How Merchants Can Avoid Payza Problems - PowerPoint PPT Presentation

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How Merchants Can Avoid Payza Problems

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As a merchant using Payza online payment platform, you want to run your business with as little hassle as possible. In this presentation you will learn several things you can do to avoid Payza problems and work through them so that you can run your business and manage your payments with ease. – PowerPoint PPT presentation

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Title: How Merchants Can Avoid Payza Problems


1
How to Deal with Payza Problems
  • Merchants Manage Business Payments
    with Ease

By Payza Online Payment Processor
2
Content at a Glance
  • Payza Online Payment Solution for Merchants
  • How Payza helps Merchants
  • Payza Making Life Easier
  • Resources

www.payza.com
3
Payza Online Payment Solution
for Merchants
www.payza.com
4
Payza Online Payment Solution for Merchants
As a merchant, you want to run your business with
as little hassle as possible, right? You dont
want to worry about whether your payment solution
can actually support different types of payments,
let alone work seamlessly and free of technical
difficulties. You also dont want to worry about
customer disputes and how to deal with those,
should one ever come up.

www.payza.com
5
Payza Online Payment Solution for Merchants
Fortunately, if Payza is your chosen online
payment solution, there are several things you
can do to avoid Payza problems and work through
them so that you can run your business and manage
your payments with ease.
www.payza.com
6
How Payza helps Merchants
www.payza.com
7
How Payza helps Merchants
Below are some typical Payza problems merchants
can run into, and what Payza does to help with
them
www.payza.com
8
How Payza helps Merchants
  1. Technical Problems

www.payza.com
9
How Payza helps Merchants gtgt Technical Problem
If you are experiencing any problems with the
integration of the Payza platform into your
website, you can go to the Developer Community
via Payzas website for support. Feel free to
post your questions and concerns online in the
forums, or call the support line to talk to a
live support advisor. Technical Payza problems
can be easily remedied if you take advantage of
the available resources. And with the Developer
Community, you not only get support from Payza
employees, but also from other developers in the
field.
www.payza.com
10
How Payza helps Merchants
2. Customer Disputes
www.payza.com
11
How Payza helps Merchants gtgt Customer Disputes
If one or more of your customers are not happy
with the products or services you have sold to
them, you can work out the problem in an
efficient and civilized manner rather than
arguing with or ignoring them. Payza offers a
transaction dispute solution through your Payza
account, which will notify you when and if a
customer has filed a dispute against you. This
way you can avoid chargebacks, work out the issue
and prevent the loss of a loyal customer.
www.payza.com
12
How Payza helps Merchants
3. Refunds
www.payza.com
13
How Payza helps Merchants gtgt Refunds
Payza allows merchants to issue instant refunds
to customers via their Payza account. With the
click of a button, your customer will get their
money back so you dont have to deal with the
consequences of a chargeback. More information
regarding the terms of refunds can be found in
Payzas User Agreement.
www.payza.com
14
How Payza helps Merchants
4. General Support Problems
www.payza.com
15
How Payza helps Merchants gtgt General Support
Problems
  • Payza gives you the necessary tools to deal with
    any other type of Payza problem, such as
    operational issues related to following
  • adding/deleting banking information
  • password and PIN resets
  • bank transfers and bank wires
  • account verification
  • merchant review processes and more

www.payza.com
16
How Payza helps Merchants gtgt General Support
Problems
You can refer to the comprehensive Frequently
Asked Questions (FAQ) section of the Payza
website, as well as the blog, Twitter feed or
customer support channels for assistance.
Someone is always on stand-by with a smile to
help you with your Payza problems.
www.payza.com
17
Payza Making Life Easier
www.payza.com
18
Payza Making Life Easier
Just because you are experiencing a problem of
one sort or another does not mean that you have
to spend your energy fixing them alone. Payza
understands that you should be focusing your
attention on your business. Payzas helpful
resources exist to make your life easier, so take
advantage of them! So, if you cant work out
the problem independently, you can always drop
Customer Support a line by email or pick up the
phone and call them for assistance.
www.payza.com
19
Resources
www.payza.com
20
Resources
Learn more about Payzas most recent support
channel for your Payza problems here, and check
out the Payza-Problems.com blog post on the
topic.
www.payza.com
21
Global Platform, Local Needs
  • An Introduction to the Payza Online Payment
    Platform

22
The Platform
Payza is a leading global online payment platform
specializing in the following service areas
Global Platform, Local Needs
www.payza.com
23
Our Mandate
Payzas mandate is to provide affordable and
convenient online payment processing services to
the global community
Developed Markets
Emerging Countries
Under-Serviced Regions
Global Platform, Local Needs
www.payza.com
24
Services for Businesses and Individuals
  • Specifically for Businesses
  • Credit card processing
  • E-commerce processing
  • Corporate disbursements
  • Fraud risk management
  • Invoice management
  • Dispute resolution
  • For Consumers and Businesses
  • Flexible deposit and withdrawal options
  • Localized banking
  • Wire transfers
  • Multi-currency
  • Prepaid cards
  • Mobile payments

Global Platform, Local Needs
www.payza.com
25
Connect With Us
www.payza.com
26
Connect with Payza
Stay connected with Payza! Subscribe to the Payza
blog or follow us on your favorite social
networks for all the latest Payza news and
updates
Payza Blog https//blog.payza.com/
Payza Community http//community.payza.com/
Facebook https//www.facebook.com/payzaglobal
Twitter https//twitter.com/Payzaofficial
Google https//plus.google.com/109202485124494535449
LinkedIn http//www.linkedin.com/company/payza
Vimeo http//vimeo.com/payza
YouTube http//www.youtube.com/user/PayzaOfficial
Global Platform, Local Needs
27
Thank You
www.payza.com
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