CREATING A REAL TRIFECTA Build a Winning Team.

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CREATING A REAL TRIFECTA!! Build a Winning
Team.

• Howard Green
• USBLN Conference
• OCTOBER 6-8, 2008

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TOP TEN LIST FOR PARTNERING

• 10 85 OF Fortune 500 companies have existing
  partnerships to identify, recruit and train
  workers for their specific hiring needs

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Number nine

• 9 Job Flexibility all workers do not have to
  work 40 hours each week!!!!

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Number eight

• 8 Assessments do determine skill levels and
  aptitude are state of the art.

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Number seven

• 7 Refer to 8---- that is the dreaded four
  letter word ( TEST) giving you and your customer
  excellent feedback appropriate training
  capabilities/opportunities.

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Number 6

• 6 You will improve efficiency of matching
  workers to jobs. Job matching is the key to
  successful placements in any hiring situation.

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Number five

• 5 You will be able, with one resource, to
  expand your base of businesses and job categories
  available to your customers.

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Number four

• 4 40 of workers assigned to a job will be
  hired by the customer in some capacity!

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Number three

• 3 The Staffing Industry needs YOU as much
  as YOU need them ( Tell me why)

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Number two

• 2 You need to move forward with the economic
  indicators that is where the hiring is
  happening!

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NUMBER ONE!!!!!!!!

• 1 It will increase the employment of people
  with disabilities!!!!!!!!!!

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ALL I NEED TO KNOW!

• Staffing companies employ some 3 million
  temporary and contract employees per day 12
  million over a course of a year!
• US Bureau of Labor Statistics shows staffing
  industry will grow faster add new jobs in
  coming years than any other industry.

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Why is Staffing Industry Growing?

• Workforce flexibility!
• Workers want it!
• Businesses need it!
• It is good for the economy!

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Benefits offered to businesses

• Jobs
• Flexibility
• Bridge to regular employment
• Alternative work arrangements
• Training opportunities

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IMPORTANCE OF BUILDING A RELATIONSHIP WITH
STAFFING

• NEW POOL OF LABOR FOR STAFFING INDUSTRY!
• OPENS DOORS FOR PEOPLE WITH DISABILITIES WHO NEED
  OPTIONS FOR WORK!
• JOBS, JOBS, JOBS, JOBS, JOBS!!!
• INCREASES EDUCATION OF BUSINESSES ABOUT
  DISABILITY!

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SERVICES FOR JOB SEEKERS

• TEMPORARY HELP
• TEMPORARY TO PERM HIRE
• LONG TERM STAFFING
• DIRECT PLACEMENT

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OCCUPATIONAL CATEGORIES

• HEALTH CARE
• INDUSTRIAL
• INFORMATIONAL TECHNOLOGY
• OFFICE CLERICAL
• PROFESSIONAL MANAGEMENT
• TECHNICAL

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SERVICES FOR STAFFING CUSTOMERS (Businesses)

• HR CONSULTING
• LONG TERM CONTRACT HELP
• MANAGED SERVICES
• OUTPLACEMENT
• PAYROLLING
• RECRUITMENT PLACEMENT
• TEMPORARY HELP
• TEMPORARY TO HIRE

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OCCUPATIONAL CATEGORIES

• HEALTH CARE
• INDUSTRIAL
• INFORMATIONAL TECHNOLOGY
• OFFICE CLERICAL
• PROFESSIONAL MANAGEMENT
• TECHNICAL

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STAFFING MYTHS FACTS

• CLIENT/CONSUMER/PERSON WITH A DISABILITY HAS TO
  PAY FOR SERVICE!
• IT IS ONLY TEMPORARY WORK!
• THERE ARE NO BENEFITS!
• STAFFING AGENCIES WILL AUTOMACTIALLY DECRIMINATE
  AGAINST THE PERSON WITH A DISABILITY!

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STAFFING MYTHS FACTS

• STAFFING AGENCIES HAVE ONLY A FEW JOBS!
• STAFFING AGENCIES DO NOT WANT TO WORK WITH
  REHABILITATION!
• STAFFING AGENCIES ARE DISABILITY EXPERTS!
• STAFFING AGENCIES ARE ONLY INTERESTED IN THE
  BUSINESS CUSTOMER!

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FACTS

• STAFFING AGENCIES CHARGE THE BUSINESS CUSTOMER
  NOT THE APLLICANTS!
• STAFFING AGENCIES OFFER A VARIETY OF PLACEMENT
  OPTIONS!
• STAFFING AGENCIES FOLLOW ADA GUIDELINES

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FACTS

• STAFFING AGENCIES OFFER GOOD SALARIES AND
  PROVIDES BENFITS TO THEIR WORKERS!
• STAFFING AGENCIES NEED TO IDENTIFY MORE SOURCES
  OF LABOR AND ARE WILLING TO FORM PARTNERSHIPS
  WITH REHBAILITATION PROGRAMS!

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FACTS

• STAFFING AGENCIES NEED A PUBLIC PARTNER TO BE
  THEIR DISABILITY EXPERT AND ASSIST WITH QUESTIONS
  FROM END USERS!
• STAFFING AGENCIES HAVE MANY CONTRACTS WITH A
  VARIETY OF JOB OPPORTUNITIES AND SKILL LEVELS!
• STAFFING AGENCIES HAVE TO BE CONCERNED WITH BOTH
  CUSTOMERS!

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FACTS

• JOBS
• 2.9 MILLION PEOPLE PER DAY ARE EMPLOYED BY
  STAFFING COMPANIES.
• 12 MILLION TEMPORARY CONTRACT EMPLOYEES ARE
  HIRED OVER A PERIOD OF A YEAR.
• 79 OF STAFFING EMPLOYEES WORK FULL TIME-
  VIRTUALLY THE SAME AS OTHERS IN WORKFORCE.

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FACTS

• FLEXIBILITY
• PEOPLE CAN CHOOSE WHEN, WHERE, AND HOW THEY WANT
  TO WORK.
• 66 OF STAFFING EMPLOYEES SAY FLEXIBLE WORK TIME
  IS IMPORTANT.
• 64 OF STAFFING EMPLOYEES REPORT THAT THEIR WORK
  GIVES THEM THE SCHEDULING FLEXIBILITY THE TIME
  FOR FAMILY.

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FACT

• BRIDGE
• TEMPORARY AND CONTRACT WORK PROVIDES A BRIDGE TO
  PERMANENT EMPLOYMENT. PEOPLE CAN TRY OUT AN
  EMPLOYER AND SHOWCASE THEIR SKILLS FOR A
  PERMANENT JOB.
• 88 SAY TEMPORAY OR CONTRACT WORK MAKES THEM MORE
  EMPLOYABLE
• 77 OF STAFFING EMPLOYEES AND 80 OF STAFFING
  CLIENTS SAY IT IS A GREAT WAY TO BECOME PERMANENT
  WORKERS

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FACT

• CHOICE
• 67 OF STAFFING EMPLOYEES SAY CHOICE OF
  ASSIGNEMENTS WAS AN IMPORTANT FACTOR IN JOB
  DECISION.
• 23 OF STAFFING EMPLOYEES HAVE LITTLE OR NO
  INTEREST ON PERMANENT JOB
• 33 SAY THEY WORK FOR A STAFFING COMPANY BECAUSE
  THEY LIKE THE DIVERSITY AND CHALLENGE OF
  DIFFERENT JOBS.

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FACT

• TRAINING
• THE STAFFING INDUSTRY PROVIDES FREE TRAINING FOR
  MILLIONS OF TEMPORARY WORKERS CONTRACT
  EMPLOYEES.
• 90 OF STAFFING COMPANIES PROVIDE FREE TRAINING.
• 65 OF STAFFING EMPLOYEES SAY THEY DEVELOPED NEW
  OR IMPROVED SKILLS THROUGH THEIR ASSIGNMENTS.

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REHABILITATION CONCERNS ISSUES

• CONFIDENTIALITY
• TRUST
• COMPETITION
• JARGON
• USING CRPS FOR COORDINATING SERVICES WITH
  STAFFING COMPANY
• CLOSURES

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STAFFING COMPANY CONCERNS ISSUES

• CONFIDENTIALITY
• COMMUNICATION
• DISCLOSURE
• UNDERSTANDING JOB COACHING
• WORKING WITH END USERS (BUSINESS CUSTOMERS)

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BUILDING RELATIONSHIP TIPS

• DIALOGUE ( NETWORKING TALKING)
• QUALITY OF SERVICES
• FRIENDSHIP TRUST
• RELATIONSHIP
• VALUE

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COMMUNICATION REFERRAL TIPS

• DEVELOP A TOOL TO USE FOR COMMUNICATION AND
  TRACKING REFRRALS AND OUTCOMES
• SPEND TIME IN STAFFING OFFICES
• LEARN STAFFING AGENCIES INTAKE AND ASSESSMENT
  PROCESS
• INQUIRE ABOUT JOINT MEETINGS WITH STAFFING
  AGENCIES END USERS.

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COMMUNICATION REFERRAL TIPS

• OFFER TO DO IN-SERVICE TRAINING ON ROLE AND
  FUNCTION OF A JOB COACH
• OFFER TO DO IN-SERVICE ON DISABILITY AWARENESS
  FOR STAFFING AGENCIES BUSINESS CUSTOMERS.
• FOLLOW-UP ON REFERRALS

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EXAMPLE OF PILOT PROGRAM

• PREVIOUS PROJECTS WITH MANPOWER!
• DEMONSTRATION PROJECT AND RESEARCH BASED
• NEW INITIATIVE WITH STATE GOVERNMENT!

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Promoting Partnerships and Employment for
Virginians with Disabilities

• Funded by the Virginia Board for People with
  Disabilities
• http//www.worksupport.com/projects/project.cfm/26

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Partners for State Initiative

• Virginia Commonwealth University RRTC
• Department of Rehabilitative Services (DRS)
• Department for the Blind and Vision Impaired
  (DBVI)
• State Community Rehabilitation Programs (CRPs)
• State Approved Staffing Agencies
• State Department of Human Resource Management
  (DHRM)
• Other state agencies VEC one stop career
  centers MHMRDDA
• (VCU-RRTC, 2008)

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Purpose of the Grant

• To educate state staffing companies on resources
  to assist in recruiting and hiring people with
  disabilities.
• To educate rehabilitation programs and agencies
  on benefits of developing relationships with
  state approved staffing companies.
• (VCU-RRTC, 2008)

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Purpose of Grant

• To develop products such as web site, technical
  assistance materials, desktop guide plus an
  Executive Order from Governor to assist partners.
• To provide training to partners (on-site training
  and web cast productions)
• To employ a minimum of 20 individuals in state
  employment.
• To educate state agencies HR personnel.
• (VCU-RRTC, 2008)

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Executive Directive 8 (2007)

• Expand existing efforts for recruiting,
  accommodating, retaining and advancing people
  with disabilities for positions available in
  state government
• Encourage participation in training offered by
  the Department of Human Resource Management.
• Examine existing practices
• recruitment efforts,
• interviewing criteria,
• testing procedures and
• resources to assist in accommodating workers with
  disabilities.
• Must report to the Secretary of Administration
  yearly (see handout)
• (VCU-RRTC, 2008)

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Trainings

• Web Casts
• Job Coaching - What is it and How does It Affect
  Businesses and State Agencies? 
• 233 participants
• Promoting Partnerships Employment for People
  with Disabilities in State Government 
• 315 participants
• Assistive Technology Rehabilitation
  Engineering 
• 265 participants
• Talking with First Line Managers who Hire People
  with Disabilities
• July 23rd
• Online Seminars
• Disability Awareness HR Management Online Seminar
• Over 275 participants in last 12 months
• (VCU-RRTC, 2008)

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Trainings

• Face to Face Events
• Regional Meet and Greet Orientation trainings
• Opening New Doors training
• In 1st year 2 half day trainings
• In 2nd year 2 full day trainings
• DHRM State Conference Session
• Looking Beyond the Traditional Workforce 
  Recruiting and Hiring People with Disabilities
• Rehab Engineer Showcase Demonstration
• (VCU-RRTC, 2008)

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Referral Process ESOs, CRPs, DRS

• STEP 1 Complete the online Referral Form.
  http//www.worksupport.com/partnership/index.cfm
• STEP 2 Select which Staffing Agency offices to
  submit the information.
• STEP 3 Click Submit at the bottom of the
  form.
• STEP 4 Either the referring agency or the job
  seeker will receive a phone call from a Staffing
  Specialist.

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Referral Process Staffing Agencies

• Step 1 Receive a Referral via email
• Step 2 Check to see if the person is already
  registered
• Step 3 Make a Phone Call
• Step 4 Intake/Interview
• Step 5 Create a File
• Step 6 Maintaining Contact is up to the
  customer
• Step 7 Placement Tracking
• Placements are submitted to VCU-RRTC quarterly
  using the Placement Tracking form
• (VCU-RRTC, 2008)

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Employment through the Project

• 35 Positions Offered
• 25 Positions Accepted to Date
• Virginia Employment Commission
• Virginia Housing Development Authority
• Virginia Department of Transportation
• Virginia Department of the Treasury
• Virginia Health Department
• Norfolk State University
• Old Dominion University
• (VCU-RRTC, 2008)

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STAFFING PARTNERS APPROVE BY VIRGINIA TO SOURCE
JOB WITH STATE AGENCIES

• CALIPER
• ABACUS
• MAXIM HEALTH ( one of 8 approved by state of
  Virginia

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QUESTIONS ANSWERS

• WHERE DO WE GO FROM HERE?
• HOW CAN IT BE REPLICATED?
• IS IT COSTLY?
• WHAT IS THE BIGGEST ISSUE FACED?