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Criminal Investigation

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Criminal Investigation Interview Process Part 8 Nonverbal, cont. - communication level: more than nonverbal a. Verbal statements - carefully thought out ... – PowerPoint PPT presentation

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Title: Criminal Investigation


1
Criminal Investigation
  • Interview Process
  • Part 8

2
Interview Process
  • Interview application
  • - questioning people
  • - cooperative
  • a. Purpose
  • - obtain knowledge
  • - interview / physical evidence
  • - most cases rely on both
  • b. Goal

3
Interview, cont.
  • - identify those responsible
  • - eliminate the innocent
  • c. Information received
  • - prove elements
  • - provide leads
  • Three primary sources
  • a. People
  • - complainant reported crime / incident

4
Interview, cont.
  • - witness some information
  • - victim person injured
  • - informant personal benefit / desire
  • - suspect can be / cooperative
  • b. Physical evidence
  • - suspect items on victim
  • - victim items on suspect
  • - suspect items at scene

5
Interview, cont.
  • c. Reports / records
  • - information source
  • - police records
  • - other records
  • Preparation
  • - establish rapport
  • - maintain privacy
  • - psychological advantage
  • - quiet interview room

6
Preparation, cont.
  • a. Verbal behavior analysis
  • - listen
  • - not just what / but how
  • - timing / rate / pitch / clarity
  • - truthful attitude vs. deceptive attitude
  • b. Truthful
  • - spontaneous
  • - helpful
  • - concerned
  • - sincere

7
Preparation, cont.
  • c. Deceptive
  • - guarded
  • - unhelpful
  • - unconcerned
  • - insincere
  • (1) Truthful
  • - sincere / direct / spontaneous / no
  • delay / realistic words / consistent /
  • no qualifications

8
Preparation, cont.
  • (2) Deceptive
  • - delay response / evasive / rapid pace
  • / talk unclearly / change pitch / levity
  • or nervous laughter / bolster answers
  • / sophisticated
  • Witness interview
  • - interview separately
  • - victim / complainant
  • - eyewitnesses
  • - others

9
Preparation, cont.
  • a. Time / place
  • - may not have opportunity
  • b. Identify
  • - keep separate
  • - confidential
  • - not used / unless court
  • c. Reactions
  • - may forget
  • - change story

10
Beginning Interview
  • How starts / very important
  • a. Size each other up
  • - police understand witness
  • - witness holding back
  • b. Establish barriers
  • - our own space
  • - officer encroachment
  • - officer attitude

11
Beginning, cont.
  • c. Friendly / professional
  • - smile / apologize
  • - identify / identification
  • d. Rapport
  • - friend
  • - not adversary
  • - understanding
  • - non-judgmental
  • - good listener

12
Interview Techniques
  • Location
  • - interview room
  • - home of witness
  • - not at workplace
  • a. Small talk
  • - put at ease
  • - safe / comfortable
  • b. Reciprocity

13
Techniques, cont.
  • - exchange of information
  • - part of investigation
  • c. Deception
  • - be truthful
  • - only when necessary
  • d. Listen / empathize
  • - show concern
  • - there to help

14
Techniques, cont.
  • e. Help recall events
  • - do not suggest answers
  • - guide answers
  • f. Choose questions
  • - keep short
  • - confined
  • g. Point out conflicts
  • - statements from others
  • - not change mind / influence

15
Techniques, cont.
  • h. Be observant
  • - signs of lying
  • - initial statement
  • i. Body language
  • - be conscious of
  • Interview Guidelines
  • a. One question
  • - do not confuse

16
Guidelines, cont.
  • - no multiple questions
  • b. Responses simple / direct
  • - do not ramble
  • - or compare
  • c. Avoid yes or no questions
  • - narrative
  • - reveal inconsistencies
  • d. Positive approach

17
Guidelines, cont.
  • e. Be positive
  • - let save face
  • f. Time to answer
  • - ask
  • - not demanding
  • g. Listen
  • - understand
  • - repeat if necessary
  • - prepare from response

18
Guidelines, cont.
  • h. Body language / tone of voice
  • - anger or offend
  • - want cooperation
  • i. Neutral territory
  • - how they feel
  • - you know
  • j. Caution recording
  • - agree
  • - pertinent information

19
Guidelines, cont.
  • k. React
  • - notes / head nod / verbal inclinations
  • - important
  • l. Professional distance
  • - no personal involvement
  • Direct / indirect questions
  • - two types to ask
  • a. Direct

20
Guidelines, cont.
  • - to the point
  • b. Indirect
  • - skirts the issue
  • Two sources of information
  • a. Investigative
  • - witness saw / heard
  • - establish alibi
  • - validity of statements made

21
Information, cont.
  • b. Behavioral
  • - posture / attitude
  • - hand / leg movements
  • - eye contact
  • - way statements made
  • (1) Person telling truth
  • - fear of detection
  • (2) Innocent person fears
  • - not believed

22
Information, cont.
  • - retribution
  • - loss of esteem
  • c. Privacy
  • - important element
  • - exists in the mind
  • (1) Isolation best
  • - not necessary
  • - no time / location

23
Information, cont.
  • (2) Separate on street
  • - back to back
  • (3) Demeanor
  • - talk softly
  • - reassure confidentiality
  • (4) Officer appearance
  • - interested
  • - approachable
  • - non-judgmental

24
Body Language
  • When questions asked
  • a. Barriers
  • - folded arms / crossed or extended legs
  • - timing important
  • - incriminating questions
  • b. Protective gestures
  • - elbow on desk
  • - hand on chin / over mouth
  • - hide eyes

25
Language, cont.
  • c. Grooming gestures
  • - picking lent
  • - smooth hair
  • - straighten tie
  • Non-verbal illustrations
  • a. Untruthful
  • - use hands to illustrate
  • - clarify / recreate activity
  • - truthful dont use

26
Language, cont.
  • b. Deceptive posture
  • - non-frontal
  • - hand on chin / arms crossed
  • - rigid / retracted feet
  • - sitting on hands
  • - slouched / feet extended
  • - position unchanging
  • - static
  • c. Eye contact
  • - 30 to 60

27
Language, cont.
  • (1) Truthful
  • - mutual gaze
  • - direct eye contact
  • (1) Deceptive
  • - incriminating questions
  • - look away
  • Evaluate attitude
  • a. Truthful person

28
Attitude, cont.
  • - anxious to resolve
  • - freely discuss (suspicions / theories /
    and
  • speculations)
  • b. Deceptive person
  • - reluctant
  • (1) No crime occurred
  • - making up story
  • - self-committed (suicide)
  • - money will turn up

29
Attitude, cont.
  • (2) Volunteer nothing
  • - careful thought / words used
  • - overly friendly / polite
  • b. Evaluate responses
  • - attempt to avoid anxiety
  • - avoidance means verbal / nonverbal
  • c. Four possible responses
  • - truth / omission / evasion / denial

30
Attitude, cont.
  • - example Did you steal the 5000.00?
  • (1) Truth Yes, I did.
  • (2) Omission No verbal response
  • (3) Evasion Why would I do that? I like
  • my job too much.
  • (4) Denial No, I did not.

31
Attitude, cont.
  • Anxiety
  • - omission / evasion than denial
  • a. Evasive answer Did you shoot the victim?
  • - I was home all day.
  • - I dont even own a gun.
  • b. Speak in irrational manner
  • - fragmented / incomplete sentences
  • - Its important that . . . , if you think
    . . . ,
  • I hope that you . . . .

32
Attitude, cont.
  • c. Feign memory failure / half-lie
  • - I dont remember.
  • - As far as I know.
  • - I dont recall.
  • d. Bolster answer
  • - To be perfectly honest with you, . . . .
  • - To be quite frank, . . . .
  • e. Sophisticated answer
  • - they have thought about their answer

33
Attitude, cont.
  • - At this point in time, . . . .
  • - I may be mistaken, but . . . .
  • f. Use of religion
  • - I swear to God.
  • - As God is my witness.
  • - I swear on a stack of bibles.
  • Nonverbal responses / behavior
  • - body movement / position change / gestures
  • / facial expressions / eye contact

34
Nonverbal, cont.
  • - communication level more than ½ nonverbal
  • a. Verbal statements
  • - carefully thought out
  • - conscious control
  • b. Do not pay attention
  • - physical movements / gestures
  • - more than ½ of meaning
  • c. Examples

35
Nonverbal, cont.
  • (1) Suspect Did you commit the robbery?
  • - Firm voice Absolutely not, I had
  • nothing to do with it.
  • - leans forward / open posture / maintain
  • eye contact
  • - shows sincerity / directness
  • (2) Suspect 2 same question
  • - weak voice No, I . . . , it wasnt .
    . . , I
  • didnt do it.
  • - shifts position / cross arms / look
    away - shows deception

36
Nonverbal, cont.
  • d. Posture / attitude
  • - forms foundation
  • (1) Evaluating posture
  • - reflects emotions / interest level /
  • confidence
  • (2) Truthful person
  • - high interest / emotionally involved /
  • expresses confidence

37
Nonverbal, cont.
  • (3) Deceptive person
  • - emotionally withdrawn
  • - preoccupied
  • - less interest
  • - lacks confidence
  • Time considerations
  • - most fundamental concept
  • - indicators of deception
  • a. Occurs in 4 stages

38
Time, cont.
  • - during questions / response
  • (1) First stage
  • - asking of questions by investigator
  • - person interpreting contents
  • - obvious threat to them
  • - form verbal response
  • (2) Second stage
  • - response latency
  • - last word question / first word response

39
Time, cont.
  • (3) Third stage
  • - subject responding to question
  • (4) Fourth stage
  • - post response period
  • - completes verbal response
  • - still exhibits nonverbal indicators
  • (a) Relief interview is over
  • (b) Concern whether believed or not

40
Time, cont.
  • b. Factors affecting nonverbal behavior
  • - individuals personality
  • (1) Level of socialization
  • - educational
  • - interaction with others
  • - people interact with
  • (2) Motivation
  • - what is right
  • - unfriendly witness

41
Time, cont.
  • - want to get suspect arrested
  • (3) Psychological problems
  • - mentally incompetent
  • (4) Physiological problems
  • - alcoholic / drug addict
  • (5) Emotional state
  • - family member killed
  • - accomplice killed by police

42
Time, cont.
  • c. Behavioral analysis
  • - valid / reliable means
  • - not 100
  • (1) Evaluate behavior
  • - findings not support guilt
  • - view with caution
  • (2) Exhibit truthful indicators
  • - findings show guilt
  • - pathological liar
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