CyberSkills, Inc.
2
Goals of this program
  • Define parallel thinking
  • Identify each of the six hats
  • Learn how to ask a good question
  • Apply six hats method to problem solving

3
What is parallel thinking?
  • At any moment everyone is looking in the same
    direction.

4
So the six hats are?
  • Six colors of hats for six types of thinking
  • Each hat identifies a type of thinking
  • Hats are directions of thinking
  • Hats help a group use parallel thinking
  • You can put on and take off a hat

5
Uses for Six Hats
  • Problem solving
  • Strategic planning
  • Running meetings
  • Much more

6
Six colors
  • White neutral, objective
  • Red emotional, angry
  • Black serious, somber
  • Yellow sunny, positive
  • Green growth, fertility
  • Blue cool, sky above

7
and six hats
  • White objective facts figures
  • Red emotions feelings
  • Black cautious careful
  • Yellow hope, positive speculative
  • Green creativity, ideas lateral thinking
  • Blue control organization of thinking

8
General hat issues
  • Direction, not description
  • Set out to think in a certain direction
  • Lets have some black hat thinking
  • Not categories of people
  • Not Hes a black hat thinker.
  • Everyone can and should use all the hats
  • A constructive form of showing off
  • Show off by being a better thinker
  • Not destructive right vs. wrong argument
  • Use in whole or in part

9
Benefits of Six Thinking Hats
  • Provides a common language
  • Experience intelligence of each person
    (Diversity of thought)
  • Use more of our brains
  • Helps people work against type, preference
  • Removal of ego (reduce confrontation)
  • Save time
  • Focus (one thing at a time)
  • Create, evaluate implement action plans

10
Using the hats
  • Use any hat, as often as needed
  • Sequence can be preset or evolving
  • Not necessary to use every hat
  • Time under each hat generally, short
  • Requires discipline from each person
  • While using it, stay in the idiom
  • Adds an element of play, play along
  • Can be used by individuals and groups

11
The blue hat
  • Thinking about thinking
  • Instructions for thinking
  • The organization of thinking
  • Control of the other hats
  • Discipline and focus

12
The blue hat role
  • Control of thinking the process
  • Begin end session with blue hat
  • Facilitator, session leaders role
  • Choreography
  • open, sequence, close
  • Focus what should we be thinking about
  • Asking the right questions
  • Defining clarifying the problem
  • Setting the thinking tasks

13
Open with the blue hat
  • Why we are here
  • what we are thinking about
  • definition of the situation or problem
  • alternative definitions
  • what we want to achieve
  • where we want to end up
  • the background to the thinking
  • a plan for the sequence of hats

14
and close with the blue hat
  • What we have achieved
  • Outcome
  • Conclusion
  • Design
  • Solution
  • Next steps

15
White Hat Thinking
  • Neutral, objective information
  • Facts figures
  • Questions what do we know, what dont we know,
    what do we need to know
  • Excludes opinions, hunches, judgements
  • Removes feelings impressions
  • Two tiers of facts
  • Believed Facts
  • Checked Facts

16
Red Hat Thinking
  • Emotions feelings
  • Hunches, intuitions, impressions
  • Doesnt have to be logical or consistent
  • No justifications, reasons or basis
  • All decisions are emotional in the end

17
Yellow Hat Thinking
  • Positive speculative
  • Positive thinking, optimism, opportunity
  • Benefits
  • Best-case scenarios
  • Exploration

18
Green Hat Thinking
  • New ideas, concepts, perceptions
  • Deliberate creation of new ideas
  • Alternatives and more alternatives
  • New approaches to problems
  • Creative lateral thinking

19
Black Hat Thinking
  • Cautious and careful
  • Logical negative why it wont work
  • Critical judgement, pessimistic view
  • Separates logical negative from emotional
  • Focus on errors, evidence, conclusions
  • Logical truthful, but not necessarily fair

20
Six hats summary
Blue control organization of thinking White
objective facts figures Red emotions
feelings Yellow hope, positive
speculative Green creativity, ideas lateral
thinking Black cautious careful
21
Asking the right question
  • We cant get the right answer if we ask the
    wrong question
  • Crucial blue hat skill
  • One technique five whys

22
Creative Problem Solving
Paul Reali CyberSkills, Inc.
23
Traditional CPS
  • Mess-finding
  • Data-finding
  • Problem-finding
  • Idea-finding
  • Solution-finding
  • Acceptance-finding

24
Common idea-finding methods
  • Brainstorming
  • Mind Maps
  • Free association
  • Freewriting
  • Incubation

25
Six hats problem solving
  • A more deliberate process than CPS
  • Like CPS, uses creativity (green hat)
  • Unlike CPS, provides a mechanism for evaluating
    ideas making decisions

26
Hypothetical problem solving program using the
hats - 1
  • Blue hat
  • Organize the process
  • Red hat
  • Emotional issues feelings
  • White hat
  • What do we know, need to know
  • Yellow hat
  • Proposals suggestions what ifs, why nots

27
Hypothetical problem solving program using the
hats - 2
  • Blue hat
  • Focus on the areas that need new ideas
  • Green hat
  • Generate new ideas concepts
  • Blue hat
  • Organize ideas process for evaluation
  • White, yellow green hats
  • Constructive thinking

28
Hypothetical problem solving program using the
hats - 3
  • Yellow hat
  • Positive assessment of viable alternatives
  • Black hat
  • Screening for impossible, unusable
  • Challenge the alternatives
  • Yellow green hats
  • Overcome objections, correct faults, remove
    weaknesses, solve problems
  • Black hat
  • Further scrutiny point out risks, dangers

29
Hypothetical problem solving program using the
hats - 4
  • Blue hat
  • Overview of achievements so far
  • Organize choice of route
  • Red hat
  • Express feelings about the choices
  • Yellow black hats
  • Looking for the best alternative
  • Blue hat
  • Strategy for implementation

30
Want to learn more?
  • Workshops by Paul Reali
  • CyberSkills, Inc.
  • 336.774.1411
  • www.cyberskills.com or www.omniskills.com
  • preali_at_cyberskills.com
  • Lateral Thinking, deBonos Thinking Course, and
    other books by Edward deBono
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