How important is ISO 90012008 certification when evaluating a company

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How important is ISO 90012008 certification when
evaluating a company?
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Over 350,000 companies world is registered to ISO
9001. The key benefits they find include-

• Increased customer satisfaction.
• Improved quality management processes.
• Increased revenue and market share.
• Impacts on the environment.
• Cost Reduction.
• Quality awareness among employees

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Increased Customer Satisfaction

• Many of the benefits to businesses also benefit
• their customers.
• Increased efficiency.
• Reliability of product or service quality.
• A reputation for safety environmental
  responsibility.
• Repeatable systems.
• Enhanced customer satisfaction and improved
• customer loyalty leading to repeat business
• Ensuring customer satisfaction through the
• quality management system is a key aim
• of the standard.
• It will increase customer satisfaction and more
• effective customer communication.

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Improved quality management processes

• The ISO 9001 standard is based on
• a number of quality management principles,
• including a strong customer focus.
• ISO 90012008 helps ensure that customers
• get consistent, good quality products
• services, which in turn brings many
• business benefits.
• ISO document management system helps you
• meet customer needs.
• Win more high value customers with
• better customer service.

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Increased revenue and market share

• ISO Certified businesses are highly likely to
  increase their market share and, as a consequence
  - their revenue.
• In fact, studies have shown that "the benefits of
  using standards are valued, in terms of
  contribution to company gross profit, at between
  0.15 and 5 of annual sales revenues.
• Increased revenue and market share obtained
  through flexible and fast responses to market
  opportunities.

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Impacts on the environment

• Environmental impact is becoming an increasingly
  important issue across the globe.
• International Standards help reduce negative
  impacts on the environment.
• Improve environmental performance of the supply
  chain.

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Cost Reduction

• ISO 9001 quality manual saves time and cost by
  reducing mistakes, consequently helping to
  improve customer service.
• ISO strategies is that reducing waste and
  increasing productivity leads to greater profits
  for certified companies.

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Quality Awareness Among Employees

• Becoming certified to the ISO 9001 standard
  raises quality awareness among employees and
  motivates them to attain quality objectives.
• Corrective action and preventive action help to
  keep quality objectives in the minds of
  employees.

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Other Benefits of ISO 9001

• 85 of registered firms report external benefits
• Higher perceived quality
• Greater customer demand
• 95 report, internal benefits
• Greater employee awareness
• Increased operational efficiency
• Reduced scrap expense
• 30 reduction in customer claims
• 95 improvement in delivery time
• Reduced defects from 3 to 0.5
• 40 reduction in product cycle time

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Thank You.
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