Telco digital ai assistants & chatbots state of play and monetization plans

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Telco Digital AI Assistants Chatbots State of
Play and Monetization Plans

• Published On 30 Aug 2018

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Report Description
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"Telco Digital AI Assistants Chatbots State of
Play and Monetization Plans", a global outlook
report by GRS, gives an overview of the digital
assistant chatbot ecosystem, analyzes telcos
deployment strategies and their overarching
goals.The report also provides a number of
monetization options that telcos have adopted and
are planning to rollout for their digital
assistant and chatbot capabilities. It also
offers case studies of telcos digital AI
assistant implementations. It reviews the
development strategies, the key benefits produced
and the monetization models.
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Table of content
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Section 1 Taxonomy Market Context 6 Defining
AI 7AI technologies overview 8 Section 2
Digital AI Assistants Chatbots 11 Digital AI
assistants chatbots - genesis and timeline
12Digital AI assistants chatbots - the telco
landscape 13 Section 3 Telco AI Assistant Case
Studies 14 SK Telecoms NUGU 15Vodafone UKs
TOBi 16
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