5 Areas To Consider When Selecting IT Service Providers In Irvine, California - PowerPoint PPT Presentation

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5 Areas To Consider When Selecting IT Service Providers In Irvine, California

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Title: 5 Areas To Consider When Selecting IT Service Providers In Irvine, California


1
5 Areas To Consider When Selecting IT Service
Providers In Irvine
2
Index
  • IT Services in Irvine, California
  • 5 points to consider while selecting IT Support
    for your Irvine Business
  • Company Reputation
  • Customer Service/support
  • Service Level Agreement (SLA)
  • Disaster Recovery Plan
  • Agility and Flexibility
  • Conclusion
  • CyberTrust IT Solutions
  • Contact Us

3
IT Services in Irvine, California
  • Having small or mid size business in Irvine, you
    need to prioritize finding the best IT Services
    in Irvine to handle your business IT needs.
  • CyberTrust IT Solutions is an established IT
    service provider in Irvine with highly-skilled,
    flexible, and responsive IT support.
  • They have knowledge of technology, a dedicated
    team, the expertise, and longevity every business
    needs in todays advanced technology business
    atmosphere.

4
5 points to consider while selecting IT Support
for your Irvine Business
  • 1. Company Reputation
  • When choosing an IT service provider in Irvine,
    California, check its reviews from previous
    clients and their track record should give you an
    idea about how your business will be treated.
  • You can check online reviews from Yelp and Google
    and their partnerships with other IT Management
    services in Irvine.

5
5 points to consider while selecting IT Support
for your Irvine Business
  • 2. Customer Service/support
  • A managed IT service in Irvine should have
    exceptional customer service and support for its
    clients.
  • Good customer service skills necessitate some
    qualities, most importantly, communication,
    empathy, active listening, product/service
    knowledge and, problem-solving skills.

6
5 points to consider while selecting IT Support
for your Irvine Business
  • 3. Service Level Agreement (SLA)
  • A service level agreement is a contractual accord
    between a customer and an IT service provider.
  • The supplier should clearly state the level of
    services that will be delivered to the customer.
  • Metrics, expectations, and responsibilities
    should be clearly stated so that none of the
    parties will claim ignorance in the case of
    breach of contract.
  • Both parties should have the same understanding
    of their requirements. So before considering any
    managed IT service provider in Irvine, you should
    be able to know what type of SLA they will be
    giving you.

7
5 points to consider while selecting IT Support
for your Irvine Business
  • 4. Disaster Recovery Plan
  • A disaster recovery plan (DRP) is a structural
    document, policies, procedures, or structural
    approach that describes how an institution or
    organization can get back on its feet after a
    major human-induced or natural disaster that has
    affected its technological infrastructure and/or
    systems.
  • If a disaster strikes your business that results
    in data loss, your IT service provider should be
    able to get your infrastructure running again in
    no time, seamlessly.

8
5 points to consider while selecting IT Support
for your Irvine Business
  • 5. Agility and Flexibility
  • A managed IT service Irvine provider should be
    able to ensure that no matter the growth of your
    business, their technology should be able to
    cater to your needs.
  • They should be able to change and adapt their
    services according to your organizations needs.
  • If you are going to scale up in the future, you
    should consider an IT service provider that is
    agile and flexible.

9
CyberTrust IT Solutions
  • We specialize in high-responsive IT Support,
    Managed IT Services, IT Consulting,
    Cybersecurity, and Dark Web Monitoring Services
    for Businesses In Orange County.
  • Our IT Services is available for small and
    mid-sized businesses located in Anaheim, Irvine,
    Lake Forest, Santa Ana, Costa Mesa, Laguna Hills,
    Huntington Beach, Newport Beach, Foothill Ranch
    and Rancho Santa Margarita.
  • CyberTrust IT Solutions offers cybersecurity
    expertise to strengthen your cyber defense, 24/7
    remote IT support services in Orange County
    depending on what are your business IT needs.
  • We aim to improve your business by using
    technology that enhances IT user experience and
    increase your profits. Here at CyberTrust IT, we
    allow you to choose the best IT solution to suit
    your business. Heres the overview of the IT
    Services we offer
  • Desktop Support, Hosted Solutions, Managed IT
    Services, Server Support, Cloud Computing, IT
    Project Management, Virtualization, Network
    Security, Disaster Recovery Planning, Email/Spam
    Protection, VoIP Solutions and Data Backup
    Solutions.

10
Contact Us
23 Spectrum Point Drive Suite 202 Lake Forest, CA
92630 United States
Phone (949) 888-2600
Email hello_at_cybertrust-it.com
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