Correct Addressing

1
Correct Addressing

• Business Letter Services

2
Introduction

• Correctly addressing articles allows Australia
  Posts mail sorting equipment to sort mail
  accurately and quickly and lets the postie know
  where to deliver it.
• In this module
• This module explains the importance of Correct
  Addressing and provides a detailed review of
  Australia Posts requirements for correctly
  addressing each of the Bulk Mail services.
• Learning outcomes
• By completing this module, you will be able to
• list the background and benefits of Correct
  Addressing
• identify Australia Posts Correct Addressing
  standards and conditions for each Business Letter
  service
• locate current information about Correct
  Addressing

3
Correct addressing at a glance
What is a Correct Address The address on
every mail article is a direction to Australia
Post. It directs the article through the mail
delivery process, from street post box or Mail
Centre to peoples letter boxes. It should be
complete, concise, and clearly written or printed
so that Australia Post can process and deliver
the article accurately and speedily. Correct
addressing conditions ensure Australia Post
delivery systems can recognise and interpret the
delivery address.
4
Correct addressing at a glance

• Components of a correct address
• The address on any postal article must be left
  justified and contain the following components
• name of addressee
• Attention of or other reference details
• street address house or box number, street name
  and type or Locked Bag number
• locality name or the name of the office of
  delivery
• State or Territory abbreviation
• postcode
• Punctuation must be avoided in the last line of
  the address,
  including
  full stops and commas.
• No part of the address should be underlined.
• Specific standards relate to each line of the
  address.
• These standards are covered on the following
  pages.

Australia Post Attention of Mr A. Sample 321
Exhibition Street MELBOURNE VIC 3000
5
Advanced Correct addressing

• Correct addressing standards
• Introduction
• The advanced letter sorting equipment used by
  Australia Post can read not only the place name,
  State, postcode (essentially the last line of the
  address) - it is able to read the full address
  information. This enables letters to be sorted to
  a finer level.
• The following 10 address presentation standards
  outline the correct format
• Building/Property name
• Building/Complex Sub Unit
• Floor/Level
• House/Property Number
• Lot/Section Number
• Street Name and Type
• Postal Delivery Type
• Placename/Suburb/Locality
• State/Territory
• Postcode
• Each standard is covered in more detail on the
  following pages.

6
Advanced Correct addressing

• Correct addressing standards
• Introduction
• All abbreviations used by Australia Post are
  based on Australian Standards AS4590-1999.
• The Address Presentation Standards does not
  contain a complete list of abbreviations, only
  those commonly used.
• Whilst these standards have been specifically
  developed
  for
  the machine addressing of Small letters, it is
  recommended
  they be used
  for all categories of mail, including hand
  addressed mail articles.

7
Advanced Correct addressing
Correct addressing standards 1. Building/Property
name The full name used to identify the physical
building or property. Usually this information is
not abbreviated, and should include any reference
to a wing or other components of a building
complex, if applicable. The building/property
name is considered an optional element of an
address, however in certain circumstances may be
considered an essential requirement, if other
elements are missing, for example a thoroughfare
number or thoroughfare name.
Examples NORTH WING TREASURY BUILDING Travel
World House Medical Suites Louis Pasteur
Complex BRINDABELLA MR C.R. MACDONALD AO Mr
C.R. MacDonald AO MANAGER Manager ORBIT TRAVEL
CO Orbit Travel Co TRAVEL WORLD HOUSE Travel
World House
Note These addresses are incomplete. They are
only examples of the construction of an address
using Building/Property Name. Complete addressing
is covered later.
8
Advanced Correct addressing
Correct Addressing standards 2. Building/Complex
SubUnit If applicable, specifying the type of a
separately identifiable portion within a building
complex or marina with its associated number or
identifier to clearly distinguish it from
another, is an essential element of an
address. Abbreviations can be used, however they
are not essential. If abbreviations are used they
should be structured in accordance with the table
below.
9
Advanced Correct addressing
Correct addressing standards 3. Floor/Level If
applicable, descriptors used to identify the
floor or level of a multi-storey building or
complex are considered an essential element of an
address. The Floor/Level is positioned as the
first item, located on the same line as the
House/Property Number and Street Name. However,
it can be placed on a separate address line,
above the line containing the House/Property
Number and Street Name, if necessary. Abbreviation
s can be used, however they are not essential. If
abbreviations are used they should be structured
in accordance with the table below.
10
Advanced Correct addressing
Correct addressing standards 4. House/Property
number To record the numeric or numeric/alpha
reference number of a house or property (also
referred to as a street number) is an essential
element of an address. The House/Property Number
is positioned before the Street Name and Type,
located in the same line containing the Street
Name. Generally, only one house/property number
is used. However, if the house/property number
includes a number range, the range of applicable
numbers should be included, separated by a hyphen
(-), with no spaces between numerals, i.e. 17-19.
Ideally, the alpha characters should be printed
in upper case, with no spaces between numerals,
for example 11B. Examples 11B Waterman
Ave 101-105 WENTWORTH RD 17 Jones St MR C.R.
MACDONALD AO Mr C.R. MacDonald AO MANAGER
Manager ORBIT TRAVEL CO Orbit Travel
Co TRAVEL WORLD HOUSE Travel World House SUITE
3 Suite 3 LEVEL 7 17 JONES ST Level 7 17
Jones St
11
Advanced Correct addressing
Correct addressing standards 5. Lot/Section
number The Lot/Section reference is allocated to
a property, recorded by the appropriate
Government Department, during the sub-division of
a particular parcel of land. Lot or Section
numbers should only be used prior to the formal
allocation of street numbers by the appropriate
Government Department. If formal street numbers
have not been allocated this becomes an essential
element of an address. The Lot/Section Number is
positioned before the Street Name and Type,
located in the same line containing the Street
Name. Ideally to be printed in upper case,
however upper case for the first character and
lower case for subsequent characters is
acceptable. Examples LOT 17 JONES ST Lot 16
Godfrey Ave
12
Advanced Correct addressing
Correct addressing standards 6. Street name and
type The full street name used to identify the
street location of the property, together with
the thoroughfare type. Only one street name
should be used. This is an essential element of
an address. The street name and type is located
on the second last line of the address, together
with the street number (or if applicable
floor/level, building sub-unit). The thoroughfare
type should be abbreviated in accordance with
Australian Standard AS4590-1999, however they can
be spelt in full. The following is a list of
commonly used thoroughfares types, together with
appropriate abbreviations.
13
Advanced Correct addressing
Correct addressing standards 7. Postal delivery
type If this element is applicable,
identification of a specific postal address and
the service number, is an essential component of
an address. It is located on the second last line
of an address. It is recommended that the Postal
Delivery Type be abbreviated as per the table
below.
14
Advanced Correct addressing
Correct addressing standards 8.
Placename/Suburb/Locality The full name of the
placename or Post Office of delivery containing
the specific address, which may include a
Delivery Centre (DC) or a Business Centre (BC),
is considered an essential element of an address.
The placename is the first item located in the
last line of the address, together with the State
abbreviation and postcode. This information must
be printed in upper case, with no punctuation.
Generally, the placename is not abbreviated,
however certain elements of the placename may be
abbreviated based on common acceptance, i.e. MT
for Mount and ST for Saint. Examples
or MR C.R. MACDONALD AO Mr C.R. MacDonald
AO MR C.R. MACDONALD AO Mr C.R. MacDonald
AO MANAGER Manager MANAGER Manager ORBIT
TRAVEL CO Orbit Travel Co ORBIT TRAVEL CO
Orbit Travel Co TRAVEL WORLD HOUSE Travel World
House PO BOX 87 PO Box 87 SUITE 3 Suite 3
NORTH SYDNEY NORTH SYDNEY LEVEL 7 17 JONES ST
Level 7 17 Jones St NORTH SYDNEY NORTH
SYDNEY
15
Advanced Correct addressing
Correct addressing standards 9.
State/Territory The defined State or Territory
in Australia (in abbreviated format) that the
specific placename/address is located is
considered an essential element of an address.
The State or Territory abbreviation is located in
the last line of the address, one or two spaces
after the Suburb/Place/Locality. Two spaces are
preferred. It must be printed in upper case, with
no punctuation. The State or Territory must
always appear in an approved abbreviated form, as
indicated below.
16
Advanced Correct addressing
Correct addressing standards 10. Postcode A four
digit numeric descriptor for a postal delivery
area, aligned with placename, suburb or locality
and in some circumstances a unique Postal
Delivery Type is considered an essential element
of an address. The postcode is located in the
last line of the address, one or two spaces after
the State or Territory abbreviation, with no
punctuation. Two spaces are preferred. The
postcode must be the last item in a domestic
address. Its format must be all numeric, with
leading zeros displayed, and it must be printed
in upper case, with no punctuation. Examples NOR
TH SYDNEY NSW 2060 DARWIN NT 0800
17
Advanced Correct addressing
Correct addressing conditions Why is correct
addressing important? For bulk mail services,
Australia Post offers lower postage rates to
customers who prepare and lodge articles in
accordance with bulk mail conditions. One of
these conditions is to correctly format the
delivery address of each article to ensure that
the addresses are compatible with Australia
Posts specialised processing streams. To
enable the letter sorting equipment to perform at
high levels of efficiency, all lines of the
address should be formatted correctly and in a
consistent manner. The established standards for
each service outline the correct format for
addresses to be presented on letters, and the way
in which address information is placed on
articles.
18
Advanced Correct addressing

• Correct addressing conditions
• Why is correct addressing important?
• Australia Post uses advanced letter sorting
  equipment within processing streams which
  incorporate
• Optical Character Readers (OCR). These machines
  read the placename, State, postcode and other
  keywords from machine-addressed letters.
• Multi-line Optical Character Readers (MLOCR).
  These machines read full address information,
  which enables letters to be sorted to a finer
  level.

19
Advanced Correct addressing

• Correct addressing conditions
• When is correct addressing mandatory?
• Correct Addressing is a condition of acceptance
  for
• Charity Mail
• Clean Mail
• Impact Mail
• Acquisition Mail
• PreSort Letters
• Print Post
• Reply Paid
• Specific requirements for each service are
  covered on the following pages.
• The address structure on Reply Paid responses is
  different to the others,
  so it is covered
  separately later in this module.

20
Advanced Correct addressing
Correct addressing conditions Delivery
address Acquisition Mail, PreSort Letters and
Charity Mail The delivery address is a mandatory
inscription and therefore correct addressing
conditions apply, including barcode
placement. The numbers below explain the correct
addressing conditions which apply to PreSort
Letters delivery addresses.
Address lines (excluding
barcode placement) should be left justified. Any
font can be used for the address as long as it is
clearly readable, preferably in 12 point size and
it is strongly recommended that print characters
do not overlap. Whilst attributes such as
italics, bolding, shadowing or underlining are
permitted, their use should be avoided.
Bottom line must contain the locality and
postcode. It is recommended that the State
abbreviation is printed on the same line after
the locality and that CAPITALS are used.
Customers can access PreSort prices if the State
abbreviation is not present or on the same line
as the locality and postcode.

• If using window panel envelopes, the entire
  address block must be clearly visible through the
  window panel when presented for lodgement.
• Address labels may be used but should be straight
  and firmly affixed.

Additional address information such as a business
or persons name, must be placed above the last
two lines of the address (not below, alongside or
within these lines).
1
Second last line must contain the delivery
address information.
4
2
5
3
21
Advanced Correct addressing
Correct addressing conditions Delivery
address Clean Mail The delivery address is a
mandatory inscription and therefore correct
addressing conditions apply. The numbers below
explain the correct addressing conditions which
apply to Clean Mail delivery addresses
Address lines should be left justified. Fixed
pitched fonts are recommended (such as Courier 12
point, 10 pitch). If proportional fonts are used,
it is preferred they be structured in 12 point,
ideally Helvetica 12 point. Print characters
must not touch or overlap. Artistic or script
fonts are not permitted. Print characters must be
between 1.8mm and 7.0mm high, and between 0.3mm
and 7.0mm wide. The ideal height is between
2.0mm and 4.0mm (upper case characters of nominal
10 point and 12 point type generally fall within
this range) . Line spacing should be between
1.0mm and 2.5mm. Red, orange and yellow inks
must not be used. Dark inks such as black are
preferred. Attributes such as italics, bolding,
shadowing, or underlining are not permitted. The
address must be parallel to the long side of the
envelope.

• Bottom line must contain in the following order
  the locality, State abbreviation and finally the
  postcode. This line is to be printed in CAPITALS
  with no punctuation and no underlining. Leave 1
  or 2 spaces between the locality, the State or
  territory abbreviation and the postcode.

Additional address information such as a business
or persons name, must be placed above the last
two lines of the address (not below, alongside or
within these lines).
If using window panel envelopes, the entire
address block must be clearly visible through the
window panel when presented for lodgement. Font
Colour - Red, orange and yellow inks must not be
used. Dark inks such as black which clearly
contrast against the background are
preferred. Address labels may be used but should
be straight and firmly affixed.

• Second last line must contain the number and name
  of the street or thoroughfare or PO Box or Bag
  number.

1
4
2
3
5
22
Advanced Correct addressing
Correct addressing conditions Delivery
Address Print Post Print Post items do not need
to be barcoded, however customers can avoid
correct addressing conditions for articles under
Residue and CBD Sort Divisions if they apply
barcodes. Correct addressing is important for
efficient delivery of Print Post articles. A
surcharge applies to Residue articles and
articles sorted to CBD Sort Divisions which do
not meet the following correct addressing
conditions. The numbers below explain the correct
addressing conditions which apply to Print Post
delivery addresses.
Address lines should be left justified. Fixed
pitched fonts are recommended (such as Courier 12
point, 10 pitch). If proportional fonts are used,
it is preferred they be structured in 12 point,
ideally Helvetica 12 point. Print characters
must not touch or overlap. Artistic or script
fonts are not permitted. Attributes such as
italics, bolding, shadowing, or underlining are
not permitted. The address must be parallel to
the long side of the envelope.
Bottom Line This must contain, in the following
order, the place name, state or territory
abbreviation and finally the postcode. This line
is to be printed in CAPITALS with no punctuation,
and no underlining. Leave 1 or 2 spaces only
between place name, state or territory
abbreviation and the Postcode.
Second Last Line This must contain the delivery
address information. Red, orange and yellow inks
must not be used. Dark inks such as black which
clearly contrast against the background are
preferred.
1
Additional address information such as a business
or persons name, must be placed above the last
two lines of the address (not below, alongside or
within these lines).
4
2
3
23
Advanced Correct addressing
Correct addressing conditions Delivery
address Impact Mail The delivery address is a
mandatory inscription and therefore correct
addressing conditions apply. The numbers below
explain the correct addressing conditions which
apply to Impact Mail delivery addresses.
If using window panel envelopes, the entire
address block must be clearly visible through the
window panel when presented for lodgement. Most
coloured inks, except yellow, orange and red can
be used. Red is reserved for Postage Meter
impressions. Dark colours such as black, dark
blue, and dark green are best. Address labels may
be used but should be straight and firmly affixed.
1
1. Address lines should be left justified. Any
font can be used for the address as long as it is
clearly readable, preferably in 12 point size.
2. Second last line must contain the delivery
address information.
4. Additional address information such as a
business or persons name, must be placed above
the last two lines of the address (not below,
alongside or within these lines).
3. It is recommended that the place name, state
abbreviation and postcode be printed on the same
line and that CAPITALS are used. This information
should be on the bottom line.
4
2
5
3
24
Advanced Correct addressing

• Correct Addressing Conditions
• Address Font
• Clean Mail, Print Post and Impact Mail
• In addition to delivery address formatting, Clean
  Mail, Print Post and Impact Mail articles need to
  comply with the following address font
  requirements
• Fixed-pitch fonts are recommended.
• If proportional fonts are used, they should be a
  minimum of 12 point in size.
• Individual characters must not touch or overlap.
• Artistic or script fonts must not be used.
• Print characters must be between 1.8mm and 7.0 mm
  high and between 0.3mm and 7mm wide. The ideal
  height is between 2.0 and 4.0mm (upper case
  characters of nominal 10 point and 12 point type
  will generally fall within this range). Line
  spacing should be between 1.0mm and 2.5mm.
• Attributes such as italics, bolding, shadowing or
  underlining must not be used.

Fixed pitch (or non-proportional) fonts In
fixed-pitch fonts every character has the same
width . Courier is a fixed pitch font.
Proportional fonts In proportional fonts
different characters have different widths. Times
New Roman is a proportional font.
Artistic of Script fonts Cursive, fancy style
fonts such as Brush Script and Marigold.
25
Advanced Correct addressing

• Correct addressing conditions
• Address zones Acquisition Mail and PreSort
  Letters - Small and Small Plus and Charity Mail
• The Zones on the letter, as indicated below, must
  be observed at all times.
• The complete barcode and address must be
  positioned
• at least 20mm down from the top edge of the
  piece of mail
• no more than 100mm up from the bottom edge of
  the piece of mail
• no closer than 15mm from the bottom edge of the
  piece of mail and,
• no closer than 15mm from either side of the
  piece of mail.

Note the Acquisition Mail job ID number must be
printed in the delivery address zone, aligned to
the left, above the barcode or above the return
address in the top left hand corner.
Note the Charity Mail number must be printed in
the delivery address zone, aligned to the left,
above the barcode or above the return address in
the top left hand corner.
26
Advanced Correct addressing
Correct addressing conditions Address zones
PreSort Letters - Medium and Large letters
(landscape) The preferred Zones for Medium
letters and Large letters (Landscape) are
indicated in the diagram. The preferred location
for the Postage Paid Imprint is in the Postage
Zone at the top right corner of the article.
27
Advanced Correct addressing

• Correct addressing conditions
• Address zones PreSort Letters - Medium and Large
  letters (portrait)
• The preferred Zones for Medium letters and Large
  letters (Portrait) are indicated in the diagram.
• No part of the barcode can appear in the Postage
  Zone.
• The barcode can be oriented to either portrait or
  landscape. It is recommended that the address and
  barcode are oriented in the same direction.
• When using window panel envelopes, it is
  recommended that the barcode is positioned below
  the address.

28
Advanced Correct addressing

• Correct addressing conditions
• Article layout Clean Mail Small and Small Plus
• Clean Mail articles are comprised of three
  printing zones plus Clear Zones on the front and
  rear
• Clear Zones
• Postage Zone
• Delivery Address Zone
• Creative design/advertising zone

29
Advanced Correct addressing

• Correct addressing conditions
• Article layout Clean Mail - Clear Zones
• No printing is allowed in Clear Zones as they are
  reserved for processing by Australia Post.
• The following Clear Zone areas are mandatory for
  Clean Mail articles
• Left top
• Right below
• Front bottom edge
• Back bottom edge

At least 10mm clear from the left side top of
address block
The whole of the area below and to the right of
the address block
At least 20mm from back bottom edge - extending
for 125mm from the left edge
At least 15mm clear from the front bottom edge
of the envelope
30
Advanced Correct addressing
Correct addressing conditions Article layout
Clean Mail Creative Design/Advertising
zone Creative design/advertising an only be
printed outside of the clear zones in the
creative
design/advertising zone on a Clean mail
envelope. However, graphics are acceptable in
clear zones as long as they are in an approved
PMS colour.
The colours printed above are approximations
only. Refer to official ink colour charts
31
Advanced Correct addressing

• Correct Addressing Conditions
• Article layout Print Post - Small articles
• The Address Zone must be observed for Residue and
  CBD Sort Division to avoid incurring a surcharge.
• The preferred location for the Postage Paid
  Australia imprint is in the Postage Zone at the
  top right corner of the article.
• The complete address (and barcode if present)
  must be positioned
• parallel with the long edge of the article
• at least 40mm down from the top edge of the
  article
• no closer than 15mm from the bottom edge of the
  article
• no closer than 10mm from either side of the
  article, and
• near the centre or right hand side of the
  address zone,
  
  and lower down than the return address

32
Advanced Correct addressing

• Correct Addressing Conditions
• Article layout Print Post Large articles
  (landscape)
• The Address Zone on the article, must be observed
  for Residue and CBD Sort Division articles to
  avoid incurring a price surcharge.
• The preferred location for the Postage Paid
  Australia imprint is in the Postage Zone at the
  top right corner of the article.
• The complete address (and barcode if present)
  must be positioned
• at least 15mm down from the top edge of the
  article
• no closer than 15mm from the bottom edge of the
  article
• no closer than 15mm from the left side of the
  article
• no closer than 60mm form the right side of the
  article
• near the centre of right hand side of the
  address zone,
  
  and lower down than the return address

33
Advanced Correct addressing

• Correct addressing conditions
• Article layout Print Post Large articles
  (portrait)
• The Address Zone must be observed for Residue and
  CBD Sort Division
  articles to avoid incurring a
  price surcharge. The preferred location for the
  
  Postage Paid Australia imprint is in the Postage
  Zone at the top right corner
  of the article.
• The complete address (and barcode if present)
  must be positioned
• at least 60mm down from the top edge of the
  article
• no closer than 15mm from the bottom edge of the
  article
• no closer than 15mm from the left side of the
  article
• no closer than 15mm form the right side of the
  article
• near the centre of right hand side of the
  address zone,
  
  and lower down than the return address

34
Advanced Correct addressing

• Correct Addressing Conditions
• Article layout Impact Mail
• Customers only need to ensure sufficient space in
  their Impact Mail design to clearly display the
  address details or affix a Return to Sender
  sticker.

35
Advanced Correct addressing

• Correct Addressing Conditions
• Reply Paid
• Because it is a response mechanism, the address
  structure on Reply Paid responses is an
  exception, and differs in structure from other
  outbound articles. The following items are
  mandatory for Reply Paid articles

• 1. Reply Paid address (including barcode), must
  be
• centred on the article if possible
• at least 40mm below the top edge of the article
• at least 15mm above the bottom edge (which must
  be kept clear)
• with at least 15mm clear space to the left, and
• at least 15mm from the right edge of the
  article (which must be kept clear)
• 2. Barcode must be at least 2mm above the first
  line of the reply Paid address
• 3. Delivery Address must be at the top left
  corner of the article or at the top centre of
  the article if you add your logo or other
  printing in the Service Zone.

36
Advanced Correct addressing

• Correct Addressing Conditions
• Reply Paid
• Machine readability
• Mandatory requirements apply for machine
  readability when printing on a Reply Paid item
  including
• the position and format of address components
• height and width of characters
• space between lines
• font style
• special effects
• colour
• Although Australia Post will supply basic Reply
  Paid artwork, including Reply Paid barcode and
  correctly formatted Reply Paid address ready for
  logos or branding to be added, for full details
  of these mandatory requirements, refer to the
  Reply Paid service guide, and the Australia Post
  website (auspost.com.au)

37
Advanced Correct addressing

• Correct Addressing Conditions
• Reply Paid
• Standard article layout
• Reply Paid pre-printed articles comprise three
  printing zones plus clear zones on the front and
  rear.
• Clear zones
• Postage zone
• Delivery address zone
• Reply Paid address zone

38
Advanced Correct addressing

• Correct Addressing Conditions
• Reply Paid
• Direct Mail/Postcards
• This illustration suggests how to maximise the
  space available on the postcard for your
  advertising or other printing.

? move the delivery address to the right edge of
the delivery address zone no closer than 50mm
from the right edge of the article
? keep 5mm clear to the left of the delivery
address
? the remaining space on the left side of the
article may be used for the advertising or other
printing.
? move the Reply Paid barcode and address as far
to the right as possible no closer than 10mm
from the right edge of the article
? keep 15mm clear to the left of the Reply Paid
barcode and address
? the clear zone of 15mm at the bottom edge of
the article must be kept clear of any printing
39
Advanced Correct addressing

• Correct Addressing Conditions
• What is the same what are the differences?
• Articles for each Business Letter service are
  designed to follow specialised processing
  streams. For this reason correct addressing
  conditions vary between services.
• To qualify for bulk mail prices, customers need
  to pay particular attention to correctly
  addressing articles to conform with the
  requirements of the service they have elected to
  use.
• The Correct Addressing Fact Sheet provides an
  overview of the different correct addressing
  conditions, compared by service.

40
Advanced Correct addressing

• Summary
• You have now completed this module.
• The key points covered were
• The address on every mail article is a direction
  to Australia Post.
• The address should be complete, concise, and
  clear so that Australia Post can process and
  deliver the article accurately and
  speedily.
• Address presentation standards apply to each
  line of the address.
• The name of the addressee is a mandatory
  condition.
• The Street address, Box number or Locked Bag
  number is a mandatory condition.
• The bottom line must always contain the locality
  name, and usually the State or territory and the
  postcode.
• Correct Addressing is a condition of access to
  Business letter services discounts.
• Correct Addressing is a condition of acceptance
  for Acquisition Mail, PreSort Letters, Charity
  Mail, Clean Mail, Print Post, Impact Mail and
  Reply Paid.
• Correct Addressing Conditions include article
  layout for these services.
• Because it is a response mechanism, the address
  structure on Reply Paid responses is an
  exception, and differs from other outbound
  articles.

41
Assessment
You now need to complete a short assessment to
check your understanding of the information
covered in this module. This assessment
consists of 10 multiple-choice questions and
should take you approximately 10 minutes to
complete. To pass the assessment, you need to
answer at least eight of these questions
correctly. Attempt this assessment as many times
as you need to. If you do not pass, it is
recommended that you review this module again.
42
Assessment
True or false? Each article must contain a
correctly written address to ensure Australia
Post is able to deliver it.
1

1. True
2. False

Correct answer A Correct Addressing conditions
ensure Australia Post delivery systems can
recognise and interpret the delivery address.
43
Assessment
2
Select the correct address alignment
(justification) for any postal article

• a. Right justified
• b. Centred
• c. Left justified

Correct answer C The address on any postal
article must be left justified.
44
Assessment
True or false? Australia Post letter sorting
equipment can only read the Suburb, State and
Postcode.
3

1. True
2. False

Correct answer B The advanced letter sorting
equipment used by Australia Post can read not
only the placename, State, postcode (essentially
the last line of the address), they are able to
read full address information, which allows
letters to be sorted to a finer level.
45
Assessment
Correct Addressing is a condition of access to
Bulk Mail services prices. This is because
4

• a. It makes it easier to identify the chosen
  service
• b. Articles can follow their specialised
  processing streams
• c. You need to do something different to earn a
  different rate

Correct answer B For each Business Letter
Service, articles are designed to follow
specialised processing streams. For this reason,
and to qualify for bulk mail prices, customers
need to pay particular attention to addressing..
46
Assessment
5
To which of the following Bulk Mail services do
Correct Addressing conditions not apply?

• a. PreSort Letters/Charity Mail/Acquisition Mail
• b. Print Post
• c. Reply Paid
• d. Unaddressed Mail
• e. Impact Mail

Correct answer D Because it has no address,
Unaddressed Mail does not require correct
addressing conditions
47
Assessment
True or false? Acquisition Mail and PreSort
Letters must contain the Locality, the State
abbreviation and the Postcode.
6

1. True
2. False

Correct answer B The bottom line of Acquisition
Mail and PreSort Letters must contain the
locality and postcode. It is recommended that
the State abbreviation is printed on the same
line after the locality and that CAPITALS are
used. Customers can access PreSort prices if the
State abbreviation is not present or on the same
line as the locality and postcode. .
48
Assessment
True or false? Print Post articles must contain
the locality, the State abbreviation and the
postcode.
7

1. True
2. False

Correct answer A Correct. The bottom line of
Print Post articles must contain, in the
following order, the place name (locality), state
or territory abbreviation and finally the
postcode.
49
Assessment
True or false? Impact Mail articles must contain
the locality, the State abbreviation and the
postcode..
8

1. True
2. False

Correct answer A For Impact Mail items it is
recommended that the place name (locality), state
abbreviation and postcode be printed on the same
line and that CAPITALS are used. This information
should be on the bottom line.
50
Assessment
Which service does not require Clear Zones
adhered to in its article layout?
9

• a. PreSort Letters/Charity Mail/Acquisition Mail
• b. Print Post
• c. Reply Paid
• d. Impact Mail
• e. Clean Mail

Correct answer D Impact Mail customers only
need to ensure sufficient space in their design
to clearly display the address details or affix a
Return to Sender sticker.
51
Assessment
Because it is a response mechanism, the address
structure on Reply Paid responses is an
exception, and differs in structure from outbound
articles and has mandatory requirements for
10

• a. Clear Zones, Return Address and Postage Paid
  imprint
• b. Postage Meter imprint, Surface Mail indicator
  and Print Post number
• c. Reply Paid address, Barcode and Delivery
  address

Correct answer C Because it is a response
mechanism, the address structure on Reply Paid
responses is an exception, and differs in
structure from outbound articles and has
mandatory requirements for the Reply Paid
address, the Barcode and the Delivery address.