Top-Drawer Call Center Software Solution Provider | Astercc

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Astercc

• Call Center Software Solution Provider

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Astercc

• Astercc is a product of Sonicwell Technology.
  Sonicwell Technology was founded in 2008 and
  headquartered in Montreal, Canada, the company
  specializes in software development, system
  integration and software services, is the leading
  global provider of converged communications
  products and solutions provider, based on open
  SIP standards to provide customers with reliable,
  functional and scalable voice communication
  system. In the same year Sonicwell entered China,
  we have invested in two companies, the main
  provider of technology solutions for telcos.

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Rich Functionality

• Astercc commercial provides not only  contact
  center features, but also CRM modules.  To most
  users, you dont need extra investment to
  integrate with other system.

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Completely Document

• Astercc wiki provides online manual. It also
  provides sample code, user case, how-to for
  various scenario. We also keep publishing
  tutorials and how-to about VoIP and network to
  help you better manage your system.

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Module For Business

• Besides telephony core,asterCC is composed
  with different modules. No matter tele-marketing,
  outsourcing call center, enterprise pbx or
  inbound IVR, all you need to do is click mouse,
  finish configuration via web GUI.

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Customizable and Various Reports

• When you run a call center, you could read
  whats happening via various text and graphic
  reports provides by astercc. You can configure
  what you need in a report, download from web UI
  also system could send you latest report via
  email.

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Rapid Deployment

• Astercc is IP based system, so agent could
  work anywhere via local network/VPN/internet.
  Using astercc BOX ISO, your could install astercc
  on any server in 15mins.

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Multi Tenant System

• Astercc is designed as a multi-tenant system,
  you can provide hosting service for your clients.
  With billing features, astercc will send invoices
  for inbound, outbound calls and DID numbers.

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Astercc Works For Different Business

• Call Center Integration
• Virtual Office
• IVR ( Interactive Voice Response) Digital
  Receptionist
• Enterprise
• CATI (Computer Assisted Telephone Interviewing)
  survey
• E-Commerce
• Telephony Marketing
• BPO Outsourcing

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