Cloud CRM | customer relationship management in India

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Cloud CRM in India a Feasible Option for Small
Scale Firms
The cloud CRM in India is a worthy tool for small
businesses, as it allows the sales team to keep a
track of customer needs by accessing it
simultaneously.
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Customer Relationship Management Technology
Cloud CRM is a customer relationship management
technology wherein the CRM software tools and
customer data of the organization stays in the
cloud and is provided to end users by the means
of the Internet. CRM is of great assistance to
the sales personnel in monitoring and analyzing
the activities of the team. Not only does it help
predict the future sales and plan, but the cloud
CRM in India also helps in getting the history of
customers easily that helps the sales team to
plan their sales accordingly. It means, the cloud
based CRM offers marketers a way with which they
can easily track down the sales leads and their
sources, the ones that can be converted into
customers by sales persons.
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• Cloud CRM in India provides access to the
  application via web-based tools logins, that is,
  the employees in the sales force can log in to
  the CRM system, all at one time, from any
  Internet-enabled device. The benefits that cloud
  based CRM provides include
•  
• CRM software delivers scalability
• The system is designed in a manner to offer
  flexibility resulting in expanded capacity
• Resultant, business scales up or down as per a
  businesss current needs
•  
• Normally, it is the number of users and storage
  requirements which scale up and down the costs of
  CRM.

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Cloud CRM in India is a feasible option, given
that theres abundance of small businesses which
are short on funds as well as in-house IT
expertise. This helps them to deploy, manage and
upgrade CRM application on the business premises!
Additionally, cloud CRM tends to make the vendor
responsible towards handling the software,
providing updates across the system and managing
the technical glitches. The vendor also becomes
responsible for the bugs and other issues that
might arise during the course. Besides these,
there are several other benefits of cloud based
CRM, which comprise integration with commonly
used office applications and email systems. The
employees gather an insight on what their
customers are purchasing, the likes as well as
dislikes for their product and brand on the
whole. Moreover, it gives them a hang of how the
customers are dealing with their product and
facilitates company with the data with the help
of which they can improve their quality of
services. This allows the company to offer
personalized sales service, enabling the company
to build the trust of customers in their brand.
The long chain company model can use CRM on cloud
to send SMS, greeting, and other type of
marketing sale communication to their client.  
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Though most of the cloud based CRM systems in
India are designed keeping in mind the sales
people, the tools are thus made nice and simple
in order to proffer sales staff with more time in
winning your prized customers, and lesser time in
managing technical stuff. By the means of Cloud
based CRM, it becomes easy to enter data, monitor
reports and produce sales analyses on all aspects
of the sales. To be precise, cloud based CRM in
India comes across as a viable option when it
comes to the benefit of business, impressing
customers and developing as a brand.
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Thank You
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