Leadership and Management for the 21st Century Health Sciences Library

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Leadership and Management for the 21st Century
Health Sciences Library

• Jane Blumenthal, AHIP, Director
• Nancy Allee, AHIP, Deputy Director
• Health Sciences Libraries, University of Michigan
  
• October 14, 2007

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Overview

• Background and Description
• Environment
• Mandate for Change
• Implementation

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University of Michigan Health Sciences Libraries

• Taubman Medical Library
• Public Health Library Informatics
• Dentistry Library

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Primary Clientele

• Medical School
• School of Nursing
• College of Pharmacy
• School of Public Health
• School of Dentistry
• UM Health System

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Library Roles

• gt 19,000 Primary Users
• Resource Library
• Outreach Library

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Changing Environment - Global

• Print to digital
• Born digital library patrons
• NIH Roadmap
• ACGME competencies
• Economics of Health Care
• Space pressures

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Changing Environment - Local

• State and local economy
• Budget pressures
• Emphasis on community engagement
• New Leadership
• Google
• Programmatic Review
• Environment of constant change, challenge, and
  assessment

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Mandate for Change

• User-driven, pent-up demand
• A compliment to library and staff
• Recognized and supported by University Library
  leadership

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SWOT

• Excellent work (Strength)
• Not getting desired recognition and appreciation
  (Weakness)
• Demand for additional online resources and new
  services (Opportunity)
• Flat or declining budget and staff (Threat)

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Vision/Mission

• The Health Sciences Libraries are a valued
  partner, fully integrated into the work of the
  university and providing leadership in knowledge
  management for education, research, patient care,
  and community service.

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Goals

• Increase the visibility of the Health Sciences
  Libraries with partners and constituents
• Build on strengths
• Develop new service initiatives and new models
  for collaboration and integration with primary
  user communities
• Explore new partnerships and collaborations for
  outreach
• Increase operational efficiency and reallocate
  resources to highest priorities
• Grow the program, the team, the network

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Objectives

• Reorganization
• Staff training and development
• Team building
• Improved use of technology
• Improved communications
• Evaluation

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Reorganization

• Implement a new organizational structure more
  supportive of new initiatives
• Eliminate redundancy and take advantage of
  economies of scale
• Coordinate with overall University Library
  initiatives
• Create and foster new roles for librarians and
  staff
• Support staff development and training

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Staff Training and Development

• Job descriptions 10 professional development
• In-service training
• Workshops, CE classes, UM classes
• Staff development presentations
• One-to-one mentoring

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Team building

• HSL Exchange
• Staff Retreat
• Discussion Series Project Teams
• Special Events Teams

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Technology

• CTools
• Blogs
• Wikis
• Flickr
• del.icio.us
• Podcasts
• MLibrary 2.0 / 13 Things
• Second Life

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HSL Staff Blog

• Sharing, informing, discussing
• Since October 2006
• 196 postings
• 155 comments
• 29 authors

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HSL Wiki

• UMHS Library Managers Meeting
• Ann Arbor Commission on Disability Issues -
  Presentation
• Staying Current Podcast Series
• Cultural Competency Exchange
• Book Discussion Mountains Beyond Mountains
• Laughter Yoga

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Communication

• Monthly All-staff Meetings
• Led by Rotating Volunteers
• choose topic to discuss
• or focus entirely on staff business
• or invite guest speaker
• recruit next volunteer
• No one is penalized for not coordinating a
  meeting, but the effort of volunteers is
  recognized as part of formal evaluations

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Meetings Committees

• Oversight
• Nuts Bolts
• HSL-Info
• HSL-Liaisons
• Bioinformationist Interest Group
• One-year Pilot Committees
• New librarians cohort
• Collections operations
• Planning, strategy assessment initiatives

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Connecting with users formally

• NCIBI Informationist and Intern
• CTSA Role
• NNLM GMR Subcontracts
• Public Health 2.0
• Consumer Health

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Connecting with users informally

• Fireside Chats
• Pizza Party for Students
• New Faculty Luncheon
• National Medical Librarians Month
• Holiday Open House

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Outreach to the community

• Kerrytown Bookfest
• Ann Arbor Book Festival
• Womens Health and Fitness Expo
• Give Kids a Smile
• Survival Flight
• Knitwits

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Capstone

• HSL staff recognition event
• Recognition of contributions to the
  reorganization
• Reception personalized certificates

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Evaluation

• A work in progress
• Organizational and developmental consultants

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Web links

• HSL Website
• http//www.lib.umich.edu/hsl/
• HSL Staff Blog http//mblog.lib.umich.edu/hslstaf
  f/
• MI-INFO
• http//www.mi-info.org/
• MLibrary 2.0
• http//www.lib.umich.edu/lib20/13things.html