Office 365 Export Errors

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eDiscovery Export Tool Faults Solutions
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eDiscovery in Office 365

• eDiscovery is process to identify and deliver
  information that can be used as evidence in legal
  cases.
• In Office 365, eDiscovery searches content
  throughout the office 365 account.
• There are different sections in office 365
  security that uses eDiscovery to search legal
  case contents such as
• 365 Security Compliance Center Uses Content
  Search Tool (eDiscovery search)
• Security Compliance Center Identify, hold, and
  export content from mailbox and sites (eDiscovery
  cases)

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Errors Office 365 to PST Export

•      The export in Office 365 to PST is done
  through eDiscovery Export Tool. While executing
  this export process, some error occurs that lead
  to the incomplete export process with an error
  message shown. Thus, lets checkout the common
  errors held while exporting ofiice365 data to PST
• While using Internet Explorer 9.0 or later, the
  application tries to connect and crashes
  anonymously.
• While using third-party browsers, an error
  message is received 
• Cannot Start the application. Contact
  application vendor for assistance.

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Another eDiscovery Error

• The eDiscovery PST Export tool becomes
  unresponsive and stops the email export.

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Reasons of Failure

• The below are some reasons found in eDiscovery
  that resist Office 365 from starting/completing
  the process of export mailbox items to
  PST. Lets get to know them one by one 
• Using Internet Explorer 9.0 or its above version
  and Microsoft .NET Framework 4.5 or later version
  not installed in the system.
• Using an outgoing proxy server and connection
  times out.
• No Click Once browser extension installed on
  browser.
• If the local intranet zone settings are not set
  up correctly in the Internet Explorer (IE)
  browser.

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Ways to Resolve Issues

• The solutions point to the same points on the
  before screens. Thus, please compare your issues
  with before screen and take solutions
  accordingly.
• Lets get to the solutions for resolving the
  issues if ever they come across our-side
• On system with IE 9.0 or above, install Microsoft
  .NET Framework 4.5 or above version.
• For outgoing proxy server issues, restart the
  server (webpage).
• Use browsers that has Click Once browser
  extension installed.
• Set up local intranet zone settings correctly in
  Internet Explorer browser. 

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Method to Overcome eDiscovery Issue

• An another method is found to export the Office
  365 data to PST file. This method does not
  require the eDiscovery at all. Also, there is no
  issue of data loss found in this method of
  migration. 
• The method is known to as SysTools Office 365
  Export Software.
• This tool allows to export selective data among
  single or multiple Office 365 accounts
• Provides filtering capability to export only few
  data rather migrating the whole account data.
• The software can export Office 365 to PST/EML/MSG
  file formats exported with different naming
  conventions.

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SysTools O365 Export Working

• Perform these steps to get O365 data exported to
  PST
• Download and install SysTools Office 365 Export
  Tool. Run the software.
•  Login with O365 credentials. Use Admin or User
  account.
• For Admin account
• Choose Is Admin check box.
• Select user IDs to export their data
• Common step for both accounts Select Email
  format (PST)
• Check Split option and specify limit.
• Apply Filters for specific (few) data.
• Specify the location of created PST files.
• Start the Export Process.

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Screen Shots
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Step 1 Login with Office 365 account.
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Step2 Choose Mail accounts to export mailbox
data. (Step for Admin only)
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Step3 Select export format, Manage filters, and
Browse Destination
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Step 4 Save Migration Report after migration
completes
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Thank You for Your Time...