How To Find the Right Delivery Service Software For Your Company?

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Introduction

• The rapid growth of the eCommerce sector in
  recent times has opened up a world of
  opportunities for entrepreneurs to take their
  business online. After all, with the sales of
  e-retail slated to reach 6.54 trillion by the
  year 2022, now is the perfect time to go online
  with your business.
• However, there is more to an eCommerce business,
  than simply launching the website, having the
  products, and taking orders. There are so many
  things that go on behind the scenes to make the
  business work. And, one of those things is having
  a great delivery service and the latest delivery
  service software.
• The good thing is that, with the rise and rise of
  eCommerce businesses, there has also been a
  subsequent rise in the number of
  high-end delivery management software available
  in the market.

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So, if you are looking for the right software to
help the delivery needs of your business, here
are a couple of tips to help out.

• Outline your expectations and needs
• High level of automation
• Real time updates for the customers
• Integration with existing software
• Easy to use and understand analytics
• Optimizing the routes for speedy delivery
• Consider the budget you have set
• The customer service on offer
• Researching and comparing the options
• Go for a trial version at first

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Outline your expectations and needs

• Before finding the right delivery service
  software for your business, you will need to sit
  and decide about your expectations and needs. Are
  you looking for the software that sends real-time
  updates? Or, maybe you want the software to offer
  route optimization for the couriers.
• Regardless of what you need and expectations are
  from a delivery-management software, given below
  are the characteristics that will definitely be
  of use to you.

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High level of automation

• So, you or your staff are entering the orders and
  tracking all the information in a sheet manually.
• You are basically managing all the couriers by
  hand, and all of your time is being spent in
  that. Not something you would want, right? Thus,
  you would want the software that offers a greater
  degree of automation.
• Good software would automate various tasks,
  including automatically inputting the data of
  orders.

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Real time updates for the customers

• Real times updates are important because they are
  convenient for your business, and they also
  provide a good way to provide an improved
  customer service to the clients.
• These updates not only let you keep better track
  of the orders, but also let you have all the
  records you need to help out the customers when
  they come to you with concerns or questions about
  their shipment.
• The best thing to do is to have the software that
  offers real time update to both the customers and
  you, so both of you have a clear idea of what to
  expect

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Integration with existing software

• It is important for the delivery management
  software to get seamlessly integrated with the
  existing software you use to run the business. It
  will help you if you can connect it to the
  software already in use for accepting and
  generating orders, and keeping the customers
  updated.
• For instance, the management system of the live
  tracking app Manageteamz can be completely
  customized to be integrated with any business.
  You can have a food delivery business or you can
  be into logistics, the seamless integration
  offered by apps like Manageteamz can make life so
  much easier for you.

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Easy to use and understand analytics

• Analytics are an important aspect of any business
  that is into delivery and logistics, but the
  analytics have to be actionable to be useful. You
  will need to find the software which offers you
  all the data you need to manage your delivery and
  orders, and at the same, presents it in a manner
  that is easy for you to read and understand. It
  will help you in making informed decisions and
  taking actions that can help you in improving
  your current business processes.

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Optimizing the routes for speedy delivery

• It can be frustrating and time-consuming for a
  courier to drive down one street four times for
  completing all the deliveries just because that
  route wasnt outlined and optimized clearly. It
  is annoying to both the business and the
  customers because it just ends up taking more
  time than necessary, causing concerns and
  problems for the customers, and even delaying the
  delivery in most cases.
• Good thing is that most of the high end software
  solutions offer route optimization. It is, in
  fact, a crucial attribute that you will want to
  have in the software you use.

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Consider the budget you have set

• There is no denying the fact that the latest
  piece of delivery software can be quite
  expensive. For a small business that has just
  opened shop, it might be cost prohibitive to get
  the greatest and latest software tools. But, not
  when you select the right software!
• It is important to keep in mind in this regard
  that price is not an assurance of quality or
  value. You might pay a big sum of money for
  something only to find that it is neither easy to
  use nor comes with the solutions that you are
  looking for. So, it is important to make sure you
  are getting the features that you need for the
  price that you are paying.

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The customer service on offer

• So, you spent your money and signed up for the
  new software, only to find that you are unable to
  contact the customer support when you are looking
  for some assistance. At the time of investing in
  delivery-management software, it is important to
  make sure that service provider has a good
  support system for offering assistance and
  answering the questions, when needed.
• We have seen how technology works just fine
  during the regular working hours of the week.
  But, what about that one time when you try to get
  that last shipment loaded at the end of the shift
  on a Friday? What if the technology starts giving
  away then? Its time like this that you are in
  the most need of customer support.

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Researching and comparing the options

• Once you know what you are searching for in the
  delivery service software, its time to start
  your research. There are so many companies in the
  market that offer these services, but each of the
  software is different in terms of its features
  and performances. In fact, some of those features
  you might not even need ever in your line of
  work.
• Researching on the available options will help
  you in narrowing down the list to a couple of
  names. Start comparing among these options to
  decide the software that fits the needs of your
  business the best.

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Go for a trial version at first

• Regardless of how thoroughly you have researched
  about the software, dont go ahead and buy it at
  the first instance. Just because the software
  sounds perfect on paper does not mean that it
  will suit your business right.
• The companies, like Manageteamz, give you the
  chance to test out the software for a certain
  period of time before you actually buy it. The
  trial version will help you understand whether or
  not the software is right for your business.
• Summing up
• With the right delivery software, you can solve
  more than half the issues faced by your business
  with orders and deliveries. And, now you have a
  clear idea about how to go about searching for
  such software. Go ahead, and start the search now!

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Thank you for watching
ManageTeamz Delivery Management
Software bd_at_manageteamz.com , 91
7338773388 www.manageteamz.com