Six sigma success - overcoming the common causes of failure

1
Some Stats

• 60 of 6 Sigma initiatives fail to produce
  desired results

2

• How Software as a Service (SaaS) can address the
  most common causes for failure in Lean 6 Sigma
  initiatives
• Grant Crow CEO i-nexus
• Jon Fitzgerald Solution Consultant

3
Presentation Agenda

1. Common causes for Failure
2. Results of our own poll
3. Positive impact of relevant software on common
   causes
4. Benefits of SaaS
5. Summary

4
The common causes of failure causes of Failure

1. Lack of benefit quantification
2. Lack of Leadership buy in
3. Lack of tangible results from a pilot
4. Lack of coaching and skills
5. This only applies to manufacturing
6. Statistical mumbo jumbo raises barriers

5
Key Problems Facing Early Scale and Replicate
Phase Deployments
Cause
Problem
Pain
Consequence
Root Cause
Cause
Problem
Symptom
Pain
Managers Dont Make Time For Project Reviews
Managers Dont Address Project Road-blocks
Managers Dont Provide Enough (or the Right)
Resources to Projects
Lack of Management Buy-in to the Performance
Improvement Program
Managers Dont Ultimately Take Actions to
Liberate Tangible Benefits
Managers Behaviour Does Not Reinforce PI
Principles
Managers Short-circuit Formal PI Approach With
Unsustainable Actions
Managers See the PI Initiative as the Deployment
Leaders Program
6
Lack of Benefit Quantification

1. There need to be benefits!
2. They need to be quantifiable
3. They need to be quantified

7
Lack of Leadership Buy In

1. The biggest single cause see the poll results!
2. Most Executives are not known for patience.

8
Lack of Results from a Pilot

• Pilot Schmilot. If you have to accept a pilot,
  you already have a problem!

9
Lack of Coaching and Skill

1. Six Sigma is a specialized area
2. But I can seem complicated and opaque
3. Skilled practitioners deliver better business
   benefits

10
Seen as a Manufacturing toolset

• Its a Marketing problem. Six Sigma needs better
  PR.

11
i-nexus poll results
12
Proposed Solutions

• Benefit quantification
• Needs to be systematic
• Needs to be systematized
• Hard and soft
• Mom and pop (assorted spread sheets) is not
  credible

13
Another Solution Great Reporting

• Everyone loves a good report
• Good reports change behaviour through focus
• Visibility and transparency drive change (but
  need to be managed)

14
Solution 3 Clear Links to Strategy

• All projects to have a clear link to a current
  corporate goal
• Real time progress evaluation through metrics and
  reporting
• Join the privileged few by aligning strategy and
  initiatives through Hoshin Kanri

15
Some Benefits of Software as a Service

• Lower upfront investment
• Much lower Total Cost of Ownership
• Relevance its simply more current
• Achieve your benefits faster

16
Talk to us!

• Were nice people and we know what were doing.
  Follow the link to contact us.
• http//www.i-nexus.com/contact-us.html