DSOC Initiatives Update

1
DSOC Initiatives Update

• Installation and Industrial Operations
• Task Force
• Rear Admiral Patrick Lorge, Chair
• April 23, 2009

2
Task Force Approach

• Develop procedures and identify best practices to
  reduce Lost Work Day and accident/mishap rates
  for DoD Services/Agencies within the installation
  and industrial operations domain
• Approach consistent with Operational Risk
  Management principles

3
Path Forward

• Identify and evaluate best practices from within
  the Services and Agencies
• Select initiatives with the potential highest ROI
  

4
Task Force Initiatives Summary

• 2008
• Evaluation of DoD Top Five Occupations and Mishap
  Causes to Identify Interventions (in progress)
• 2007
• Firefighting On-Line Training (completed)
• Demonstrate sensor Monitoring Devices in Material
  Handling Devices (completed)
• 2006
• Safety and VPP On-Line Training (completed)
• Advanced Safety Training Technologies - IIO 3-D
  Training (completed)
• 2005
• Ergonomic Web-Based Training (completed)
• Multi-Year
• DoD Voluntary Protection Programs Center of
  Excellence

5
Evaluation of DoD Top Five Occupations and Mishap
Causes to Identify Interventions (DSOC Year 4 -
FY2008) POC Mr. Mark Atkins, DASA ESOH
(mark.atkins1_at_us.army.mil)

• Objectives
• Evaluate mishap and workers compensation
  chargeback data for the top five DoD civilian
  occupation codes with the highest lost
  productivity to determine common causes and work
  with respective community leaders to develop
  solutions to eliminate/reduce occupational
  injuries.
• Justification
• During FY2008, the occupations with the highest
  lost productivity constitute 4.4 of the
  Full-Time Equivalents within the civilian sector
  of the military, but contribute to 12.2 of
  mishaps and 16.6 of Total Lost Days.

• Anticipated ROI
• Potential to reduce incidence and severity of
  mishaps within selected occupations by
  determining and addressing specific occupation-,
  geographic-, and injury-specific sources of risk.
• Next Steps
• Complete evaluation of geographic-specific risks
  (using Unit Identification Codes) for Top Five
  Occupations.
• Complete evaluation of injury-specific risks for
  Top Five Occupations using recently-acquired data
  from Defense Portal Analysis Center (DefPAC)
• Share results with community leaders

• Approach
• Determine occupations with the highest lost
  productivity
• Determine causes of lost productivity within
  selected occupations
• Identify/Develop solutions to reduce selected
  causes of occupational injuries by working with
  respective community leaders
• Identify best practice solutions to common
  occupational hazards/process issues
• Recent Accomplishments
• Designed rubric for measuring lost productivity
  for occupations
• Determined the Top Five Occupations with the
  highest lost productivity in FY2008 to be
• Fire Protection and Prevention
• Police
• Maintenance Mechanic
• Motor Vehicle Operator
• Rigging (Navy only)
• Evaluated lost productivity trends for
  FY2006-2007, which validate selected Top Five
  Occupations
• Community leaders identified, and are currently
  being briefed

• FTE Full-Time Equivalent
• COP Continuance of Pay

6
On-Line Training for Firefighters (DSOC Year 3 -
FY2007) POC Mr. Carl Glover, Director, Navy
Fire Emergency Services (carl.glover_at_navy.mil)

• Objectives
• To reduce firefighter mishaps by providing
  Multi-Service web-based training that focuses on
  training firefighters related to unique
  occupational hazards (e.g., entering/exiting fire
  apparatus and lifting/moving objects both at the
  firehouse and at an incident scene).
• Justification
• DoD firefighters workers compensation injury rate
  exceeds the rate of other DoD employees
• Firefighters are one of the top high risk
  occupations in the DoD. Over the last 3 fiscal
  years firefighter injury claims cost DoD an
  average of 29M per year, with an average of
  1,018 new claims per year.

• Next Steps/Transition
• Course to be incorporated into DoD Fire
  Department's recurring proficiency training
  program
• All new DoD FES personnel required to complete
  the online training as part of their
  orientation. 
• All DoD FES personnel would also complete a
  refresher on a periodic basis (once per year) 
• Potential to reduce Falls, slip, trip or bodily
  exertion mishaps at the end of the first year of
  requiring training by 15.
• Injuries in this category will be tracked by the
  services.
• Course completion to be tracked by Service LMS.

• Approach
• Coordinated with Firefighting POCs from each
  Service to develop training content
• Identified the leading causes of firefighter
  mishaps/injuries and the key factors associated
  with injuries from lifting, slips, trips and
  falls in and around the fire station.
• Teach firefighters proper lifting techniques,
  back injury prevention methods, and provides tips
  to prevent fire station slip, trip and fall
  injuries.
• Provide firefighters training to eliminate
  injuries working in, around and while stepping on
  and off fire vehicles.
• Results
• 1 1.5 hour course with required knowledge test
  is available / to be available via each Service
  LMS for military and civilian firefighters
• USMC working to obtain credit for course
  completion
• Complies with National Fire Protection
  Association (NFPA) 1500 Standard on Fire
  Department Occupational Safety and Health Program
  (2007 Edition).

7
Safety and VPP On-Line Training (DSOC Year 2-
FY2006) POC Mr. Dan Maham, Air Force Safety
Center (Daniel.Maham_at_kirtland.af.mil)

• Objectives
• Develop 14 multi-media, web enabled training
  courses to assist supervisors, managers,
  collateral duty safety officers, safety committee
  members, and general employees in becoming more
  proficient in accomplishing safety
  responsibilities associated with implementing VPP
  at DoD sites.
• DoD Instruction 6055.1, section E3.3.1 requires
  such training be implemented. The ultimate goal
  is to facilitate reduction of accident and
  incident rates and establishment of an effective
  safety culture with zero tolerance.

• Return on Investment
• Increase understanding of safety and health
  requirements, providing supervisors and employees
  with focus and direction
• Helps meet training requirements defined under
  DoDI 6055.1 as well as meet VPP training criteria
  
• Sites that have implemented VPP training and
  practices have seen a Days Away, Restricted or
  Transferred (DART) case rate 52 below the
  average for its industry

• Results
• Air Force Education and Training Center LMS -
  tracked over 16,000 total users (military,
  contractor and civilian) across all 14 modules
  between January 2009 March 2009
• Defense Logistics Agency using courses to train
  their teams with positive feedback with 1705
  courses completed
• Navy reported 6111 completed courses

• 14 Training Modules Available on Each Services
  Learning Management System (LMS)

Air Force reports 16,000 courses completed
8
Sensor Monitoring System for Material Handling
Equipment - IIOTF (DSOC Year 3 2007) POC
Susan Jervis (Susan.Jervis_at_dla.mil)

• Results
• DriveCam III event recorders successfully
  captured risky operator procedures at both of the
  test sites.
• Most frequently captured types of risk activities
  recorded included cellular handset use, eating
  while operating MHE equipment, not following
  proper building entry/exit safe practices,
  traffic violations, and following distance.
• The trends (frequency of capture) for risky
  behaviors declined at both test locations over
  the course of the pilot indicating progress in
  eliminating behaviors and improving safe
  operations, but no correlation was validated.
• Only one mishap of significance was captured by a
  MHE operator striking an overhead roll-down door
  that did not provide sufficient clearance for the
  MHE vertical lift. Observed results found that
  only a small number (lt1) of risky behaviors were
  being conducted within the test groups of
  equipment.  
• It is difficult to gauge the efficacy of the
  system separate from the site environment.
  Success of the system in reducing risk events may
  be attributed to an increased emphasis by the
  sites on those behaviors that lead to incidents.
  Additionally, root cause identification issues
  may cause overall underreporting and/or
  misclassification of the events. To completely
  test the efficacy of the system, beyond simply
  making the driver aware of his/her actions, the
  test population would need to be matched with a
  control.
• Site feedback concluded that the DriveCam would
  not be acquired at this time
• As a group, Tinker personnel concluded that the
  Drivecam cameras lack the ability to provide the
  visual coverage required to see all details of
  triggered events due to the design configurations
  of the forklifts. Technical difficulties were
  also experienced during the Tinker demonstration,
  making a positive assessment difficult.
• Based on the demo and site feedback, the benefits
  of utilizing video event capture in the MHE
  environment appear limited.

• Objectives
• Test proof of concept for reducing Materiel
  Handling Equipment (MHE) accidents by installing
  Commercial Off The Shelf (COTS) sensor monitoring
  equipment (DriveCam III). Equipment records
  exception based events for analysis and to
  identify hazardous behaviors.
• Justification
• Services and DLA experienced 639 mishaps
  involving MHE in FY03-06 with an estimated direct
  cost of 2.2M.

• Approach
• Sites identified for participation in demo.
• Tinker Air Force Base (35 units installed)
• Redstone Arsenal (5 units installed)
• Collect data for 3-5 month period with units
  installed to evaluate ability of the devices to
• Capture/identify risky behavior
• Reduce frequency/severity of risky behavior
• Cost/Feasibility
• Applicability to MHE environment.
• System Limitations
• Application restricted to 12/24v MHE systems,
  narrowing the field to a subset of DoD MHE
  equipment in use (ex. Defense Logistics Agency
  unable to participate due to voltage
  incompatibility).
• MHE equipment with open cab configurations
  required a plastic enclosure for the sensor.
  True production operations would require either
  environmentally ruggedized equipment or better
  designed enclosures to support operations during
  wet weather.
• The sensor video field of view (forward and rear)
  was restricted to only the back of the operator,
  diminishing the validity of root cause
  determinations and preventing analysts from
  identifying the face of the operator.
• Though voltage converters may have been a
  solution in order to address usage in 36v or 48v
  systems, it would require further research and
  development and/or system testing to support a
  production environment.
• Navy not able to participate due to wireless
  security issues

9
3D Safety Training Installations and Industrial
Operations IIO TF (DSOC Year 2 2006) POC
Susan Jervis(susan.jervis_at_dla.mil)

• Objectives
• Develop and pilot a unique 3-D stereoscopic video
  based safety training program that will intensify
  safety awareness in DoD industrial facilities and
  help reduce lost workdays due to injury by up to
  30.
• Justification
• In December 2002, the Corpus Christi Army Depot,
  a tenant command of the Defense Logistics Agency
  (DLA), tested a pilot 3-D Safety Training
  Program, entitled Its All About Choices to
  help reduce the number of mishaps, injury and
  severity rates and overall costs associated with
  mishaps for civilian and military workers.
• The University of Washington Health Services
  (UWHS) Department reported that a 38 percent
  injury reduction was reported at Corpus Christi
  Army Depot following the 2002 training period.
• The DLA recommended an expansion of the pilot.  

• ROI
• Long-term data analysis is in process
• Anticipated change in employee awareness,
  attitude, and knowledge
• Anticipated injury claims reduction of 25-30 as
  compared to non-intervention group
• Creates a greater overall safety consciousness
  appreciation for safety mission
• Improve overall attitudes, morale and self-esteem
  
• Employees take ownership of the responsibility
  for PERSONAL safety and establish a task-focus
  present moment consciousness
• Will help people make safe choices instinctively
  even during heavy production
• Training tool that effectively supports Voluntary
  Protection Programs (VPP)
• Next Steps
• Explore computer-based training delivery options
  to broaden participation and reduce costs of
  implementation.

• Approach
• Develop concept, film content, and demonstrate
  safety training at four DoD installations
  (Anniston Army Depot, Puget Sound Naval Shipyard,
  The Pentagon, and Robins AFB)
• Develop on-site multi-media advertising with
  posters and flyers
• Conduct On-site Classroom facilitation
  30-minute leader-led orientation prior to 3-D
  Immersive Training Experience (up to 25 students
  per session) Multi-sensory high impact 3-D video
  experience that creates a teachable moment.
• Provide take-home Training Reinforcement tools
  3D DVD, CDs, 3D comic book for kids to
  reinforce and take message home to family
• Results
• Custom 3D video (A Second Chance) and
  supplemental class facilitation developed for
  each participating site
• Achieved buy-in at Industrial operation level
  Preliminary findings favor lost time reduction
• 4,982 total participants in pilot program (total
  for all four locations)
• 90 outstanding rating as compared to other
  safety programs
• Mandatory enrollment is superior to voluntary
  participation

10
Ergonomic Web Based Training IIO TF (DSOC Year
1 2005) POC LTC Myrna Callison
(myrna.callison_at_us.army.mil)

• Objectives
• Develop Web-based Training (WBT) as a means to
  help reduce Work Related Musculoskeletal
  Disorders (WMSD)s. The training will provide a
  general ergonomic awareness training (Tier I),
  and an advanced training module (Tier II)., which
  consists of ten modules.
• The target audience for Tier I is all DoD
  personnel. The primary audience for Tier II
  training is DoD Safety and Occupational Health
  (SOH) personnel.
• Justification
• The training provides the instruction necessary
  to conduct ergonomic site assessments, and to
  anticipate, recognize, evaluate and control
  ergonomic hazards.
• While independently maintained ergonomics
  training programs currently exist for US Army, US
  Air Force and US Navy personnel, this courseware
  will integrate existing training material into a
  comprehensive Service-Wide Ergonomics WBT.

• Anticipated ROI
• Expected reduced number of reported WMSD
  incidents due to greater audience reach (remote
  locations, ship-side learners), ability to repeat
  learning, and individually assess proficiency.
• Service LMS will track number of courses
  completed.
• Next Steps/Transition
• Service LMS (DAC and Navy) to maintain and host
  courseware
• Track total number of courseware users
• Investigate translation of Tier I into Spanish to
  reach wider audience

• Approach
• Service Subject Matter Experts and Ergonomic
  Specialists oversaw and approved the course
  content
• Iterative review process ensured quality and
  allowed for each Service POC to confirm course
  modules met needs of specific Service
• Development in SCORM allowed for placement on
  Learning Management Systems (LMS)
• Results
• Ergonomic Awareness (Tier I) and Advanced
  Training Module (Tier II) is currently available
  via Defense Acquisition Centers(DAC) LMS and the
  Navy LMS.
• The courseware is available for use by all
  Services.