Important Tips To Help You Manage Virtual Offices

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Important Tips To Manage Virtual Offices
Virtual Office Corporate Address Mail Reciept
Handling Virtual Receptionist
https//virtual-office-us.com/
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Virtual Offices Tailored To Your Dreams

• While some organizations are swimming against the
  tide driven by todays digital age and adhere to
  the belief that employeesand contractorsmust be
  based in the same office, the majority are
  jettisoning the traditional workplace structure
  in favor of virtual teams. Not only can
  organizations recruit and retain top-quality
  workers quicker and easier, but they also perform
  better. Additionally, a virtual team is more
  agile, able to respond to new business
  opportunities faster than peer teams shackled to
  a physical office space.

Yet, without the right processes and technologies
in place, virtual teams can run up against
obstacles that result in failed projects,
diminished efficiencies, and even team
infighting. Having managed virtual teams
stretching across multiple states, continents,
and oceans, I compiled a list of tips that can
help ensure that your virtual teams collaborate
effectively and deliver optimal results
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• COMMUNICATIONS

• Chat. While too many chat messages can become
  overwhelming to team members, its important to
  ensure you have in place chat platform that makes
  it easy for team members to collaborate in
  virtual real time. There are any number of great
  chat platforms such as Slack, Skype, and HipChat,
  among others.
• Manage Communications. Team members can become
  overburdened with too many email and chat
  messages. To help avoid these situations from
  happening, have your desktop/helpdesk team work
  train team members on ways to configure their
  email folders and chat platforms that enable them
  to flag high priority messages and to catalog
  them in different folders.
• Video Chat. Depending on the project or issue at
  hand and moreover the culture of the virtual
  team, sometimes video chat is needed. Not every
  issue or project task can be resolved via text
  only, which lacks the visual cues of video chat.
  The upside is that most of the most prevalent
  chat programs also have video options.

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• ADMINISTRATIVE, CUSTOMER SERVICE, AND SALES
  SUPPORT

• Virtual Assistants. Much has been written about
  virtual assistantsor chatbotsin recent years.
  Inbound phone calls can be a huge distraction and
  productivity drain. With virtual assistants such
  as Davinci Auto Receptionist services, virtual
  teams can remain focused on executing tasks and
  projects while allowing the virtual assistant to
  intelligently route incoming calls to the right
  team member and moreover identifying those that
  need human interaction versus automatic routing.
• Live Receptionists. When incoming calls cannot be
  handled by a virtual assistant, live human
  assistance is needed. The latter is always
  required in the case of the latter. What some
  organizations are realizing is that they can tap
  live receptionists such as Davinci Live
  Receptionists to answer customer service and
  sales emails and calls. This enables them to
  remain focused on initiatives tied to business
  execution.
• Live Web Chat. Many of your incoming customer
  service and sales calls need to be routed through
  voice. Not only do your customers prefer digital
  engagement, but it is cheaper and more efficient
  for you. Here, you can leverage a third-party
  live web chat provider such as Davinci Live Web
  Chat services that can offload upwards of 30 or
  more of your incoming calls and emails.

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• MANAGEMENT

• Project Management System. Anyone who thinks that
  a project management is overkill is kidding
  themselves. Project management technology tools
  give each virtual team member with insight into
  each others work, request and give approvals on
  tasks and projects, share ideas and files, and
  update individual team members or the entire team
  on status changes.
• Document Collaboration. As often is the case,
  most virtual teams share and edit documents.
  Whether part of a project management system or a
  shared document management system such as Google
  Drive, Box, or Dropbox, virtual teams need a
  centralized solution that enables them to view
  and edit documents simultaneously.
• Measure Outputs. Measuring the productivity of
  your virtual team is important. Here, you need to
  have a solid understanding of what matters to the
  business and what key performance indicators
  (KPIs) should be tied to those initiatives. These
  metrics should be tracked and reported to be
  meaningful.
• Hiring. Not everyone is made to excel as a remote
  worker. When hiring for positions where workers
  will work part- to full-time from a remote
  location, you need to ensure they succeedfrom a
  workspace environment and characteristics (and
  sometimes experience) to thrive in a virtual team
  setting.

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