Practice Management and Healthcare Services

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Bikham Information Technology
Practice Management and Healthcare
Services Comprehensive range of Billing
Follow-up Services for Oncology, Radiology,
Gastro, Ambulatory Services Chiropractic and
PT Billing , Hospitals DME/HME domain with
Guaranteed Efficiency of Quality with Quantity
a safe environment for your patients
information.
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Company Profile
BIKHAM INFORMATION TECHNOLOGY, is an
IT company highly experienced in
outbound Call Centre/ Healthcare services for
clients primarily in the United States of
America. Bikham is functional with 200 seats,
with a provision of taking the capacity up to
600 seats. We are located in the city of
Chandigarh, North India. Bikham offers
customized voice data services to our clients
throughout US, Europe and Australia. We
specialize in providing complete end to end
to Physicians,
services SNF s, Billing
Hospitals, Medical Companies , DME
Companies and Management
Practice Companies.
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Medical Billing Company
Bikham's Healthcare division has 12 years of end
to end process experience with reputed medical
billing companies like Billing Precision,
Affinity Billing and Billing Dynamics and others
, mainly based in the NJ and Florida area.
Currently we are providing services to over 75
practices mainly Oncologists, Radiologists,
Ambulatory Services, Chiropractors, physical
therapists, Internal medicine practitioners
Durable Medical Equipments. Our highly
experienced Billing team and effective
collection strategies are highly beneficial to
Group Facilities, Single practitioners,
Hospitals, and other Medical Practices.
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Meet all your Medical Billing Requirements

• Insurance Verification
• Insurance Enrollments, Credentialing
• Referrals
• Patient Follow up and
• scheduling
• Billing and reconciling accounts
• Submitting Appeals
• AR Follow up Collections
• Charge Entry
• EOB Posting

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Medicare Durable Medical
Equipment (DME)
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Durable Medical Equipments(DME)

• Bikham has been catering DME services to around
  75 suppliers directly or obliquely since past
  few years. We focus on all aspects of DMEPOS
  billing cycle from Pre Billing services to AR
  Follow-up Denial Management. Our workflow and
  procedures have been perfected over the years to
  maximize efficiency, minimize denials and
  increase your CASH FLOW.
• Our services are designed to meet your customer
  needs and deliver positive and prompt results
  quickly, with reduced DSO by managing timely AR
  Denials. We closely check on compliance
  documents, if paperwork is provided, before
  billing any product. We have placed a dedicated
  Research Development Team to track all latest
  updates released by the federal and/or commercial
  carriers impacting on accurate billing and
  educate the client on the same as well.
• Our Strongest area is Billing Denials to
  analyze and thoroughly review the documentation,
  CMNs/DIFFs before initially submitting and/or
  resubmitting claims for meeting insurance
  guidelines for rentals and purchases. In this
  specialized industry with ever-changing
  regulations, our service is second to none.
• We follow strategic Management of AR Denials
  through focused analysis of our analysis team,,
  evaluating reimbursement issues and follow-up
  with insurance carriers, educating clients for
  future betterment of the business.

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DME EQUIPMENT

• Bikham has mainly dealt with DME equipments like
• OXYGEN, CPAP AND OR BIPAP
• NEBULIZER AND SUPPLIES
• WHEEL CHAIR
• DIABETIC SHOES
• HOSPITAL BEDS AND MATTRESSES
• SEAT LIFT MECHANISM
• SCOOTERS ( POV )
• DIEBETIC SHOES
• BACK, KNEE, SHOULDER , NECK BRACES
• Reduced DSO by managing timely AR Denials,
  accurate Billing by trained staff, compliance
  check of all Rentals Purchases per Medicare
  LCDs other Commercial Payers. Structured AR
  Denial Management.

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What Makes us special

• Bikham offers a One month FREE Trial to begin
  with just so we can develop a level of Trust
  and confidence with the client and you can see
  first hand how we can help enhance your revenue
  and collections considerably.
• Receivables pending above 90 day is our top
  priority and our target is to always keep less
  than 10 of the total AR in the above 90 day
  bucket.
• Available Monday through Friday 9AM to 6PM EST,
  one
• click on hangouts or one phone call away.
• Weekly meets with the provider presenting
  extensive reports to go over the numbers.
• Specialisation in getting Appeals approved for
  complicated denials.
• Meet any turnaround time requirements.
• Patient follow up and scheduling services
  available.

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Medical Billing Software
We normally work via the clients software, eg,
we have extensive experience on Vericle ( 10
years experience with Billing precision /
Vericle, NJ based Medical Billing company ).Our
team is very well versed with software's like
Brightree, Fast track, Pacware, Medact Office
Ally as well. These are well known for their
excellent Speed, accuracy and immensely user
friendly interface, and greatly effective
reporting capabilities. Great Reports !
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Strict HIPPA Adherence
Electronic Processing and transfer of Data via
multiplexer/router modem is encrypted and
password protected to ensure privacy and
confidentiality. Records are kept secure and all
appropriate laws are observed for handling the
release of information.
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Medical Billing Reports

• We believe that the most important part of
  billing and collections in an outsourced model
  is EFFECTIVE REPORTING. Being able to see what
  has been billed, what collections have been
  achieved, AIB reports, Procedure Code analysis,
  Insurance analysis, payment analysis, cash
  collected and so on. These are the key features
  that will be taken care of effectively when you
  give your Billing in our hands. We have weekly
  reporting meets with our providers.

Denial and AR reports On hold Reports Ad hoc
reports
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Enhanced Billing services

• Today's physicians face many pressures in the
  healthcare environment, including managed care
  complexities, declining reimbursement, compliance
  issues and increasing costs. Given these
  pressures, physicians find it increasingly
  difficult
• to both practice medicine and manage the business
  operations of their practice. Thats where we
  come in. We provide comprehensive billing and
  accounts receivable management services designed
  to provide your practice with proper and deserved
  reimbursement, Our enhanced services includee
• Claim posting / Charge capture
• Patients follow up
• 100 Clearinghouse rejection solving capacity
• Personal Injury claims specialisation
• Enrolment services for ERA's and EFT's across all
  payers
• Submitting extensive appeals and getting them
  approved
• Insurance AR follow up
• Accurate payment posting
• Information management and reporting
• Customised patient statements
• Billing personal Management

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Patient Follow up

• Our Patient follow up executives are trained
  impeccably on being extra courteous, polite and
  helpful to the patients and their family members.
  We are constantly getting great Aces in
  satisfaction survey results from our providers
  clinics and hospitals on the level of service
  provided. Happy patients in turn create Happy
  Providers and thus everybodys business booms in
  the process. Thats our goal. Its always great
  to put a smile on a
• patients or their family members face,
  especially after going through strenuous
  treatment traumas.
• Heres what we do in our Patient follow up
  section
• Patient Pre registration services
• Post-Discharge Calls
• Patient Follow-Up Calls
• Promoting Hospital Programs
• Event Follow-Up Calls
• Customer Satisfaction Calls
• Please see details for each service on our
  website https//bikham.com/patient-follow-up/

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Personal Injury WC reimbursements
We specialize in Personal Injury and Workers
Compensation claims follow up and
reimbursements. Our well trained and polite AR
follow up staff is trained in the PIP
requirements, workers compensation for all US
states. Our Follow up team makes sure that the
PI adjusters are contacted on a one on one basis
and the PI claims are submitted timely along
with the Medical records and additional
documentation to ensure Timely payments. We have
a record of the quickest turnaround when it
comes to PI payments.
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Australia Office 460 Jones Street, Ultimo, NSW
2007
India Office C-86, Phase 7, 2nd floor, Punnu
Tower, Mohali, India HealthCare 1
800-940-4943 Finance Accounting  1
800-935-0865
US Office 10609 Tarton Fields Circle Raleigh, NC
27617
General Queries info_at_bikham.com
Health Care healthcare_at_bikham.com