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Lead Generation

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Title: Lead Generation


1
Lead generation
2
What is Lead generation?
  • In Marketing, Lead generation is the initiation
    of consumer interest or enquiry into products or
    services of a business. Leads can be created for
    purpose such as list building, E-newsletter list
    aquisition or for sales leads.

3
What is lead generation process?
  • LEAD intelligence will help reps formulate a
    strategy for engaging with their prospects, gain
    their interest and trust, and develop a
    relationship that leads to a closed sale. This is
    also called sales nurturing.

4
Lead generation protocol
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S.M.A.R.T goals
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  • Specific
  • Well defined
  • Clear to anyone that has basic knowledge of the
    project
  • Measurable
  • Know if the goal is obtainable and how far away
    completion is
  • Find out when you have achieved your goal
  • Attainable
  • Goals should be achieved or attainable
  • Realistic
  • Within the availability of resources
  • Time-bound
  • Should be attained within certain period of time

7
KPI Dashboard
  • Key Performance Indicator is a measurable value
    that demonstrates , how effectively a company is
    achieving its key business objectives.
    Organization uses KPI at different levels to
    evaluate their success to the desired goal.

8
Benchmark
  • Standard or set of standard used as a point of
    reference for evaluating performance or level of
    quality

9
Entice prospects
  • To attract customer or audience usually to do
    something by arousing hope, interest or desire.
    And also consider them as prospect audience for
    our business.

10
Identifying customer
  • This is a process in lead generation to know or
    to identify our potential customers in the market
    for the particular business. By asking certain
    relevant questions about the product or service
    and also listen to feedback and provide solutions
    to meet your customer needs.

11
Understanding customer persona
  • Customer person or Buyer persona are the
    fictional generalized representation of your
    ideal customer personas help us in marketing
    ,sales, product, and services internalize
    customer were trying attract and relate to our
    customer as real human
  • Such as
  • Age
  • Income
  • Location
  • Educational qualification
  • Gender
  • Status

12
Content planning and strategy
  • Content strategy has been described as planning
    for the creation, publication and governance of
    useful, useable content it has also been called a
    repeatable system that defines the entire
    editorial content development ,And also what type
    of content should be project to audience to
    increase our business level

13
Convert prospects to customers
  • In the process of lead generation prospect is a
    potential customer who has showed interest or
    desire in the particular product or service by
    persuading him/her or by nurturing them about the
    information they convert to customer by
    purchasing particular product or service.

14
Compelling offers
  • Tending to compel as to force or push towards a
    particular offer that is being enforced by an
    organization to increase the sales level and
    brand building.

15
Create forums
  • Creation of public medium or a place used for
    debates in which anyone can participate and also
    throw their opinion about the particular product,
    service, or an organization. By providing
    required information about the participant.

16
Create database
  • Obtaining information of propectors or audience
    through certain means or source such as
  • Email id
  • Contact number
  • Name
  • Designation

17
Transform lead to customer
  • Conversion of potential or desired customer to
    actual customer for the business activity by
    nurturing them with all the information or data
    from the business perspective. And persuading
    them to take action
  • Step in transforming lead to customer
  • Recognize the problem
  • Define needs
  • Evaluate problems
  • Resolve concerns

18
Lead scoring
  • Lead scoring is a methodology used to rank
    prospects against a scale that represents the
    perceived value each lead represent to an
    organization The resulting score is used to
    determine which leads a receiving function will
    engage in order of priority.

19
Smoothening buying experience
  • Once a customer has taken the action of purchase
    through online medium the pathway through till
    the end of purchase should be made easy because
    when there is a interruption or disturbance in
    loading of page a customer doesnt like to visit
    that page again(online purchase)

20
Customer service
  • The assistance and advice or help provided by the
    organization to its customer or the people who
    purchase their product or service to keep them
    engaged with their organization itself.

21
Amplify through influencer
  • Influencer are resource person and thus they
    command a large number of engaged followers or
    fan following base they posses through that they
    inspire and drive action to audience to increase
    the productivity of business.

22
Leverage word of mouth
  • Customer review about particular product or
    service can directly strengthen word of mouth
    impact of businesses and brands.as WOM is the
    oldest and cheapest mean of promotional activity.
    When a customer after consuming the product he
    gives feedback or referals to others or reviews
    to his closed ones.Through which they can become
    brand advocate as welll

23
Measure
  • To analyse the process of activity that has been
    done in the business till now for new strategy or
    following same strategy that has driven results
    till now through certain tools in google

24
Optimize
  • This is the last step of lead generation process
    where the strategy or the business activity to
    make the best use or most effective use of any
    strategy that has been implemented for the
    development of the business activity.

25
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