National Incident Management System NIMS Smart Practice

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National Incident Management System (NIMS) Smart
Practice
Crossing the Digital Divide Series of Best
Practices
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Disclaimer

• Whatever the FCC said on Tuesday

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Case Study

• Allegany County, MD

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Rural Realities
Which 12 teachers do you want me to fire?
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Why AllCoNet?

• AllCoNet2 was created as a wireless alternative
  to wireline solutions for delivery of internet
  and private data to schools, libraries,
  government agencies and economic development
  within Allegany county.

2001 Verizon declines network upgrade
1996 AllCoNet1 Completed
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Why AllCoNet2?
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Essential Connectivity
The overall cost for these circuits is
significantly greater than the competing sites
and is prohibitive. Based on the above,
Goodyear cannot make a business case for the site
in Maryland.
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Economic Divide

• Necessary services are not available
• No private investment
• Higher costs
• No support

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What is a Telco?
Physical Plant
Architecture
Services

• Central Office
• Fiber/copper connections to customers
• Fault-tolerant connections between central
  offices
• Power backup
• Environmental controls
• Security

• SONET
• Security
• Redundancy
• Hardened equipment
• Designed for high availability and high
  reliability
• Management Tools

• Traditional services (TDM T1, DS3, OCn)
• Carrier data circuits (Frame Relay, ATM)
• Broadband (DSL)
• Voice (POTS, PRI, VoIP)

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The Real Digital Divide

• The ability to provide the same telecommunication
  services at a price that is equal to or less than
  major metropolitan markets is the hidden, and
  more important
• Economic Divide

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Case Study (summary)

• Government communication services provided the
  business case for deployment
• Schools and libraries
• Government facilities
• Emergency services
• Homeland security
• Utilities (SCADA)
• Not-for-profit operations

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National Incident Management System (NIMS)
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National Incident Management System (NIMS)

• While most emergency situations are handled
  locally, when there's a major incident help may
  be needed from other jurisdictions, the state and
  the federal government.
• NIMS was developed so responders from different
  jurisdictions and disciplines can work together
  better to respond to natural disasters and
  emergencies, including acts of terrorism. NIMS
  benefits include a unified approach to incident
  management standard command and management
  structures emphasis on preparedness, and mutual
  aid and resource management.

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The National Incident Management System (NIMS)
Integration Center (NIC)

• The NIMS Integration Center (NIC) was established
  by the Secretary of Homeland Security to provide
  "strategic direction for and oversight of the
  National Incident Management System (NIMS)...
  supporting both routine maintenance and the
  continuous refinement of the system and its
  components over the long term." The Center
  oversees all aspects of NIMS including the
  development of compliance criteria and
  implementation activities at federal, state and
  local levels. It provides guidance and support to
  jurisdictions and incident management and
  responder organizations as they adopt the system.
• The Center is a multidisciplinary entity made up
  of federal stakeholders and over time, it will
  include representatives of state, local and
  tribal incident management and responder
  organizations. It is situated within the
  Department of Homeland Security's Federal
  Emergency Management Agency.

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http//www.fema.gov/pdf/emergency/nims/nims_doc_cv
r.pdf
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http//www.fema.gov/emergency/nims/nims_compliance
.shtmnimsdocument
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Jurisdictions are required to meet the FY06 NIMS
requirements as a condition of receiving federal
preparedness funding assistance in FY 2007
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From Mock Disaster to Smart Practice

• DHS / FEMA travel to Cumberland, MD to see review
  the network they helped fund
• DHS / FEMA conducted a mock disaster in Allegany
  County, MD in 2005
• NIMS ran better on AllCoNet2 than any other
  network
• DHS /FEMA bring in their science and technology
  consultant and technology support
• DHS / FEMA determines to develop a smart
  practice document to educate communities on
  network design and features

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http//www.fema.gov/pdf/emergency/nims/smart_pract
ice.pdf or go to www.fema.gov and type in allconet
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A2 Core Features

• NCIC (Natl Crime Information Center) database
  (requires Layer2 / encryption)
• HIPAA (Health Information Portability and
  Accountibility Act) compliant
• IPv6 compliant
• Carrier grade components
• Streaming High Definition cameras

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Why High Definition Video?
Photos from IQinVision HD Cameras
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Why is Interoperability So Hard?

• HF
• UHF
• VHF
• Trunked (700 800Mhz)
• P25
• Tactical 4.9Ghz
• 700Mhz
• EDACS

• STU-lll phones
• STE phones
• Landline PSTN

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Public Safety Spectrum Bands
From the Public Safety Wirless Network (PSWN)
program www.pswn.gov
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Multiple Connections are a Prerequisite
Courtesy Voiceboard Corp www.voiceboard.com
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Multiple Jurisdictions Must Interoperate
Courtesy Voiceboard Corp www.voiceboard.com
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Emergency Operations Command Center (EOC) or DHS
/ FEMA Joint Field Office (JFO)
Courtesy Voiceboard Corp www.voiceboard.com
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New Interoperability Software
Courtesy Voiceboard Corp www.voiceboard.com
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What Makes This Platform Special?

• Multi-service
• Self Contained
• Self Healing
• Self Adjusting
• Layer 1,2,3 Separation
• Security
• Prioritization
• Reliability (99.9999)

• QOS
• GOS
• Self adjusting
• Self balancing
• Latency
• Jitter
• Backhaul
• Easily Replicated

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Architecture
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Network Coverage

• Located in Allegany County, Maryland
• (430 sq mi), the network consists of 14 towers
  with coverage to
• 85 of Allegany County residents,
• 90 of the businesses and
• 100 of the business parks.

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LEC bypass opportunity for national carriers
CONXX Private SONET OC-n Level (3)
Level (3) Fiber-optic Network
Collocation at carrier hotel
National Fiber-optic Networks
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How do you reinvent a Telco?
1. Identify population centers
2. Identify Opportunities

• Apply CONXX
• Architecture

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How do you layer in the Public Safety network?
Management
Environmental Controls
Power Backup
Security
Traditional services (TDM T1, DS3, OCn)
Backbone Transport using Fiber and/or Licensed
Microwave
Baseband Radios (UFH, VHF, Trunked Pa25)
Interoperability Server (ACU 1000 / Voiceboard)
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Additional Towers
Haystack South
Fort Hill
Frostburg
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Knobby South Tower Views
Blue - 2.4 / 5.8 GHz Facing Haystack Mtn
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Education (done right)
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Feasibility Facts
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Todays broadband projectshelp satisfy the need
for residential connectivity...
But theyre only looking at the tip of the
iceberg.
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Traditional Telecom
700
233
1

• 1 DS3 3,500 / mo.
• or 233 residential broadband users at 15 / mo
• or 700 residential broadband users at AllCoNet2
  wholesale rates

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Conclusion
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The World is FlatThomas L. Friedman
So how do you keep your community from falling
off the edge?
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Public SafetyTip of the Spear for Community
Networks
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Solving the Economic Divide

• For the cost of
• 1 mile of highway
• 5 miles of waterline
• solve your communications infrastructure

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Access Bandwidth in the Last Mile
From How Much Bandwidth is Enough In the Access
Network? Strategies of ATT, Verizon, and
BellSouth in the Design of the Last Mile,
Information Gatekeepers, Inc.
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Unexpected Opportunities for Growth

• New Ruralism
• ruppies
• WSJ October 2, 2006 The Journal Report Encore
• Forget Golf Courses, Beaches and Mountains When
  it comes to findings a new place to live, todays
  retirees are looking for dsomething completely
  different.

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Telework Hitting Home in Customer Contact The
New Gold Standard The Call Center Management
Review - August 2006 Issue by Greg Levin
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Work_at_home
http//www.alpineaccess.com/external/agentRequirem
ents.html
http//www.willowcsn.com/CyberCorps/applynow.asp
http//www.workathomeagent.com/
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References

• FEMA / NIMS Smart Practice
• ARC / AllCoNet a Mountain County Connects
• Dept. of Commerce / Economic Development America
  Broadband Access in Rural Areas
• An Open Invitation

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Thank you
Todd Tanner todd.tanner_at_conxx.net 801-326-1200
SLC office 801-580-0966 mobile Cumberland,
MD 888-88-CONXX (888-882-6699)
Jeff Blank Allegany Board of Education jblank_at_allc
onet.org 301-759-2006
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Extra Slides