Planning / Service Delivery Approach

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Planning / Service Delivery Approach

• Making Space for Culture Planning Cultural
  Infrastructure
• CECC Pre-Conference
• October 18, 2006

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Ottawa Context

• Service Area
• 4th largest City in Canada (2006 Population
  897,400)
• 2nd largest City in Ontario
• 2,760 km - 110 kilometres east to west
• 92 rural
• Dual identity
• Bilingual and diverse

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Citys Commitment to Culture

• A Creative City Rich in Heritage,
• Unique in Identity
• Council approved the Arts and Heritage Plan as
  one of the five Ottawa 20/20 Growth Management
  plans in 2003

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Corporate Strategic Planning

• Cultural Infrastructure Strategy
• Departmental Priorities Access to Culture
• Corporate Plan Culture Agenda
• Growth Management Plan
• LRFP Forecast 10 yr Capital Budget needs
• Life-Cycle Heritage properties

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Cultural Services

• 104.7 FTEs 11.5M (gross)

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Cultural Services

• Program and service delivery
• Facility operation
• Strategic and business development
• Manage funding investments

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Partnered Approach

• Majority of programs are delivered by non-profit
  organizations
• Unlike most municipal services
• 200 arts, heritage funded organizations
• Service Agreements
• Small number of these organizations own their own
  facility
• Either rent a facility or develop a facility in
  partnership with other funders

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Facility Management

• City owned and operated
• City owned and partner operated
• Partner owned and operated

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Other City of Ottawa Service Delivery Models

• Libraries
• City Wide
• District
• Community 1
• Community 2
• Mobile
• Virtual

• Parks Recreation
• City Wide
• District
• Community
• Neighbourhood 1
• Neighbourhood 2

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Cultural ServicesThree-Tiered Model

• City-wide refers to a unique facility located
  in a highly accessible location supporting the
  entire City.
• District refers to the four geographic
  districts, East, West, South, and Central.
• Neighborhood - refers to a specific geographic
  sub-area of the City of Ottawa, recognizable by
  sense of place, grouping of citizens, or grouping
  of organizations/businesses.

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Arts Service Delivery

• Disciplines of expression (i.e. visual,
  performing, literary and media arts)
• Functions (i.e. recreation, instruction,
  training, creation, rehearsal/production,
  presentation/exhibition, distribution, community
  arts, public art)
• Continuum of artistic activity within a city

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Arts Service Delivery

• Neighbourhood
• Resident - access to arts programs, activities
  and services attached to recreation, instruction,
  community arts and public art.
• Amateur Artist - access to training, creation,
  rehearsal and production space.
• Multi-use facilities that meet basic discipline
  standards
• Develops interest where both the artist and
  audience of the future are developed.

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Arts Service Delivery

• District
• Catalysts for cultural districts 
• Residents - access to presentation and exhibition
  of artistic activity
• Theatres, galleries and multi-media screening
  space - specialized standards for optimal
  presentation quality
• Professional Artists - access to training,
  rehearsal, creation and production space
• Art schools, studios, live/work space and
  resource centres - specialized standards to
  support professional creation

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Arts Service Delivery

• City Wide
• Showcase Ottawas local identity work of local
  professional artists and producers to residents
  and tourists
• Purpose-built and discipline specific offering
  something unique
• Attract talent and host visiting performances and
  exhibitors from other cities.
• Centres of expertise
• Duality

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Heritage Service Delivery
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Heritage Service Delivery

• Neighbourhood
• Heritage assets, community stories, records and
  materials that need to be protected
• documentary, material, archaeological and built
  heritage resources, cultural landscapes,
  streetscapes, cemeteries and burial grounds,
  public and symbolic civic places.
• City and community museums, branch archives,
  community organizations, and private residents
  collect, present and interpret these community
  artefacts

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Heritage Service Delivery

• City Wide
• Heritage Gateway, centralized Preservation
  Centre, City Archives Main Branch  
• Unique community stories of City-wide interest
• Duality

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Pros of Three-Tiered Model

• Partnership model
• Flexible
• Consistent with other City practices
• Recognizes both audience and cultural community
  needs

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Service Levels

• Cultural service levels e.g. type and number of
  facilities required
• Detailed analysis required
• of current facility distribution
• community needs based on current population
  density and future population growth
• artist needs based on where they live and work
• community documentation plans of local stories,
  assets, records, etc.

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Other City of Ottawa Service Levels

• Libraries
• population
• catchment area
• collection size

• Parks Recreation
• population
• commuting time by car (urban / rural)
• focus

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Importance of Defining Service Levels

• Helps to determine
• Gaps in cultural infrastructure
• Identify community needs
• Supports business case
• Defines Citys role
• Develops a coordinated approach for facility
  planning
• Better targets resources and investments

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Validating the Service Delivery Model

• Filters
• Addressing the Service Level Continuum
• City or Community Initiated Projects
• Addressing Rural, Suburban and Urban Needs
• Ottawas Creative Direction
•  

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Prepared by the City of OttawaFor more
information contactCaroline ObeidProject
Manager, Cultural Facilities Planning613-580-2424
ext. 24387Caroline.Obeid_at_ottawa.ca