Features of Market Research and Benefits of Customer Retention; Both Together Helps - PowerPoint PPT Presentation

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Features of Market Research and Benefits of Customer Retention; Both Together Helps

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Why many large corporate companies spend money behind market research and Customer Retention Marketing? Have you ever thought about the logic behind the game? The Market Research Companies are responsible for finding, whether or not a particular product is suitable for a particular market. – PowerPoint PPT presentation

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Title: Features of Market Research and Benefits of Customer Retention; Both Together Helps


1
Features of Market Research and Benefits of
Customer Retention Both Together Helps
Submitted By
2
  • Market Research is a term that is very important
    for a startup company. Some people have a
    misconception that market research is only good
    for the new establishments. The truth is that
    every company whether at seed stage or startup
    stage or mature stage all requires market
    research. There are several Market Research
    Companies across the world. The responsibility of
    a market research firm is to find out (research)
    whether or not a particular market is suitable
    for a particular product and/or service. The
    market research methodology however should be
    properly planned with an effective strategy. Else
    it will not reap enough benefits, as desired by a
    company. There is one more important factor as
    well, which works great together with market
    research activities. And thats a proper,
    accurate and strategic customer retention policy.

3
  • Customer Retention Marketing on the other hand is
    also very beneficial. If the market research
    activity and customer retention policy are
    implemented simultaneously, both shall together
    play a vital role in the growth of your company.
    Similar to Market Research Companies which
    provide services related to researching about the
    markets for your products and/or services there
    are also companies which deliver services related
    to retaining the existing customer and/or client
    base. You must have heard in news, that some
    companies had a higher growth rate in previous
    year, and the growth rate later went down during
    the preceding year. What does it indicate? Why
    does this happen? It indicates that the number of
    existing customers declined in preceding year
    compared to previous year, because of the lack of
    expertise required for retaining the existing
    customers.

4
  • The best option is to hire a company which holds
    a global reputation in market, and which delivers
    both the services together i.e. Market Research
    and Customer Retention Marketing. If you hire two
    different companies, separately for both the
    tasks, then it will increase your work load, and
    there will also be a problem in maintaining an
    equal balance in the companys functionality and
    operations. So, its advised to hire a single
    company, which has delivered proven results in
    the past, and which holds specialization in
    delivering both the services simultaneously.
    There are some Market Research Companies in the
    market which also helps in retaining a companys
    existing customers and/or clients.

5
  • One of such reputed firm is TG Marketing USA,
    located in California, United States. This
    company has a good growth rate, and has records
    of delivering proven results to their existing
    and past clients. The company only hires
    specialists and skilled professionals for the
    market research projects. The company also
    follows with an out-of-the-box Customer Retention
    Marketing policy for their clients. So if you are
    also looking for a company, which can deliver you
    both types of services together then TG
    Marketing USA should be your final destination.
    Its truly worth giving it a try.

6
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