Steps To Troubleshoot A Kindle 2 Software Update?

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Steps To Troubleshoot A Kindle 2 Software Update?

• Support For Kindle
• Call (T0ll-Free) 1-844-208-8890
• Visit Our website www.thedevicesupport.com

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• In a world of touchscreen colourful devices,
  kindle launched for those who love to read.
  Kindle has made its legacy in the field of e-ink
  reading as per Kindle Support for its distinct
  design and an innovative screen choice. This has
  made Kindle a device apart from the competition.
  Kindle is a niche product for its niche users.

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• However, it has started replacing traditional
  books because of its library and because it is
  easy on eyes. However, when we talk about
  internet connectivity and software updates, it is
  heavily dependent upon wi-fi and computers. Here
  we will discuss some issues related to software
  updates.

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About the software update issue

• While there are Kindle devices with e-ink
  capabilities which receive OTA updates, the
  regular kindle devices which have other methods.
  Users have to download the latest version of OS
  on their PC from www Kindle com Support.

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• Once it is done, the devices need to be connected
  to the PC via data cable to transfer the setup
  file to kindle. Once it is done, kindle devices
  need to go for a semi-technical approach to
  install updates. In spite of being so manual,
  there are various bugs in the system.

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• Users cannot wait for Amazon to come up with the
  fix and hence a self-maneuvering around the
  problem is a better prospect. Dont get the wrong
  impression, these devices can connect to the
  internet via Wi-Fi easily. The issue arises when
  complex or multimedia activities need to be done
  such as downloading updates from Kindle Help
  community.

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• Hence, users need to do so to their computers.
  The Kindle devices need to be plugged in
  overnight to install the updates. The updates
  cannot be installed when the device is in use.

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How to solve the software updates issue

• The problem can be solved by using multiple
  approaches. Since the devices cannot receive OTA
  updates, let's try to understand what the problem
  is. Multiple users have reported one common
  problem on Amazon Kindle Support.

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• They have reported that they copied the setup
  files on their Kindle device. Once they have done
  that, the device itself would start updating once
  the file is put in the root folder. Then they
  keep the device overnight for updating. However
  on checking next time they find out that the
  update was incomplete but when the device is
  connected to the computer it shows that the
  update has happened already. It can be solved
  using some basic steps as mentioned on Kindle Com
  Support.

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• Most of the times the update files are complete.
  But, many times due to network error incomplete
  files are downloaded and then users copy them on
  the Kindle device. You can know more about
  corrupt files from Kindle Fire Support Help. Once
  the installation begins, the Kindle device
  rejects the file on the spot due to corrupt
  nature of the file. Since registry files have
  been modified, the device software version shows
  up as the latest version which is a bug.

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• Hence, users need to download a new file for an
  update from amazon kindle support. Once it has
  been done, they can delete the old file from the
  computer and kindle by connecting it to the
  computer via data cable. Then users can paste the
  new file in the root folder and start the update
  process.

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• If the device does not update because the latest
  version is the same as update file error, reset
  the device and repeat the steps. Overnight
  plugging in would lead to update is finished.
  Once it has been done, users can then use the
  device. If the problem persists, users can
  contact Amazon Kindle Customer Service.

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