Library Standards and EResource Management: A survey of current initiatives and standards efforts

1
Library Standards and E-Resource ManagementA
survey of current initiatives and standards
efforts

• Mitchell Memorial Librarys 7th AnnualE-Resource
  Workshop
• July 20, 2007Oliver PeschEBSCO Information
  Services
• opesch_at_ebsco.com

2
Overview

• Background
• Standard development organizations and their
  standards
• E-Journal Life Cycle
• Relating standard to the life-cycle
• Some observations
• Focus on specific standards (COUNTER, SUSHI,
  SERU) time permitting

3
Overview

• Background
• Standard development organizations and their
  standards
• E-Journal Life Cycle
• Relating standard to the life-cycle
• Some observations
• Focus on specific standards (COUNTER, SUSHI,
  SERU) time permitting

4
Background

• Management of e-journals is very challenging
• Many organizations are working on ways to help
• A myriad of standards and initiatives exist
• Its not always easy to match a standard to a
  problem
• Presenting them in a familiar context can help
• ERMI developed the e-journal life-cycle
• This presentation will map standards to the
  life-cycle

5
Overview

• Background
• Standard development organizations and their
  standards
• E-Journal Life Cycle
• Relating standard to the life-cycle
• Some observations
• Focus on specific standards (COUNTER, SUSHI,
  SERU) time permitting

6
Standard development organizations

• NISO
• Accredited by ANSI develops standards related to
  information management.
• Editeur
• Focus on developing the standards infrastructure
  for e-commerce of books and subscriptions.
  Standard carry the ONIX brand.
• COUNTER
• A collaboration between libraries, publishers and
  aggregators to ensure provision of usage
  statistics that are credible, consistent and
  comparable.

7
Standard development organizations

• Digital Library Federation
• A consortium of libraries and related agencies
  pioneering the use of electronic information
  technologies and collections.
• ICEDIS (International Committee on EDI for
  Serials)
• Brings together publisher and subscription agents
  with the goal of creating industry standards to
  facilitate the journal subscription business.
• UKSG (United Kingdom Serials Group)
• An interest group to promote the free exchange of
  ideas on electronic and print serials and the
  process of scholarly communication.

8
NISO Standards and initiatives (selected)
9
ONIX standards from Editeur (selected)
10
COUNTER
11
DLF (E-Resource Management Initiatives)
12
ICEDIS
13
UKSG
14
Overview

• Background
• Standard development organizations and their
  standards
• E-Journal Life Cycle
• Relating standard to their life-cycle
• Some observations
• Focus on specific standards (COUNTER, SUSHI,
  SERU) time permitting

15
ACQUIRE
Title Lists
Prices
Subscription Lists
Business terms
Cataloging
License Terms
Title Lists
PROVIDE ACCESS
Orders
Holdings lists
RENEW
Business terms
Invoices
Proxy support
Renewal orders
Registration activation
Invoices
Searching Linking
Use rights restrictions
Usage data
Holdings changes
Title list changes
Cost data
EVALUATE
ADMINISTER
Check-in
Contacts
Claims
Trouble shooting
SUPPORT
16
Overview

• Background
• Standard development organizations and their
  standards
• E-Journal Life Cycle
• Relating standard to their life-cycle
• Some observations
• Focus on specific standards (COUNTER, SUSHI,
  SERU) time permitting

17
Standards related to the life-cycle Disclaimers

• In the following slides we provide more details
  on the life-cycle from the perspective of
  information transfer and, in particular, the
  potential for that transfer to be from machine to
  machine. In this regard
• The discussion is not exhaustive
• The parties indicated are intended to represent
  parties most likely to engage in
  machine-to-machine transfer of data (e.g. make
  use of the standards)
• The standards identified are those which define
  or enable automated data exchange.
• Standards are listed due to their potential to
  help solve the problem, in many cases these
  standard have not been fully adopted or may still
  be in draft form.

18
ACQUIRE
WHAT Package and price info PARTIES
publisher?library publisher?agent
agent?library STANDARD ONIX SPS
Title Lists
Prices
Subscription Lists
WHAT List of content included in the
transaction PARTIES publisher?library
publisher?agent agent?library STAND
ARD ONIX SPS ONIX SOH
Business terms
License Terms
PROVIDE ACCESS
Orders
RENEW
WHAT List of current subscriptions
(also needed for packages) PARTIES
library?publisher publisher?agent STA
NDARD ONIX SPS
Invoices
WHAT Orders and proof of payment PARTIES
agent?fulfillment STANDARD ICEDIS
WHAT Start date, term, price and
payment terms, etc. PARTIES publisher?library
publisher?agent
agent?library STANDARD ONIX PL SERU
WHAT Detailed invoice for
subscriptions PARTIES agent?library (ILS)
agent?library (ERM) library
(ILS)?library (ERM STANDARD
EVALUATE
ADMINISTER
WHAT License terms and conditions
(terms of use) PARTIES publisher?library
publisher?agent
agent?library STANDARD ONIX PL ERMI license
terms SERU
SUPPORT
19
ACQUIRE
WHAT Bibliographic data PARTIES agent?library
(OPAC) publisher?library (OPAC)
EAMS?library (OPAC) STANDARD Z39.2 (MARC)
Cataloging
PROVIDE ACCESS
Holdings lists
RENEW
WHAT Holdings data with URLs and
coverage PARTIES agent?library
publisher?library EAMS?library STANDA
RD ONIX SOH
Proxy support
Registration activation
Searching Linking
WHAT Proxy configuration info (list of
domains) PARTIES agent?library
EAMS? library STANDARD
EVALUATE
ADMINISTER
WHAT Order details for e-journals PARTIES
agent?host agent?fulfillment
fulfillment?host STANDARD ICEDIS
WHAT Searching of collection PARTIES
library?content provider
metasearch?content provider STANDARD Z39.50
MXG Z39.91 Z39.93
WHAT Context sensitive linking PARTIES content
provider?link resolver STANDARD Z39.88 (OpenURL)
SUPPORT
20
ACQUIRE
WHAT Interpretations of rights and
restrictions of use PARTIES agent?library (ERM)
publisher?library (ERM)
library (ERM)?library (AtoZ) STANDARD ERMI
license terms ONIX PL
PROVIDE ACCESS
RENEW
WHAT Holdings data including URLs and
coverage PARTIES agent?library
publisher?library EAMS?library STANDA
RD ONIX SOH Z39.2 (MARC)
Use rights restrictions
WHAT Titles moving between
publishers PARTIES publisher?agent
publisher?library agent?library STAND
ARD TRANSFER
Holdings changes
Title list changes
EVALUATE
ADMINISTER
Check-in
Claims
WHAT Alerts on new issues PARTIES
publisher?agent publisher?library
agent?library STANDARD ONIX SRN
WHAT Alerts on missing issues PARTIES library
(ILS)?agent agent?publisher
library (ILS)?publisher STANDARD
SUPPORT
21
ACQUIRE
WHAT Who to contact for various needs
(sales, technical, etc.) PARTIES
publisher?library publisher?agent
agent?ibrary STANDARD
PROVIDE ACCESS
RENEW
WHAT Information on triage and solving
problems. PARTIES publisher?library (ERM)
agent?library (ERM) STANDARD
EVALUATE
ADMINISTER
Contacts
Trouble shooting
SUPPORT
22
ACQUIRE
WHAT Usage data PARTIES content host?library
(ERM) usage service?library STANDARD
COUNTER Z39.88 (SUSHI)
PROVIDE ACCESS
RENEW
WHAT Cost information including
breakdown by content item PARTIES agent?library
publisher?library
library (ILS)?library (ERM) STANDARD ONIX SPS
Usage data
Cost data
EVALUATE
ADMINISTER
SUPPORT
23
Overview

• Background
• Standard development organizations and their
  standards
• E-Journal Life Cycle
• Relating standard to their life-cycle
• Some observations
• Focus on specific standards (COUNTER, SUSHI,
  SERU) time permitting

24
Observations

• The message versus the transfer of the message
• Seamless integration of systems requires a
  message and a means of transferring that message
• Many standards focus on the message (e.g. ONIX,
  COUNTER XML schema, etc.)
• Yet dont prescribe how two systems should
  exchange the message.
• Opportunities exist for continued development of
  exchange protocols like SUSHI and OpenURL (which
  focus on the exchange of messages that may be
  defined by another standard.)

25
Observations

• Evolving definitions of business needs
• Growing sophistication of ERMs require additional
  data
• Cost information
• Packages costs broken out by title
• Fund information
• Some existing standards dont handle these new
  needs (e.g. ONIX SPS does not allow for cost at
  title level)
• Existing standards will need to be updated
• Standards processes need to be light to allow
  adaptation in a timely manner

26
Observations

• Standards are more important than ever
• Concepts like Web 2.0 are about seamless
  integration of sites and services
• To make things appear simple on the surface
  requires un-seen complexity behind the scenes
• This complexity needs standards for successful
  scaling
• Collaboration and community involvement is key!

27
Overview

• Background
• Standard development organizations and their
  standards
• E-Journal Life Cycle
• Relating standard to their life-cycle
• Some observations
• Focus on specific standards (COUNTER, SUSHI,
  SERU) time permitting

28
Focus on specific standards

• COUNTER
• SUSHI
• SERU

29

• Non-profit organization includes librarians,
  publishers and aggregators
• Lead in the standardization of usage
• How use is counted
• How use is reported
• Consistent, credible, comparable
• http//www.projectcounter.org/

30
COUNTER Code of Practice

• Code of Practice first released Jan 2003
• Release 2 released Jan 2006
• Code of Practice Addresses
• Terminology
• Layout and format of reports
• Processing of usage data
• Delivery of reports
• http//www.projectcounter.org/code_practice.html

31
COUNTER Usage Reports

• Journal Reports
• JR1 Full Text Article Requests by Month and
  Journal
• JR2 Turnaways by Month and Journal
• Database Reports
• DB1 Total Searches and Sessions by Month and
  Database
• DB2 Turnaways by Month and Database
• DB3 Searches and Sessions by Month and Service
• Books and Reference Works
• Title Requests, Section Requests, Searches and
  Turnaways

32
Journal Report 1Number of Successful Full-Text
Article Requests by Month and Journal
33
Explicit report layout consistent
34
Credible COUNTER Audit

• Beginning 2007, an audit must be passed for a
  vendors service to be compliant
• Conducted by auditor certified accountant or by
  organization accredited by COUNTER (ABCE)
• At vendor expense

35
Overview

• COUNTER
• SUSHI
• SERU

36
SUSHI Objectives

• Solve the problem of harvesting and managing
  usage data from a growing number of providers.
• Promote consistency in usage formatting (XML)
• Automate the process

37
(No Transcript)
38
SUSHI What is it?

• An XML Message
• Methods to transfer the message between two
  systems
• Implemented as a Web service
• Using SOAP (Simple Object Access Protocol)

39
SUSHI The Exchange

• Report Request

• Report Response

40
SUSHI Architecture

• The next series of slides graphically show a
  SUSHI transaction
• Library system requests a usage report
• SUSHI client makes the request
• SUSHI server processes request
• SUSHI server prepares COUNTER report
• SUSHI server packages and returns response
• SUSHI client processes COUNTER report

41
The SUSHI request is sent to the Content
Provider. The request specifies the report and
the library the report is for.
Content Provider
Library
?
ERM
Internet
Request
Request
SUSHI Server (web service)
SUSHI Client
Usage Data
42
The COUNTER report (XML) is created and added to
the Response as its payload. The response is sent
to the client.
Content Provider
Library
?
ERM
Response
Internet
SUSHI Server (web service)
SUSHI Client
COUNTER
Usage Data
43
The SUSHI client processes the response and
extracts the COUNTER report.
Content Provider
Library
?
ERM
Response
Internet
SUSHI Server (web service)
SUSHI Client
COUNTER
Usage Data
44
SUSHI from concept to standard in record time!

• The SUSHI Steering Committee
• Nov. 2004 - Meetings between Cornell Innovative
• July 2005 Cross-Industry Committee
  forms Libraries ILS vendors Content
  providers
• Fall 2005 Technical discussions
• Winter 2006 Live harvests
• Spring 2006 NISO involvement
• September 2006 Draft standard for trial use
• May 2007 Successful trial period ends
• Summer 2007 Z39.93 presented for ballot

45
SUSHI Adoptions and future

• Release of final standard later this year
• COUNTER Release 3
• Consortia reports
• New COUNTER Schema
• SUSHI compliance
• Extendible design
• Other reports
• Other payloads

46
SUSHI Status of Z39.93 200x

• Trial period ended in May 2007
• Successful implementations
• A few minor technical adjustments were made
• Revisions to the standard have been finalized
• Standard is at ballot closes September 1

47
SUSHI Contributing Partners

• Founding Members
• EBSCO
• Ex Libris
• Innovative Interfaces, Inc.
• Swets Information Services
• Thomson Scientific

• Newer members
• Endeavor Information Systems
• Florida Center for Library Automation
• College Center for Library Automation (CCLA) from
  the State of Florida Community Colleges
• Otto Harrassowitz
• OCLC
• Project Euclid
• Serials Solutions
• SirsiDynix

48
SUSHI Resources

• NISO Website
• http//www.niso.org/committees/SUSHI/SUSHI_comm.ht
  ml
• SUSHI Schemas
• http//www.niso.org/schemas/sushi/index.html
• SUSHI FAQ
• http//docs.google.com/View.aspx?docidd2dhjwd_63t
  kkwf
• What is the relationship of the COUNTER payload
  schema to the SUSHI schema?
• What variable information has to be supplied in a
  SUSHI (client) request?
• What variable information has to be supplied in a
  SUSHI (server) response?
• What COUNTER reports can be delivered with SUSHI?
  
• Does SUSHI support older Releases of the COUNTER
  reports?

49
Overview

• COUNTER
• SUSHI
• SERU

50
SERU

• Shared Electronic Resource Understanding
• Intended to stop the madness of e-journal
  licenseing (or at least reduce the madness)
• A mutual understanding on how e-resources will be
  acquired and used
• Allows transactions to take place without the
  need for a formal license
• Does not replace all license agreements (only
  works when the understanding is mutual and
  agreeable)
• Is NOT a standard license or license of adhesion
  (e.g. click-through)

51
Supporting Organizations

• Publishers
• ALPSP Association of Learned and Professional
  Society Publishers
• SSP Society for Scholarly Publishing
• Librarians
• ARL - Association of Research Libraries
• SPARC Scholarly Publishing Academic Resources
  Coalition

Slide courtesy Karla Hahn
52
Topics of Shared Understanding

• Subscriptions and subscribers
• Appropriate and inappropriate use
• Confidentiality and privacy
• Online performance and service
• Archival and perpetual access

Slide courtesy Karla Hahn
53
Next Steps

• Draft statements (v 0.9) available
• Pilot launched June 4, 2007
• Trial period runs through December
• Formal NISO Review Process in 2008

Slide courtesy Karla Hahn
54
To learn more

• Visit the SERU web site at
• www.NISO.org/committees/SERU
• Review draft documents
• Sign up for the SERU listserv to be notified of
  developments
• Register to participate in the pilot

Slide courtesy Karla Hahn
55
SUSHI

• Thank you!
• Oliver Pesch
• opesch_at_ebsco.com