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It all starts with office furniture that looks smart and wo

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It all starts with office furniture that looks smart and works smart. ... We provide office furniture solutions that work more efficiently and effectively ... – PowerPoint PPT presentation

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Title: It all starts with office furniture that looks smart and wo


1
Ordering Reference Guide
2
PEJE has partnered with Corporate Express to
bring you school supplies through the new and
improved School Solutions program.
Corporate Express carries all the school
supplies, furniture, art supplies, Facility
supplies and for the classroom and office.
School Solutions Program Were in good company,
so youre in good company! When you buy from
Corporate Express, you always get the best
assortment of supplies from the brand names you
know mean business. We give you a broad
selection, guaranteed to your satisfaction, with
savings to make you smile all from Corporate
Express, the brand for schools. Sincerely,
The Corporate Express Management Team
  • The following products are offered by Corporate
    Express
  • school / art supplies
  • office and computer supplies
  • toners and inkjet cartridges
  • First-aid products
  • Computer supplies
  • office furniture
  • Facility supplies
  • and other similar products
  • Check E-Way for your current product offering.
    Please contact your local procurement team or
    your local Corporate Express Account Manager if
    you have any questions regarding your program.

3
  • Online Ordering
  • You must be registered in E-Way to order online
    through this program.
  • If you have received your User ID and Password,
    Go to www.eway.com and enter your User ID and
    Password (case-sensitive)
  • If you require a User ID and Password, go to
    www.peje.org and click on ____________ in the
    lower left corner of the page to view the
    detailed registration information.
  • Corporate Express Customer Care (for all general
    service questions)
  • Phone 1.888-203-5090
  • Our phone lines are open from 8 AM - 5 PM,
    Monday Friday local time
  • Corporate Express Technical Support (for E-Way
    performance questions)
  • Phone 1.800.353.3375

4
  • Simple methods to check the status of your order
  • Order Tracking
  • Orders may be tracked online via E-Way
  • You may track orders by calling Corporate Express
    Customer Care at 888-203-5090.
  • Backorders
  • Item availability is noted in E-Way when you
    place your order.
  • Backorders will be noted on your Pack Slip.
  • Backorders are normally delivered within 1-3
    business days.
  • Backorders will automatically ship as soon as the
    product becomes available.
  • There is no need to reorder.
  • Backorders are never billed before they ship.

5
If you have this option set-up in your E-Way
profile, you will receive an email notification
confirming that your order has been received and
processed.
SAMPLE ONLY
If you have this option set-up in your E-Way
profile, you will receive an email notification
confirming each upcoming shipment.
SAMPLE ONLY
6
  • Corporate Express offers a fast and efficient
    return process
  • Returns may be requested on-line at www.eway.com
  • You may contact your Corporate Express Customer
    Care Specialist at 888-203-5090 to request a
    return by phone.
  • Please provide
  • Order number Customer acct number Reason
    for your return
  • Items to return Contact information
  • A Return Authorization number will be provided
    for each return request.
  • Your return will be picked up within 1-3 business
    days.
  • Corporate Express has a clear and consistent
    return policy to
  • support your needs
  • Please return products in re-saleable condition
    (original, unmarked, sealed package) within 30
    days of receipt of your order. (Returns over 60
    days old may incur a restocking charge)
  • Please inform Corporate Express of any shortages
    or damages as soon as possible. Requests received
    after 48 hours may not be honored.
  • For health and safety reasons, food, beverage, or
    first aid items are not returnable.
  • Corporate Express can only issue credit for items
    purchased from Corporate Express.
  • Corporate Express makes every effort to be fair
    and reasonable with regard to returns. If you
    have any questions, please contact your Corporate
    Express Customer Care Specialist at
    888-203-5090.
  • There are no returns of special orders or
    non-stock furniture except for defective
    products.
  • Please do not write or mark on the product outer
    packaging

7
  • Toner Recycling is Important to the Environment
  • Please help us by returning your empty toner
    cartridges to Corporate Express
  • Toners may be recycled two ways!
  • Contact your Corporate Express Customer Care Team
    to have a pick-up scheduled. You may call or fax
    your request!
  • Simply inform a uniformed Corporate Express
    Delivery Driver that you have empty toner to be
    picked up. Please return toners in their
    original packaging as this will protect the toner
    during transit and reduce waste!

Corporate Express will make a donation to JA
Worldwide (Junior Achievement) for every eligible
inkjet cartridge we receive. Any used, non-Epson,
inkjet cartridge qualifies for our JA Worldwide
donation fund. Approximate donation is 1.00 -
1.50 per cartridge depending on the particular
item.
Simply place your empty inkjet cartridge in a
gold JA Worldwide envelope (provided with each
new cartridge) and drop it in the mail. Special
bins may also be provided at your various
locations to drop off your inkjet
cartridges. Need Return envelopes? Call your
Corporate Express Customer Care Team at Ph
888-203-5090 Junior Achievement is a 501(c)3
not-for-profit organization sponsored by
corporate and individual contributors. For more
information about JA Worldwide visit www.ja.org
8
  • Making Your Office Work Smarter. It all starts
    with office furniture that looks smart and works
    smart. Corporate Express provides a complete
    selection of furniture from the worlds finest
    manufacturers from the simple to the
    sophisticated. We provide office furniture
    solutions that work more efficiently and
    effectively solutions that are simple and
    flexible enough to meet your needs
  • Furniture is Just the Beginning. Our services go
    far beyond picking the right desk or chair. The
    challenges you face when creating or updating
    your office space in an ever-changing workplace
    can be overwhelming. Thats why were there every
    step of the way to work through these challenges
    together including
  • Design and Space Planning
  • Delivery and Installation
  • Budget Constraints
  • Technological Issues
  • Due to the number of products and variations
    available, only a limited offering of furniture
    products is available through E-Way
  • Please contact your procurement department or
    your local Corporate Express representative for
    additional products and pricing options
  • With 38 distribution centers in North America,
    Corporate Express will provide you with the
    products that you need when you need them
  • Catalog items ordered, in most markets, by 400pm
    Local Time are scheduled for your next business
    day delivery.
  • Delivery to Alaska, Hawaii and Puerto Rico may
    require additional delivery time and may include
    applicable delivery fees (contact your local
    Corporate Express office for more details).
  • The following delivery documents are described in
    this manual
  • Delivery Manifest Pack list
  • Carton Contents Shipping Label

9
  • Represents the number of packages in a shipment.
    This document is usually left directly with the
    person or department that receives the shipment.

Appears on the outside of each Corporate Express
package.
10
Represents the entire contents of a shipment.
Your entire order, including backorders, will be
displayed here.
  • Lists the contents of each carton within a
    shipment. This document DOES NOT display
    backorder information.

11
  • New Corporate Express Customers
  • Upon registering in E-Way, you will be contacted
    by a CE sales representative to finalize your
    acct set up and answer any questions you may
    have.
  • Existing Corporate Express Customers
  • You may have your existing credit line
    transferred to your new account under the PEJE
    program. Please contact your local Corporate
    Express representative or your nearest Corporate
    Express office.
  • Invoices
  • All invoices will be sent directly to the
    recipient unless otherwise noted. Payment is
    requested within 30 days of initial invoice
  • Here are some things to keep in mind to help make
    the ordering
  • process quick and easy
  • Use E-Way or the current Corporate Express
    Sourcebook to assure that your items are
    available.
  • Make sure that all the information in your order
    (including name, phone number, cost
    center/department , and shipping address) is
    correct before you send it.
  • If you need an order the following day, make sure
    to place the order before 5PM local time.
  • Be sure that the quantities and units-of-measure
    are accurate on your orders before submitting
    (Orders cannot be modified or cancelled through
    E-Way once they are submitted).
  • Unit of Measure Key
  • BD - Bundle CS - Case PD - Pad SH
    - Sheet
  • BG - Bag CT - Carton PK - Package
    ST - Set
  • BX - Box DZ - Dozen PR - Pair TB -
    Tube
  • BT - Bottle EA - Each RL - Roll
  • CD - Card KT - Kit RM - Ream
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