Identifying at-risk students to decrease attrition

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• Identifying at-risk students to decrease
  attrition
• Student retention will always be a critical
  factor for colleges and universities. The more
  successful their students are, the more
  attractive the institution becomes. As time goes
  by, for institutions to have a real way to
  identify at-risks students, they must put in
  place a solid integration of data, early warning
  systems, and processes to identify and engage the
  at-risk students before it is too late.

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• Identifying at-risk students can be a difficult
  task. Since the typical class size per teacher
  continues to grow, it is hard for any instructor
  to truly "know" their students. Also, many legal
  issues and battles make teachers quite wary of
  knowing their students on a personal level for
  fear of accusations of misconduct.

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• How to identify at-risk students?
• There are a few simple ways to measure at-risk
  student behavior in a quantifiable manner. It can
  be tracked with by maintaining a few numbers and
  behaviors and keeping good notes of all the your
  students.
• The first and most obvious metric to observe when
  looking for at-risk students is grades. What
  students have started out the semester with low
  scores? For the students who score low in the
  beginning, having a conversation with them may be
  the only help they need. Maybe they just needed
  motivation, or they might need assistance with
  study skills, writing skills, etc.
• Also, keep track of student grades and see which
  students begin to have decline in scores. This is
  often a sign of issues outside of the classroom
  that are affecting the student's work. Again, a
  conversation might help, or this might be a good
  time to either alert the administration or to
  contact the student counselor for assistance. The
  administration or counselor may have already
  heard other concerns about that student and have
  a better understanding of what interventions
  might be necessary.

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• Another at-risk student behavior that can be
  easily tracked is tardiness or absenteeism. If a
  student continues to either be late for class or
  simply is not attending, this is another
  opportunity to alert either the administration or
  the counselor.
• Finally, disruptive behavior is a sign of an
  at-risk student that can be easily monitored. If
  a student is being regularly disruptive, this is
  probably a time when that student should be
  forced to see the administration for either
  discipline or an intervention of some kind, as
  attempting to intervene in the classroom can
  cause more disruption for other students.

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• Technology in identifying at-risk students
• New technologies can provide meaningful learning
  experiences for all children, especially those at
  risk of educational failure. Schools that
  capitalize on the relationship between technology
  and education reform will help students to
  develop higher order skills and to function
  effectively in the world beyond the classroom.

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• Now, with the introduction of the Early Warning
  System, Performance Dashboard (360 Degree View of
  a student), Keep Warm Hub, and the Student
  Helpdesk in the Constituent relationship
  management (CRM), the instructor can set up early
  warning system rules to flag students'
  performance, attendance, and other key course
  events that are required for student success.
• For example, the instructor can trigger alerts
  when a student's score on a graded assignment or
  assessment falls below a certain level. Positive
  feedback to motivate students who exceed a
  performance level is another type of alert that
  can be set up in the Early Warning system.
  Students who do not complete course work when it
  is due can be readily identified by setting a
  due-date rule for notification. Last date of
  course access is a way to identify students who
  have not logged into the course for a specified
  number of days. A customized message can be sent
  directly to students who meet certain conditions
  established in the Early Warning System. A log of
  all the messages sent to students is produced
  automatically and is searchable by date, rule
  type and student.

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• For a high-level view of students' performance,
  the CRM has a 360 Degree View Dashboard where
  instructors can see the Early Warning System
  reports. They can also access an overview of
  dynamically generated up-to-date information on
  the number of days since last course access,
  participation in discussion boards, other course
  activity, and grades.
• The Early Warning System and 360 Degree View
  Dashboard provide instructors with data about
  student performance that will assist in retaining
  students. They can readily identify each
  student's participation and progress and take
  steps to intervene, correct problems, motivate,
  and support each individual learner. Although the
  concept of an early warning system is not new,
  putting such powerful tools in the hands of
  individual faculty members, promises to
  positively impact student success and retention.

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• Some key features of a CRM
• CRM software with below features can help easily
  find students at-risk and can be easy for student
  counselor or teachers to engage with students and
  improve success rates.
• 360 Degree View
• Early Warning System
• Keep Warm Hub
• Events and Workshops
• Student Helpdesk
• Appointment Booking
• Co-created Learning Lounge
• Success App for Learners
• Students, especially those who are early in the
  life-cycle, have to navigate the campus ecosystem
  to get what they want and deliver what the
  college needs.

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• Source Links
• Higher Education CRM
• Student Retention Software
• CRM for Higher Education
• Student Enrollment Software
• Enrollment Management Software
• Student Success CRM
• CRM for Alumni Management

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