Why Should Closed Software Bugs Remain in a Bug-Tracking System?

1
Why Should Closed Software Bugs Remain in a
Bug-Tracking System?
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2
Why Should Closed Software Bugs Remain in a
Bug-Tracking System?
Software defects found during mobile application
testing, desktop testing or web site testing and
reported by means of a defect-tracking instrument
should be fixed. An error must remain in the bug
tracker even when it is corrected and does not
appear during regression testing.
Office in Ukraine Phone 380 (472)
5-61-6-51 E-mail contact (at) qa-testlab.com Addr
ess 154a, Borschagivska str., Kiev,
Ukraine http//qatestlab.com/
3
Why Should Closed Software Bugs Remain in a
Bug-Tracking System?
A software testing company does not recommend
deleting any entries from a bug-tracking system.
It is more preferable to close an error than to
delete it from the database.
Office in Ukraine Phone 380 (472)
5-61-6-51 E-mail contact (at) qa-testlab.com Addr
ess 154a, Borschagivska str., Kiev,
Ukraine http//qatestlab.com/
4
Why Should Closed Software Bugs Remain in a
Bug-Tracking System?
It is Not Wise to Delete any Entry From a Bug
Tracker Because
If all the entries remain in the database one may
track any software bug or the history of the
testing and the development process in the
future, when this information may be very useful.
1.
Deleting of entries breaks the sequence of the
entries numbers in the database.
2.
If somebody copied the software bugs database
before deleting of entries his copy will not
correspond to the original bug-tracking system.
3.
Office in Ukraine Phone 380 (472)
5-61-6-51 E-mail contact (at) qa-testlab.com Addr
ess 154a, Borschagivska str., Kiev,
Ukraine http//qatestlab.com/
5
Why Should Closed Software Bugs Remain in a
Bug-Tracking System?
However, not all reported software buds are
closed because they have been corrected. There
may be other reasons for closure of an error.
A Defect May Be Closed in a Bug Tracker by Reason
Of
the defect appeared to be not a software bug
the defect has already been reported
the defect appeared to be a feature of the tested
application.
Office in Ukraine Phone 380 (472)
5-61-6-51 E-mail contact (at) qa-testlab.com Addr
ess 154a, Borschagivska str., Kiev,
Ukraine http//qatestlab.com/
6
Why Should Closed Software Bugs Remain in a
Bug-Tracking System?
So, any defects, discovered during web site
testing, desktop testing or mobile testing should
be closed, but never deleted from the bug tracker.
Office in Ukraine Phone 380 (472)
5-61-6-51 E-mail contact (at) qa-testlab.com Addr
ess 154a, Borschagivska str., Kiev,
Ukraine http//qatestlab.com/
7
Thank you!
Office in Ukraine Phone 380 (472)
5-61-6-51 E-mail contact (at) qa-testlab.com Addr
ess 154a, Borschagivska str., Kiev,
Ukraine http//qatestlab.com/