Advantages of Using E-Signatures in hospitality industry

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Use Of Electronic Signature In The Hospitality
Industry To Improve Their Services
By, Sarah Minhaz
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The most exciting and demanding industries need
some amazing solutions to rely upon. They require
some leading solutions that meet the demands of
the hospitality industry and one of those is the
eSignatures. Where it is essential to deliver
quality services within a fixed cost. Demands
vary according to each client, and so does the
need for customization. These demands require the
cost to be minimal while bringing in other
responsibilities that can be exhausting.
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Key Factors involved within the hospitality
industry
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Competition
The competition in the hospitality industry is
ever growing and to beat it every player depends
on some extensive systems to ensure efficiency.
These challenges keep them always in action to
strive for improvement and constant growth. Which
ultimately results in enhancing customer
experience and that remains the key point to
their satisfaction. The digitization of services
has become the keystone to smooth operation of
all businesses. They offer ease and convenience
to the customers while ensuring efficient
business operations.
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Disorder and Confusion
There are various points where the chaos happens
resulting in mismanagement and a lot of
discomfort for both the business and the
customer. Mishandling of information, doubts take
the center stage in the hospitality industry even
if a single issue arises. Centralization of this
information and a procedural check helps maintain
the operation in sync and stay on top of the
competition.
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Paper and Waste
Right from a query to the check-ins, billings to
check-outs, staff records to vendor management,
and sales reports to cash receipts. All these
documents require manual signatures, scans,
emailing, a courier sent for approval and kept
for records. It consumes a lot of time,
inconvenience and man-hours to attend to queries,
guests and their demands. Of course, you do not
want your customer to go through the same paper
based work.
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The only solution to all these paper work and
manual procedures is eSignatures that are
inexpensive, convenient for workflow and helps
maintain order in all that high demanding service.
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Transforming the Hospitality Industry
eSignatures for hospitality industry allow
digital transactions to happen without the need
of the paper, no physical presence either of the
customer or the business manager. It is very
effective for the traveling business people who
are always on the go for better business
opportunities. It allows them to easily check-in
and check-out through an online portal. They can
choose to pay online, e-sign the documents and
proceed further without any physical
documentation.
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Online reservations are trending allowing
customers to book accommodations or the tables,
pay for the required services and provide
eSignatures for confirming reservations.
Opting for Additional Services
Advanced solutions in eSignature for the
hospitality industry are used for customers to
confirm their additional requirements during
their stay, for example, dry cleaning, car
rental, and more.
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Benefits of Electronic Signature for Hospitality
Industry

• Enhanced customer experience
• Improving brand image
• Improving Customer Satisfaction
• Reducing overheads
• Centralization of database

They are safe, reliable and quick to use.
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Conclusion
eSignature for the hospitality industry is an
amazing tool to reduce flaws in the system,
deliver customized services and also helps grow
business. Improve your business efficiency by
assigning an eSignature tool in your system. We
at Sigplex are constantly improving and devising
tools for better efficiency and management of
your business. For any query regarding how to
effectively integrate eSignature in your
hospitality business write to us at
info_at_sigplex.com and we would be glad to make it
happen to your business.
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